Convenient location, quick service, and coupon in the mail.
Its always quick but very thorough.
The guys were informative and helpful. I got there early and wasn’t waiting long.
The service is quick. They vacuum and tap off the fluids. Some recommend services I find are too high.
Extremely Prompt and Courteous Service by all representatives and mechanics. Also, very grateful for the FREE vacuuming on the inside of my vehicle and windows washed on the outside. Thank You!
I like they keep the history oil change service and make non-pressured recommendations.
Quick service. The guys working at this location were very nice also. I will be coming back for sure.
I want to get service that I requested I specifically asked for oil change and tire rotation but they did do the oil change and checked other things but not the rotation and I was not happy for what they charged me so I couldn’t wait for the tire rotation so I left without it.
I would recommend for a fast oil change. But the service was very subpar. The employees didn't seem like they wanted to be there. I had to watch them to make sure they did everything properly. I was told my wipers were ripped, which was untrue because I replaced them les then 24 hours before going to get an oil change.
Very satisfied they were very professional thanks
well it's was quick and easy !
My oil change service was fast and everyone was professional.
I use a cane it was difficult to walk between a truck and a cart with tools across from it!! $80 to diagnose a check engine light?? OK if you get the work done at Jiffy Lube because that is deducted from the repair!!
The technicians worked together as a team which made the process quicker and more efficient.
Great customer service. Keep up the fantastic work.
They were very thorough in vacuuming the interior of the car, washing the windshields, and changing the oil in a quick manner. Courteous and professional in demeanor--I will come back again.
I very much appreciated the friendly atmosphere in the customer waiting area, plus the meticulous manner in which the maintenance team operates! It was great to communicate directly with staff members in regard to this service.
Fast and friendly service
Great service. The staff was awesome and explained everything. Keep this team together!
Great service!! Fast, friendly and efficient
Over priced. Charged more for oil change than other locations.
Better pricing …oil changes shouldn’t be more than $60 especially if you’re not driving a foreign car .
The technicians were very informative and my work was done very quickly.
I've taken a few of my vehicles there. Several time and each time we'll subpar the last time I visit the service was very, very poor.
Thank you so much. Thank you.
The customer service. Keep up the great service
Friendly staff. Waiting area could be cleaner (air filter was gross). Took over 2x as long as they said it would.
How the staff was informative and seem to appreciate my business
Everyone is very friendly and service was excellent. Will return!
The Jiffy Lube in Beltsville Maryland provides excellent service. Everyone there is knowledgeable and helpful.
Very fast oil change-Great service!
Prices are high and constantly trying to up sell
The don’t check everything like anti freeze or other small things, because it happen at this location 3 times they did not refill my antifreeze or ask me if I need to feel. I almost busted my radiator.
The service was quick and thorough
Fast and thorough work
The cleanliness needs serious attention. The water fountain area was absolutely dirty, which immediately stood out. When visible, high-touch areas aren’t properly maintained, it makes customers question the overall upkeep of the facility. A more consistent cleaning routine would significantly improve the customer experience.
Second, the pricing is a bit on the expensive side compared to other local options. While convenience and brand recognition can factor into cost, the pricing feels high unless there are clear value-adds or promotions offered.
Most importantly, the oil change mileage sticker placed on my windshield needs to be accurate. The next service mileage listed was incorrect, and my car almost developed a serious engine issue because of it. Something as simple as an inaccurate mileage sticker can lead to major mechanical problems and costly repairs. This is not a small oversight — it directly impacts vehicle performance and customer trust. Accuracy in this area is critical.
That said, the staff members were great. They were professional, friendly, and helpful during my visit. The customer service was positive and appreciated.
Overall: Great staff, but improvements are urgently needed in cleanliness, pricing transparency, and especially accuracy with service details like oil change mileage. Attention to these areas would greatly strengthen this location.
The crew is fantastic and has been consistently able to address any issues I bring up to them. I trust this team more than my car dealership by a large margin. The pricing is always fair and they never recommend me any services that I do not need. I use this particular Jiffy Lube to address all of my car needs, and certainly for a first look at any problems I encounter. They haven't let me down thus far.
I like the service, it was quick, windshieldwas cleaned too. Only concern was tech forgot to reset the oil count after, no big deal
Great service and knowledgr
The facility is clean, and the staff is friendly and polite. They have coffee and tea, and a clean toilet. The service was fast and efficient.
They seem to move customers in and out a lot faster than usual. Everyone was professionally.
The service was fantastic. The technicians were great, but the prices are high.