It was very easy to go in and get fitted for my tux. The staff was friendly professional. They answered every question I had specifically without any vagueness. My text was delivered in great shape and looked very nice.
I would definitely use them again

Great caring staff. They personalized my experience.

Store Reps were very helpful and courteous. I had issues with my shirt coming out and my pants were too loose but that is not the fault of the store reps it was my call.

I was in and out in a short period of time. The order was completed early. Everything was great and the staff was very friendly and helpful.

The staff is very friendly and the quality of the tux is outstanding

Being the groom all needed to be perfect and unfortunately the top button of my jacket fell off when I put it on when I arrived at the service. So during the service and the entire evening all of my pictures I have a open jacket, bottom button buttoned (which did not look good, our photographer said) or trying to hold it with my hand. Very disappointing being this very special day we cant get back!

The service staff was extraordinarily helpful. Following the final fitting, I was pleased with the end result

I'm not in the area anymore, so it's highly unlikely I'd ever have the opportunity to recommend your store.

The staff was very friendly, very helpful and very knowledgeable of what they were doing, which made everything run very smoothly

I will definitely recommend this place again the staff was very friendly quality of clothes was very nice they helped me go through a number of changes without fit to make sure everything was correct and they let me have an extension because I had the wrong date that to me show professionalism and courtesy towards his customers so I definitely will be recommending this establishment to anyone who needs a tuxedo and to the staff and people who helped me thank you very much👏🏿🫵🏿🤙🏿

You did not disappoint. The quality was excellent and my son and nephews looked amazing. The price for the rental was just way to expensive. I think there should be a discount when a group purchase is made.

I highly recommend the Torrance branch if you are looking to rent formal wear.
The employees are efficient and professional.
The formal wear is in great condition.
I will definitely be back for my next rental

All of the staff made me feel very comfortable even though the process is an uncomfortable one for me. The staff were really great.

Everything was so Perfect!! Eric is amazing!! The store was a great experience. Reccomend to everyone!

He needed a tuxedo at the last minute to attend the prom as a junior, and the overall experience was exceptional from the moment he arrived until the return process was complete. In addition, we truly appreciated the school discount, which was extremely beneficial.”

Service was great. Throughout the visit the staff was extremely friendly, helpful and professional. It’s why Friar Tux is my preferred choice for buying/renting men’s suits.

We had an amazing experience and the team was exceptionally helpful with suggestions and putting our package together in order to meet all our needs. Kudos!!

Nothing. I'm not a recommender.

It's great convient all the associates are attentive an polite

Great help and quality clothes although a bit on the more expensive side. I also would've liked a wider selection of tuxedos.

Friendly, helpful service.

Excellent service! 🤙

I love there customer service.

Excellent service! The Torrance store has the best staff. Honest, reliable, and welcoming. We will always go to Friar’s in Torrance.

For some reason the only thing my son wasn’t fitted for was a shirt. Not even a neck measurement. And of course after pick up that was the one thing that didn’t fit. Aside from that inconvenience everything went well.

I expected more of a selection of suits, so while I was and an happy with the choice I selected I hoped I would have more to choose from. I am however very appreciative of the service we received and how accommodating the store was with a last minute request.

Fast ,quick efficient, friendly!

I was extremely disappointed when I received my bill. At the time when I rented two suits for a funeral, it was not explained to me that there would be a charge for same week service I ended up paying way more than I had anticipated or was told. I was told that the price I was going to pay was for both suits later to find out it was for each suit. I have used fryer tucks in the past and have recommended it to other people. I will no longer recommend fryer tux to anybody extremely disappointed.

The staff was friendly and took the time to clearly explain the difference between a suit and a tuxedo. They provided fast and helpful service, which made the experience even better.

Everyone was very friendly and helpful and the process was easy and efficient.

You did fine. Maybe a bit slow on the check-in process after the tux was returned.

Fast and easy

Service is great knowledgeable staff

More staff at key days

The Sales associate working on my child acted as if we were an inconvenience to her. We wanted to compare the pricing between renting Taxes and buying a tux and she was very frustrated with that.

Convenient

The experience was unprofessional and all the workers are lazy and useless

Everything was professional

Easy, fast, and friendly.

The entire process was not very comfortable or efficient. Communications were lacking or non existent. Pieces that were purchased were not given at time of purchase and had to be shipped at the last minute. Onsite customer service was very poor and made you feel rushed. Limited choices on styles and prices. Return policy was very lax and never received email confirmations.

Everything was great and professional great service. Keep up the good work!!

From beginning to end, it was a great experience. Madeleine assistance was impeccable and valuable and the Tux fitted very comfortably.
I will definitely recommend the store.
Thank you.

I don’t think they did a very good job with the fitting.

It was a very uncomfortable situation which was made worse by having to do it all over again because of confusing errors. I’m a bigger person so the process is already uncomfortable but receiving my pants hemmed to the knee and having to go back in to get measured again and needing a shirt two sizes bigger was a terrible experience and I would never do it again using friar tux

Pants felt a size smaller like 36 instead of 38. Jacket felt too snug at shoulder area.

I would never recommend Friar Tux to a friend for their wedding.
At the beginning, the sales associate I worked with was on his first day. I genuinely had no issue with him; he was kind, professional, and great to work with. I gave him extra grace knowing he was still learning and would likely need support from the manager. I explained that I was getting married and wanted to set up tuxedos for myself and my groomsmen. I was fitted and told I could purchase a tuxedo that was on sale for Black Friday, which sounded like a great deal.
When the associate’s shift ended, the store manager took over. I completed the tuxedo purchase and then mentioned that I also wanted to get my groomsmen set up. At that point, the manager informed me that if I had not purchased the tuxedo, I would have received it for free with six groomsmen rentals. Naturally, I said I would like to return the tuxedo so we could apply that offer instead.
That’s when things became uncomfortable. There was a clear sense of sleaziness and misdirection. I was suddenly told that all sales were final; something that had never been explained prior to purchase. Even more concerning, the manager didn’t seem to fully understand the store’s own policy and attempted to blame the confusion on the sales associate who was on his first day. That should have been my red flag.
I left the store, sat in my car, and looked up the return policy online; which clearly stated that sales were not final. I contacted corporate, who told me to return to the store and assured me the issue would be rectified. Thankfully, they refunded the tuxedo, and we were able to properly set up my groomsmen.
Unfortunately, things only got worse from there. When I received my jacket and pants, the sizing was completely off. I was told that I “must have done something wrong,” even though their staff was responsible for measuring me. After going back and forth, the fit was finally corrected. Then I realized I never received any of the accessories that were supposed to come with my tux. That was my mistake for assuming everything would simply be sent as promised.
On the day of my wedding, I discovered the shoes they provided were the wrong pair. I had to rush to the mall hours before my ceremony to buy the correct tuxedo shoes so I would match my groomsmen. No groom should have to deal with that level of stress on his wedding day.
Communication throughout the process was equally frustrating. I sent detailed emails to the store manager outlining all of my groomsmen’s information. Despite that, there were still major errors. We later discovered that my brother’s tuxedo never shipped because it was mistakenly marked for in-store pickup. After I had already paid in advance for everything; including shipping; we were told we would need to pay additional shipping fees to fix their mistake. We refused, as shipping had already been covered. On top of that, he never received the socks or suspenders that were included.
To say I am disappointed is an understatement. I should have trusted my instincts at the beginning when I felt the pressure and upselling tactics from the manager and taken my business elsewhere. Planning a wedding is stressful enough; your tuxedo company should not add to that stress. Unfortunately, that was exactly my experience.

We needed to exchange our shirt because it wasn’t properly sized. That was a great exchange, but we preferred that everything was done right the first time and it was not just us that had to return our shirts to have them exchanged. It was three people in our party we love that we could return our stuff to any Friar Tuxwas a great convenience.

Friendly and fast.

They sent a slim fit tux when I clearly explained not to send slim fit and it barely fit.

Fryer tux has my measurement information on file making it very convenient whenever I need a tux I can just call ahead and arrange to pick it up when I need it