Previously I submitted a review that had many concerns and right away Leo, the Associate Branch Executive Director, reached out to me to discuss my concerns and validated them. We spoke about the next steps and how some structures need to support and how we can work together to make sure the Y has the support especially for the upper grade students. The conversation ended very well and how I would like to continue after care for the upcoming school year. I really appreciate the phone call and following up to my feedback.

How responsible and efficient the program has been.

I would highly recommend Plainfield YMCA's School Age Child Care Program! The staff are always friendly and encouraging. They assist with homework. They do hands-on activities with the students around current themes. My daughter often comes home with creative crafts she completed while at the program.

The staff and leadership are very attentive to our concerns and needs. Offering is at an affordable pricing as well. Love this program and don't know what I would do without your team! :)

My child loves his time at the child care program after school. The counselor's have fun with them, he gets the homework help that he needs and learns lots of new things. He's always coming home with a smile on his face talking about what a good day he had.

My daughter attended the camp/after school program for 2 years and she will not be returning. There were multiple days she came home with homework incomplete or not done at all. The teacher had to replace homework folder and resend assignments to be completed because folder did not make it home after being picked up at end of day. The constant rotation of staff provided inconsistent supervision for my child. Whereas she started at the program not wanting to come home at the end of the day. By the end of the school year all she wanted was to come home. There was an issue with being billed for the days she attended. After numerous attempts of mentioning to the staff available, a charge was made to my account but it was not the correct amount. Subsequently there were changes in staff and I advised staff again. Then there was an attempt to collect at the end of the school year about a month before school let out and I finally was able to speak with someone. I advised that person that I understood the amount that was due but it would now take time to pay. There seemed to be an understanding that I did not want to be put on a payment plan but the past balance would be paid before end of July. Recently payments were taken out of account without my direct authorization. This camp/after school program is severely disorganized and needs to be re-evaluated. As previously stated my child will not be returning, nor will I be recommending the program for others. Highly dissatisfied.

Inform parents of what is going on weekly.

It's very expensive but it's a great program jus t too expensive

My son has been with the YMCA aftercare program since kindergarten and he is now ending the 3rd grade. He always enjoys going to the program after school. He gets help with homework and also enjoys the opportunity to socialize and play with his classmates after his homework is done. I could not think of a better aftercare program.

Assistance with homework.

The after school program has been fantastic for both of my kids (ages 6 and 9). They provide a safe, fun, supportive environment for my kids to do homework and then play with their friends until I finish work.

my daughter loves the ymca after school program, she gets mad when I pick her up early, she loves the different activities they offer, yes they help with homework , great job YMCA

Mr. DAVE is amazing! He takes an active interest in his students and families. He cares, professional and follows up efficiently!

I love the flexibility, homework help, and most of all the kind counselors.

Assistance with homework/ensuring it's completed before pick up.

My son loves going there because he gets help with his homework.

my daughter love the ymca, always a happy story when I pick her up

Both of my kids (ages 8 and 5) attend the after school program and love it! They get help with their homework so they can play when they come home, and they love being able to play with friends in different grades.

More time to do homework, activities to do after homework that's appreciated for the child's age.

The after school program was scheduled to begin 10/3 , still have not started with no anticipated start time. The program also should begin the start of the school year. Big inconvenience to working parents. Seems to be unorganized.This program is also very pricey.

Great coverage for when school lets out for working parents. Just better attention to detail with the homework assist. I find myself correcting mistakes or see missed sections on assignment and spend additional time with child in the evening after a long day of work.