The staff at CBY are amazing. I really enjoy the atmosphere and being recognized and acknowledged by the people who work there.

My mental health and anxiety have always prevented me from participating in almost every organized activity. The YMCA and their employees are constantly working with me and provide me ways to participate fully at my pace and consider my limitations.

The swim programs that Sadie is currently enrolled in are far superior to the same programs she was enrolled in at Bostwick. Her swim instructor Zavier is great, the girls really like him and are learning so much. Great job Zavier

Aquatics specifically : Length of the program, check-ins and check-outs for kids safety, seating bench at the end, size of the group, number of life guards etc for oversight. Centre Branch in general : friendly + helpful staff, downtown location, it's so important for the community

The instructors are terrible for the little kids

Th Swimable program is amazing and great that it is offered to people who may not be able to join in the classes as a group.

Best thing of the programs are all professional trainers and very accommodating. Interacting with them will help you learn and brings out the best in you. Never miss out in the opportunity provided n given to you. Make the best of it and stay healthy.

Its not as busy as other ymcas and the kids like it

Staff are very dedicated and helpful

Best

Always lots of fun for the kids and adults too

I live mostly, the activities offered such us the steaming, jacuzzi, biking, the swimming lessons for the seniors the machine and stretching.

I love the YMCA, and the center branch location is great. I wish there was more funding to make it how it was back in the 90 with more activities and programs for children.

The teacher DK is amazing. Very patient with children. My son loves swimming classes here.

Love all the swim activities, the explanation of all the courses and instructors are awesome

Nice pool, staff are friendly.

Facilities are in need of repair. Other than that I am happy with swimming lessons. Bella and Isabella have been wonderful instructors to my two boys.

I wasn't able to register my children for the last session because of the pool closure.

Disappointed in the long-term pool closure and cancellation of swim lessons

Better training for instructors. We are only in parent/tot and I'm sure the actual swimming lessons are great. We had one teacher, Isabella, who was fantastic. We have a new teacher who literally just has the kids sing itsy bitsy spider 6 times (I kid you not, this is not an exaggeration), then stares at the clock and asks us when it will end.

We had participated in city programming through recreation settings. When compared, the "curriculum" at the Y was quite disappointing. While I understand that programming is geared towards getting children comfortable in the water, singing the same 5 songs week after week with no real progression in skills (ex. Blowing bubbles in the water, trying to float on your back, etc). Unfortunately we were disappointed, and though it was free because we have daycare through the Y, we will likely go back to paying for swim lessons through the Y.

This Branch seems to have difficulty with the aquatics programming. Back in the summer, we had our lifeguarding Camp canceled the day that we showed up. It took months to get a refund, which I only got after I asked for it. With the recent closure of the pool, my children find themselves without extra curricular activities now until the new year. The Universal change room is absolutely appalling. There is not a lock on a single door. The Center branch is in desperate need of some tlc.

The pool has not been available for swimming lessons for my child. There were multiple promises made without suggestions about where we could take our children for lessons. There were suggestions about aquatic programs and such but not for children's swimming lessons.

The center branch is old and needs work. I pay my membership but still can't use the pool. I'm not offered a discount.

My adult swimming class is the best. Looking forward to when the big pool will reopen and classes can resume.