Cc had great customer service and a tentative to my needs

HORRIBLE communication skill’s

Melanie took her time and patient. I have had a stroke and shake. I would highly recommend her.

Finally found someone that knows how to cut hair. Thank you Julie!

Excellent service and cut. Always have a great experience with the team at the Baybrook location.

I went here because it had good reviews but now I know people only reviewed it well to get the discount the apply when you review on Google Maps. One of the employees was yelling at her kids over the phone next to me during my haircut. The haircut itself was decent, but my request for the sides to be done a specific way was ignored.

I could not remember exactly who Amanda had recommended when she had to leave the shop I thought it might be the barber I was given that was a mistake. However when I asked for the best in the house and I could wait days if I needed to because my hair is everything to me in my business. I received a cut from someone who didn’t even have a barber license and was in school to get it. Not even given me what I asked for and questioning every cut and clip she did. I was trying to relax and a good shop but could not even do that. In my opinion and from this experience that person is probably not the best in the house.. Now I have to wait another two weeks and try again to find a person as good as Amanda was. This is not to be anything personal to the person who cut my hair she just was not what I asked for. Thanks for hearing me out.

I used online booking to book 3 services. The store ignored those, didn’t read the order, only performed haircut. I was planning to pay for a shampoo, styling, and a shave; these requests were ignored. What’s the point of the booking application if it’s ignored?

The employees are so sweet

C.C. I believe was her name, did an absolutely incredible job with my long hair! Planning to come again in the future!

My service was great. This is the second time I have used Julie and my hair cut has been exactly what I asked for both times. Floyd's provides a great atmosphere along with a fair price.

My barber was so late (looked like he took on a client 5 minutes before my appointment) that I set there for almost 30min and was eventually put with someone else when I asked to cancel.

Hair was cut decent, sides were un even and stylist rushed and finished my cut in 20 min then went home.

I am completely satisfied with the service I received Cici is highly professional and knowledgeable at what she does

I always enjoy the service and attention to detail that Julie provides.

C.C was very helpful and knowledgeable in helping me get my style down. Great with layering, turned my overgrown bowl cut into a nice cut- makes me feel ready for the day lol.

My son has been here 3 times, and each time he gets a great cut, fair price for me, and he's enjoyed each barber he chose. The most recent one, Renee, he enjoyed the most between her skills and friendly personality

we had a great experience with our person! She was friendly, listened to my son's ideas, and provided great service. we will absolutely come back again

Renee gives me the perfect cut! That's the reason I love it!

Absolutely everything 💯

Not all barbers are skilled the same. I have to wait until Julie is available to cut my hair.

Melanie was a great stylist. First timer at Floyds and she gave me a great haircut. She is my go-to for future haircuts. Thanks

Easy and quick service

Renee was amazing with cutting both of my autistic son's hair. Very patient and skilled.

N/A

Very friendly and nice atmosphere! CC - great stylist!!

Excellent hair cuts. Friendly greeting when I arrive.

Everyone was very nice and accommodating. I referred my partner and they got a haircut the next day after mine.

Excellent service. Julie is really good

I can't think of anything specific.

First time, customer very friendly atmosphere

The stylist Monica was extremely rude to my children and obviously didn't want to cut children's hair. I asked for one adjustment on my child's cut and she continued to give attitude and be rude the rest of the visit. Even making my child cry sighing and rolling her eyes as he was sitting in her chair. These are 8 & 9 year old boys, we walked in for haircuts not poor customer service and attitude. We have had an amazing experience with other stylist such as Rebecca and Christina but we will not be returning due to Monica's behavior. She should not be working with children.

Christina knew what I wanted. She gave great advice. She fixed my messed up haircut. She was very professional easy to talk to definitely gonna be my new stylist.

Renee is awesome! Provides top notch service .

Everything.

The service is outstanding and the people are very friendly!

The consistency of the quality service in every visit and the very welcoming atmosphere!

I like the hours of availability you have

Walked in no appointment got my cut quick and walked out.

CC is the best!!! Professional, friendly, and establishes a relationship with her clients.

Lower the price. The only reason I don't recommend yall is that yall are expensive in this economy, even if the value is higher than lower price point barbers.

To match the quality of cut with the cost.

Friendly staff with attention to detail

Everything was great!

CC was very nice and introduced me to a new hairstyle that I love very much

Renee did a great job!

Melanie is excellent. She asked great questions during the consultation and made sure we were on the same page. One of the most patient and meticulous cuts I've ever had, with her checking on it multiple times, and recommending I run my fingers through my hair and make sure it feels right. Very understanding about requests for modifications. Excellent scalp massage during shampoo. If I lived down there she would be my every 2 week barber. I think ya'll would be smart to offer a free beer, water or soda to customers. I was a little dehydrated and arriving right at time. Wouldn't stop me from coming back.

They know what they are doing

Renne is my barber consistently, great attention to detail. Top of the line customer service and goes the extra mile every time without fail ! Sincerely, Marco A. Valerio 832-396-6438

I like the person I got last time Rene was really cool and helpful with questions I had about my hair in terms of keeping it healthy and maintaining it