I love the community spirit at yhe Y. There really is something for everyone. The instructors are great!

The change rooms in men’s plus are falling apart. Either sauna, steam room or whirlpool isn’t working on any given day. There are drain flies in the showers.

The community is great, all my coworkers make me feel like family!

Keep all the equipment working all the time. Mens Plus often has one section not working.

Fix the dry sauna

Your public bathroom is disgusting and never gets cleaned. It needs someone professionally to come in and deep clean it.

The services provided are excellent. The staff are friendly and helpful.

No information/tour upon purchasing membership - I had no idea where I was going/where things were located

I was happy with how much it wasn’t busy and the machine were always available.

I use the pool almost every day. i have consistently asked that the music that is played needs to be easy listening. It is often too loud and the content upsetting to the point of my workout being stressful rather than positive and relaxing.
I have been a y member for over 40 years and my Y involvement has enabled me to have a very fit body and mind. Thank you Centre Branch.

Although I reside in the SW quadrant of London, I continue to hold an Everything Membership at the Centre Y. It has been a familiar and welcoming facility with programs offered by staff that recognize and meet my needs. My membership of 30+ years is valued for my physical, social and overall health needs. I appreciate the added perks of the women's changeroom including whirlpool,sauna, steam room and space for changing and conversing with other members. The Y mission and philosophy resonate also with my values.

The facility is updated, lots of rust of some equipments and even in the washroom

It is my second home as I have been a member for over 50 years.

Cost -$16 dollar day pass is too high

The Central YMCA in London is an importat part of the heartbeat of the downtown. It attracts a broad cross-section of participants and encourages a sense of community and connection. The Y draws people together in an inclusive way, emphasizing health and wellness for all!

I don’t think it’s maintained very well. I’m the men’s change room, there is gum that’s been on the floor since I started going there two years ago. Often times the towel dispensers are empty. Machines don’t get fixed quickly. I’m planning to cancel my membership, actually.

The building cleanliness is not very good. Machines that are out of service seem to take forever to get repaired. I would suggest (in my opinion) that the general mood of the membership is poor and some have suggested that it is only a matter of time before the building closes. It makes it hard to get excited about coming to the Y. I already experienced the closing of the Bob Hayward and if this one closes then I will be done with the Y.

Love the facility and staff but the constant price increases are

Despite the fact that the physical plant is wearing down and something seems to be always broken, the Y has been and continues to be a great community asset, a place where all are welcome.

Multipurpose facility and great staff😀

need more parking spaces , free membership fpr seniors

The women’s plus shower is dirty.
The plus membership is supposed to include towels but I noticed that everyone is using them!

All the staff are very friendly and helpful. I just use the pool to swim laps but I used to use the gym a few years ago and I remember it was well maintained with up-to-date equipment. One day I might try one of the classes. (You Made It Cafe has a very good selection of food/snacks and beverages. Their staff are very nice and helpful.)

I enjoy all the facilities available.

I like the friendly staff, the cleanliness of all the building and the reasonable cost to seniors and programs they offer