The rep was dismissive and didn't take my concerns seriously.
Not satisfied with the outcome. The team seemed disorganized and unprepared.
The onboarding process was chaotic and no one seemed to know what was happening.
The billing process was confusing and I was charged incorrectly.
The team seemed inexperienced and made several avoidable errors.
I spent more time managing the vendor than doing my own work. Not worth it.
Experienced several issues with scheduling and follow-through. Very frustrating.
The result was acceptable. I may look at other providers next time to compare.
Basic expectations were not met. I expected much more for what I paid.
I still have unresolved issues weeks after the project supposedly completed.
Would not use this service again. Too many problems from start to finish.
I was impressed by how quickly everything came together. The team was on top of every detail.
Acceptable but not impressive. Expected a bit more for the price.
No significant problems, but also no wow moments. Just okay.
I still have unresolved issues weeks after the project supposedly completed.
The team tried but the execution felt a little disjointed at times.
I was told one thing and experienced something entirely different. Very misleading.
I've had far better experiences elsewhere. Won't be returning.
My timeline was ignored and I wasn't notified of any delays until it was too late.
Outstanding experience. The staff was friendly, responsive, and very thorough with all the details.
The project went over budget and took much longer than promised.
The quality of work did not meet my expectations. Would not recommend.
I've never had such a smooth service experience. Very well organized team.
The service was satisfactory but there's definitely room for improvement.
The level of service dropped significantly after the initial contact.