I love my Y. I think the options of machines and equipment is great. I love the childcare, they know my 6 yr son well and are very kind and accommodating to him. He has autism and ADHD, so the fact that they're kind and understanding towards him means everything to me as a single mom who NEEDS her gym/fitness time for my wellbeing. The hours now work for my schedule, especially since the Kidz Club hours slightly changed to a later time. I don't get home until 5pm weekdays so I am grateful it was made to last later. We have also done swim lessons in the past. Some instructors were better than others with my son, but he had a blast regardless and learned good skills.

The facility has a lot of options for fitness and the monthly fee is reasonable.

Good location. Staff is for the most part, friendly. Good equipment, however, when it breaks, I think it takes too long for it to be repaired.

Everything is kool as far as weight equipment, I would get rid of the carpet in the locker rooms. It’s not too fun changing into gym shoes and getting your socks wet because somebody who just got out of a shower was there before you. That and add some parking lot security and it’ll be perfect.

Recommending the Yoga Restore classes taught by Reisa. I attend every Monday & Wednesday mornings. She’s honestly so good with getting us fully engaged with our intentions & needs for that particular day.

Men continue to go into spa with shoes. Only a small sign which they don’t pay attention to. A sign inside the window would help. They leave mud everywhere.

Our favorite DanceFX instructor was consistently talked down to in front of class members and given such a hard time that she now only teaches one class at the Thousand Oaks Y. Very disappointing - I've moved a majority of my class attendance to the Schertz Y, where she teaches more classes. Unprofessional treatment of a very popular instructor is not wise if you care about membership & attendance.

I recommended the Y for my daughter

I do NOT like the online system of confirmation of a class. Sending a code to my email is too much!!! And most times I can’t enter code. Pls.. it’s just a class!!

Everything is top notch, from class offerings to instructor knowledge. Would like to see more heavier weight in the main Group Exercise room.

The facility offers many positive features, however the ladies locker room (sinks & counters) need serious improvement…
And the barbells & weights in the class exercise room are pathetic!!
Other YMCA facilities have beautiful equipment!
Thank you

Everything is cool.

Everything was clean, well maintained, and everyone we came in contact with were lovely!

My family and I love the Thousand Oaks YMCA! We look forward to using the facilities and taking classes. YMCA 360 app has also been really amazing and fun to use.

I love the atmosphere at Thousand Oaks YMCA! Staff has made the effort to get to know my and my daughter’s names, care about our needs, the venue is always cleaned and well stocked.

Swimming staff was very unhelpful, not knowing how the pool area worked, and swim lessons happening, my kids had to watch the swim lesson kids utilize the pool
Slides, also were told to move out of the way because a private swim lesson was happening outside of the ropes. Which already closes of some of the pool
Usage. As my kids patiently waited until 2 pm to come around for “public use”
Of the slides, and waited in line were then told that they needed a wrist band to get on. The reason for the bands I understand but the process should be explained.

It's never so busy I can't get a full workout. Just the right number of machines. Pool, tennis, pickleball. It has everything!

Very nice facilities and friendly staff. Only complaint is super busy in summer with school kids who often park at machines in conversation or on phone. Would love senior hour/s so can get workout done.

There are plenty of fitness machines in working condition and the facility is always clean.

I was a little confused on Tuesday when the slides in the swimming pool closed at 625pm. We had just gotten there with our kids at 610pm because the schedule said it would stay open until 7pm.

Those who know me are aware that I am a member of the Y. I don't recommend unless they ask. What I would like to see, however, is a partnership with a non-partisan voter registration organization that tabled daily until November election.

Submitted form in person to pause membership after pool closed last season. Membership pause was never entered by staff and was not paused. I was charged for all months and no refund option was given for the staffs error because I no longer have the yellow carbon copy from the pause form.

Staff failure all the way around.

Very good facilities and the hours of operation.

I love how family friendly and supportive the staff is. We love coming to the pool and the staff is always welcoming and friendly. The weight room is clean and offers equipment that is always in working condition.

Too many people are allowed to sit on a machine staring mindlessly at their phones.

I find it welcoming and friendly and there's a great variety of classes to choose from.

I love the yoga and stretch classes. The classes are offered at convenient times.

It’s been too hot in the buildings for about a month. It makes me wonder about maintaining membership through the San Antonio summer.

Very spacious and clean. Love the pool but wish it had more available hours. Great place to work out!

Welcoming environment, instructors are friendly and make classes fun.

I do like the hours, the machines. The people that go there. The front staff are nice.

Staff and classmates are so friendly!

Love the diverse, welcoming environment.

Many pickleball courts at a decent monthly cost. Good

Staff and people are very friendly, place is kept clean, wide verity of equipment

Great staff and wonderful space for working out!

Lots of pickleball, great gym to workout in, friendly staff

The staff members are not very personable. A simple smile and hello would make a world of a difference. This often makes me wonder why I continue to pay such high membership fees. I continue to come here for the convenient location but often wonder if I would feel more welcomed somewhere else while paying less.

It's accessible and I love the classes and sense of community at the Y.

Never too late to begin a wellness journey here at the Y Thousand Oaks — after being a typical workaholic for over 35 years with zero time for my own health, this Y offered the perfect fresh start with a sense of community belonging.

It is very affordable.

I mostly play pickleball and haven’t tried much else.

Cancelled spin classes. I now go to Schertz Y for classes.

I would appreciate more in person class offerings (especially for classes that are popular and fill quickly) and not virtual. Virtual classes could be done from your home and I don’t see the value in paying for this.

Number and variety of classes is wonderful; quality of teachers is great; facility is very clean.

There are plenty of options available to those who want to improve and maintain their health. The environment is super friendly and non threatening.

I love the variety of classes and the positive atmosphere. Samantha is an amazing instructure and I always love her classes.

Do not appreciate raising rates (now twice) without any warning or explanation

Love the classes and the staff.

Great staff