I love the Boerne Y. The number and variety of classes, plus awesome instructors, is wonderful. Most of the staff are friendly and helpful. I do sometimes feel that regular checks are not made to see if the paper towel dispensers are empty, disinfectant spray bottles need filling, Kleenex boxes are needed, etc. Of course, that may be due to a low number of staff, due to budget constraints. I was disappointed during the month of July with the Pilates Reformer program. Kiera is on maternity leave. Miryam gave early notice that she would need to be in NYC with her daughter for a special ballet program. However, no substitute instructors were found for any of Miryam's classes. I have to be at my job at 7:30am, so can only attend evening classes and on Saturdays. Miryam teaches on Tuesday evenings and Saturday mornings, so for three Saturdays and two Tuesdays in July, there were no classes available. I feel like I did not get my $125 worth. I know things like this happen, but I hope that in the future, when advance notice is given by an instructor of an impending absence, a better plan can be put in place. Having said this in what I hope to be a constructive manner, I cannot imagine life without the Boerne Y. It is truly a friendly, welcoming place that offers something for everyone. Since I became a member of the Boerne Y many years ago, it has changed my life. My health is better and I have made some very good friends. Thank you!

The staff are friendly and willing to help. the equipment is excellent, the facilities very nice and Selma does a great job as manager! thank you

Great instructors and I love the group classes.

Add a few more classes similar to boot camp and HIIT. They are popular and if you aren’t glued to your phone to sign up you can’t get in. I only do classes, so it’s very frustrating

The main room where classes are held needs to be enlarged. If I invite others, then I might not get a spot in the classes I like at the times I like.

The atmosphere at the YMCA is much more welcoming than another gym i was previously a member of.

Opens too late on Saturday and should be open at least Sunday afternoon. Needs a pool

Great variety of classes, great instructors, clean facilities

Conveniently located, wonderful instructors

Everyone is friendly and machines are never out of order for long. The machines are great and cardio equipment makes working out easier with the tv options. I also love how I can charge my phone or headphones on the machines.

The paper towels and disinfectant are often out by the afternoon. Also, trash is usually full. The disinfectant soaks into the paper towel and is not efficient when wiping machines. Also, there should be more of them to encourage cleanliness. Pre-moistened wipes would work well.

The facility is always clean and the bathrooms are well kept. The parking lot is always clean too. I’m always impressed how this place is much cleaner than other higher end gyms I’ve been to. Great job!

I’ve been noticing some women have been wearing bikini tops and sports bras in the gym which is kind of inappropriate.

Is it possible the YMCA could have a small concession stand for drinks and some snacks. The water from the water fountain is not pleasant so the option to buy water or a sports drink would be helpful. Adding in some snacks would benefit anyone who might have low blood sugar or needs a pick me up after their workout.

I kinda wish the staff would wear name tags. I love talking to all of them but feel awkward asking their names. The staff is always so friendly and kind. They say hello with a smile when I come in and always wave goodbye. They are the reason I stay at the ymca even though it’s far from my house. I know I wouldn’t get that hospitality anywhere else.

Overall, I love this YMCA and would recommend it. It’s a great place to workout.

I love the instructors

I really enjoyed my visit.

As more members join, classes are at a max and likely hood of getting into a class is low

Clean, friendly staff, I am enjoying the Pilates reformer class which is the reason I joined.

It’s a friendly place with great teachers and many wonderful offerings.

Very good staff and customer service

Get staff and very clean facility.

Great atmosphere and people. I really like the new hydro massage chairs and coffee bar addition. Not a 10 because I wish there was a pool!

The Boerne Y is a great location for me and my kids to prioritize health and wellness !

It is extremely difficult to get spots in the reformer classes which are the sole reason I joined the Y and pay the monthly reformer fee. I am truthfully thinking about canceling though. Some of the ladies in the classes are extremely unwelcoming acting like you took their friends spot and shouldn’t be there. The instructors have always been very nice and professional though.

I’ve been to different YMCA’s before and Boerne remains my favorite. And of course, it all depends on primarily what you are looking for…racquetball, basketball, swimming, weights, cardio machines, etc.

My wife and I especially loved our instructors for their genuine care and commitment to our exercise routines. In particular Kerry (stretch/balance), Kathleen (bike/spin), Shawndra, Cheryl & Suzanne (Pilates).

I very much enjoy going to the Y and it is helping me achieve my goals. The staff is very friendly. The only issue I have is many times people will sit on the weight machines for 10-15 minutes just talking to friends and there will be a few of us waiting to get on these machines to finish our workout. I've seen it happen to others while walking on the treadmills upstairs.

Staff is very ehlpful and nice.

I love the friends I have made at the Boerne Y. The instructors are wonderful. The number of classes are amazing.

Men's locker room sometimes goes several day without shower soap even after being informed soap is needed in one or more of the showers.

The staff always greets me when I walk in and says goodbye when I leave. If someone doesn’t know something, they go and find out and let me know.

We love the Y and use it regularly but the cost feels high and having it raised without any notice or explanation that I have seen is frustrating.

Great staff. Feel like some of the equipment is getting dated. I use the rowing machine and cycling machines several times a week and have had numerous issues with them. Just feel like it is time for the "Y" to spend some money and update those specific equipment.

The monthly membership fee is on the higher side considering the Boerne YMCA doesn't have a pool and the locker room is located in a mobile unit. When I joined the Y a couple of years ago, I was told their was to be a remodel and the locker room would be moved and located in the main building. I was surprised to see turf was installed instead.

Fantastic staff that is so welcoming and friendly. Wonderful childcare that my daughters love - crafts, now outdoor play, and caretakers who really care about the kids and enjoy being with them. I appreciate them so much! The only thing that is missing is a pool with lap swimming ;)

Friendly, cleanliness, group classes, and instructors are just a few things I love about the Boerne YMCA. My whole family enjoys their time there.

Great instructors. Friendly front desk associates. Wide variety of classes.

Welcoming staff at the front desk. So often there is no one there or they are staring at their phones or chatting with other staff. Dean ( I think—early morning with long gray hair) is amazing. If others could learn from him. He seems happy to be there and so helpful. Saturday crew is good too. Light outside when it's dark. Parking lot is too dark. Signage. If I hadn't asked, I would not know where to find new hydromassage chairs. Bigger room for Pilates so could have chairs and normal Pilates set up. Too bad the portable is gone.

Facility spacious and clean. Equipment is in excellent condition and plenty of room. I love my Boerne Y. Staff is excellent. Keep up the great job.

Rowing machine Stairmaster Machine Friendly atmosphere Clean gym Mixture of young and old

Classic are full and I cannot get in the classes that I want. Especially the Silver Sneakers classes. Add more classes or increase the class size. Very frustrating!!!!!!

I love the friendly atmosphere and the classes that have become family 🩷 It's always clean and they have every piece of equipment I could ever need.

The friendliness of the staff. The cleanliness of the facility. The availability of equipment. All great.

It is clean, in good repair, and courteous workers.

The reservation system for classes is frustrating.

I go to as many cycling classes and Hiit classes as I can to prepare me for my triathlons!

Everyone is very nice and helpful. Many times in the early evening, the bottles of cleaner to wipe down equipment and the paper towels will be empty. Also, toilet paper is running super low or out in the afternoons. I wish they would offer pre-moistened wipes instead to wipe down equipment and have more access points to them. Also, more signs to wipe down equipment after each use and make sure people know to clean the equipment. Maybe have them all sign and acknowledgement when they check in.

I utilize the treadmills, weights and equipment. All are in working and in great shape. Y staff are super friendly and happy to see us there. Nice seeing the same people working out each morning of all ages.

There is a nice variety of group exercise classes, and everything is very reasonably priced.

We rejoined the Y hoping it would be a better experience. The same issues are still occurring: unfriendly staff, lack of cleanliness, not a good value for what you pay vs. what is offered. We would love to be part of this community resource but do not feel it is worth it at this time.

I enjoy the classes, the instructors are great! There is a wide range of classes from which to choose. Everyone who works there is friendly and helpful.

Great staff, clean facility, modern machines, and safe environment. The classes offered are great, and parking is always available/secure. Great facility.

I like the group exercise classes. They are challenging work but it is fun doing it with others. The instructors are great. I would like some more mat Pilates classes in the afternoon, maybe Wednesday 4:30, would be good. I also enjoy the friendly atmosphere. Every time I come in, I am greeted and told to enjoy my workout. Everyone has been very helpful.

Pilates and friendliness of staff.