I always get a great haircut!

Stylist was pretty rude, kept talking to me in terms that I did not understand and when I asked for my haircut to be shorter on the top she told me that I need to tell them right away when I feel like it’s too long. Also told me that if she cut my hair any shorter that she would be able to see my scalp.

Upfront with pricing. What I was charged was not what I was quoted when I booked my services

Barbers are all friendly and usually consistent, especially once you find one you like. Booking/availability is usually easy and a plus. Prices have gone up and there are better rates in the area, but so far still worth it.

It was a very welcoming experience, and Russel was a fantastic barber.

Carissa is superb. She is an artist who offers terrific advice and suggestions.

Great place to get a haircut and a beard trim!

I got the absolute worst haircut of my life. Not only is it going to take me years to grow back it looks nothing like the pictures.

Friendly, cool staff and good haircuts

had an issue with my stylist, reached out to the store 2x about finding a resolution, was told i’d get a call back and never received it

very convenient, easy walk from my home, friendly staff, appointment started on time

Friendly staff and helpful hair recommendations

Easy to book, seen quickly, great haircut!

I was waiting for 30 min after my reservation

I like Floyd’s however a haircut is expensive.

Christian fixed my bad haircut and it looks amazing! Cannot tell how uneven it was when I came in. He's awesome

Alexis did a great job of listening to what I wanted to test out with my hair and walked me through her thought process, and it ended with a great haircut that’s going to be my new regular cut

Kat is a great barber

Great cut by a friendly barber

Scheduling is easy, the vibe is great. I would specifically recommend Brio

First time I visited for beard trim I was treated so well and so much care was given and had all these different products used on me. Next timethe barber Kat wasn’t in so I tried someone else. Not precise and no product used. Came back to Kat and nonproductive used and also not as careful and precise. Yesterday tried Christian. I also booked trim at $21. He didn’t ask me if I wanted extra work or even discuss extra charges. I knew it would be extra because he pampered me. Check out they charge me 38$ and they should have also seen I booked just the trim. Deceitful and dishonest. He did a good job but that’s not the point. Your barbers are sneaky

My entire family has always had great service at this location.

Brio is excellent and a really nice person. Highly recommend

The stylist (I believe their name was Kat) gave me the best haircut, beard trim, and nose clean up I've ever gotten. They were also chill.

Katrina is the first stylist who actually gave me the haircut I'd been asking for for years. My hair looks great and I've recommended her to others. The booking process is simple, which I appreciate.

My son always gets a great cut from Brio. I also appreciate how patient Brio is with my sons and he educates them on how to take care of their hair and gives them confidence.

Alex was great!

Very pleasant, professional and engaging staff

Service felt rushed, like trying to finish the cut as fast as possible to be done with the appointment.

one of the worst haircuts ive ever gotten. i told her exactly what i wanted and she practically did the opposite. i had to go home and shave my head to start everything over because it looked so awful. ill absolutely never be back and will tell people to avoid this location like the plague.

Great cut and great barber

The only reason I go here is cause it's close and the haircuts are decent, otherwise I'm not a fan of most other things about it

Brio

Lily was the best! Super friendly and very knowledgeable at what she does. This was my first time ever in the shop and definitely not the last. I love how easy it was to book an appointment. I also love that walk-ins are welcomed. I have already recommended the shop to a coworker who complemented my haircut.

The barbers are nice, knowledgeable, and I like the brand and how the place feels.

Lily does a great job, listens to what I want gives suggestions and I've been happy with how it turned out each time. She's very cheery and it's clear she loves what she does.

Rafael is a great barber and a very nice and thoughtful person.

Brio is the Star Boy of Floyd’s Wrigley. There is a reason he has elite status.

She was great; took her time and was very thorough

My haircut is one of the best I've ever had and my stylist gave both great service and great conversation!

I don’t give details for free market research

Great customer service and Brio is the absolute BEST!

My stylist was great and the vibes are always good.

Shannon is amazing

Expert stylists and efficient, friendly, reasonably priced service.

service

The stylist dropped the straight razor and said “that could’ve been bad” and referenced that it could have cut my throat. He was not particularly apologetic about it. Not great.

Allow more time for the stylist to cut people’s hair - 20 mins is too fast.

Kat S is great!

Easy to book online, good availability, I like my current stylist. Prices could be a bit lower though.