Stylists can greet customers if receptionist is busy. Stylists can smile and greet customer in chair. We had a poor experience once before but this time my son had a good haircut,

Jenni's attention to detail is excellent. Skill level with her tools (different scissors, clippers, etc.) is outstanding. She takes her time in assessment of the hair she is cutting. I realize every head of hair is different. What worked on the person before might not work on the next.

I feel I receive a custom hair for me. Not just going in and getting sheared by someone.

Thank you
Mike

Great experience. I got stuck in traffic and called in a panic - the receptionist and my stylist were absolutely understanding and kind. My stylist listened to my wants and don’t-wants and delivered a fresh, low maintenance cut - just what I needed.

Always have love the kindness and service!

I did not like my haircut or the gray blending that was done.

The appt was for my grandson returning to high school. He’s seen Rob for quite a while and always happy with the cut.

Customer service could have been better in my opinion

The staff is very welcoming and competent at their jobs. They work fast and efficiently but ask questions and make sure you are getting exactly what you want

Another fine haircut & shampoo from Jenni J.

The barber didn’t listen to what my son asked for. She totally destroyed his hair.

Rob is great and cares about his craft

Great vibes, decent price, fantastic haircuts

They gave good customer service. It was my first time and the reason why I went was to see if the massage part was real and indeed is true.

Rob is amazing. He is the first barber I've had that I make appointments specifically with.

Barber asked good questions to really understand my style and the look I was trying to achieve

Tammy was very pleasant and professional

Frankie was very professional and he did and outstanding job. The best I've ever had.

It is really hit or miss with your stylists - some are good and some or avg/ below avg

First stylist messed up the cut pretty bad. But the manager took me to side and asked me if I was happy with it and I said no, and she fixed it up for me.

The ambiance is great, not a long wait time and friendly staff.

Stylist really listened to my son and was extremely patient with him! He’s still learning how to fully express how he wants his hair and she was so kind to him. We will 100% be booking with her again and recommending her!

I think I’ve received one of the worst hair cuts I’ve ever received. My hair is uneven.

Stylist was excellent. Made appropriate suggestions regarding my hair style and delivered a superb haircut. Excellent.

Jackie is an absolute perfectionist. Always does a great job

very pleased with my haircut! thank you

My stylist Tammy is great!

We only go to Jenni. She is excellent.

Best haircut I've ever had.Many thanks to Rob! I will definitely be back. I

Jenni- who has been doing my hair for a few years is great…

The stylist was friendly and listened to what I wanted. I got a great haircut.

Rob is great. Always a nice cut, and pleasant conversation!

Jenni was very professional and provide a great haircut and shampoo

Frankie C is easily the best barber that I have ever had. His attention to detail and skill set is second to none.

Fantastic cut. Rob is the man, always can tell he takes time and thought when he cuts my hair.

The stylist was mean to me and didn’t really listen. She kinda made fun of me when I misunderstood her and then she asked me to put the hair how I wanted it and then told me I had to wear the hair cut a certain way and the way I wanted to wear it was wrong or “country” in her words

I normally use the Annapolis location, but with availability I had to use the Crofton location to get a cut before my daughter’s graduation. I get a skin fade with the top scissor cut every time. My whole head was cut with clippers before I could stop it. I will never return to the crofton location.

Customer service was ok. Cut was uneven.

I always recommend ppl to rob.

I wish that the layers in my hair where abit more pronounced

Thank you so much. The stylist confirmed the requested style before stating and checked in along the way. It looks great.

Tammy was super nice and easy to talk to. Gave me a great cut and recommended hair tips.

Cut was not what we asked for. We had to take my kid to another barber just to fix the monstrosity of a cut he got. Did not do a single thing we asked. My son was in tears when we got home.

Tamera was friendly and helped me pick out products. The haircut and shampoo were excellent. I’m very happy with the results.

No sitting and waiting for a long time - the booths are clean

I feel bad but my haircut is very uneven and I didn’t feel comfortable telling her. I plan to get it fixed somewhere this week. I didn’t want to embarrass the lady who did it.

Barber took the time to help my 11 yr old Grandson figure out what hair cut he'd like and how to properly keep it looking good!

Every thing very good

Very friendly staff, very professional, dry clean establishment, work great with small children. They are great to accommodate one when one needs to come in.

The barbershop attitude was very unpleasant from our initial interaction. He was very curt and rude. While he did correct his attitude by the end of the interaction, my kid's hair was still unevenly cut. I tipped well but will never come back to this place again.

Maybe it was the time of my appointment but I would have thought someone would have been at the desk to check us in when we arrived. Though once the owner found out that my wife had Alzheimer's she took her time and gave her the care she needed