Staff and instructors

One of the best kept and staffed Ymca facilities around. Mr A runs a wonderful ship! His employees are happy, helpful and love their job. Wish the Schertz facility was also run by Mr. A!

This location lacks overall care and attentiveness to the facility at times. Employees arriving late to open gym in the morning. Cleanliness some days is a struggle. I’ve seen folks walk in without scanning and nothing is said to them. Gives the optics that just anyone can walk in. Some employees act clueless when you ask questions. This place use to be a nice little gem. But have recently contemplated looking for another location or gym in general.

The Staff is super nice and helpful, always friendly

You keep losing instructors and changing classes. Pay them more and maybe they will stay.

Staff is welcoming, personal trainers are great, and place is clean.

I love the Forever Total Body classes at Cibolo

friendly environment and great coach. love the challenge of playing

YMCA staff do not ref games appropriately. Most times the coaches are having to make the calls. In a game where the other team was having a player kick our player, kneed him, taunted him, and body checked him. The coaches told the ref and nothing was done. We told the ref and nothing was done. After the game, Jacie told us she didn’t do anything because “nothing was brought directly to her attention” which it was. We will not be returning to ymca again

The classes I wanted were available when I needed them.

I have really enjoyed having my kids in the ymca sports program coach capri has been wonderful

The umpire at Cibolo is crabby, and confused on rules. Madison Oaks umpire was so much better (had one game there). Catchers equipment is broken and missing pieces. Grass is unkept around ball fields. Our coach volunteered last minute (so grateful) but hasn’t gotten any support from the Y on coaching drills or anything. Practice is often just batting the whole time.

Overall the Y does a great job. I do think there’s a lot of opportunity with balancing teams, providing uniforms with proper numbers. Some teams have 3 kids with the same number. And refs can’t keep track of who’s who.

Facilities are a dump. Pitching machines are crap.

The youth basketball director is very unprofessional. Does not care about the health and safety of the children. Picks and chooses what rules are followed. Still haven't received the jerseys for my team. (3rd practice is this week) Teams are uneven and stacked and he refuses to adjust teams.

Excellent facility. Not enough classes being offered.

This is a convenient location. Would like classes run by a live person rather than virtually. Most tof the 8 am+ classes are now held virtually.

It’s always very clean: the equiptment, floors, and bathrooms. All the new machines that got put in around last year are amazing.

Younger school kids in the weight area.

I love all the class options

I enjoy all of the equipment and the olympic pool

Customer Service

It’s so small!! It appears there is room to add on??

It just felt crowded in a small area where its weight lifting and cardio combined and almost all the equipment was being used so you had to share or wait for the equipment to open up

When class was almost over people started entering the room. They did not give you time to pack up your personel items before they were trying to lay down their mats. Maybe have 10-15 minutes before next class begins.

with so little gym space, each machine needs to be optimized. wish hip thrust machine had belt instead of foam bar, like the Schertz Y.

The facilities are always clen and the staff is professional friendly

The work out room is small and very crowded. The equipment seems to be piled up too close in some areas. This causes people to take turns working out to avoid accidentally hitting each other.

Clean the floor and move machines on a regular basis. There’s a ton of dirt all over the workout / machine room.

Very few treadmills and small space. Feels tight with weights right behind you when you are walking. Very hard to get into classes due to small group room.

I just wish there were a little more machine variety/ bigger facility.

I would be nice to have a sunna after a good workout

Staff friendly & appreciate the notices about changes in classes or instructors

Mainly the variety of classes offer for seniors. Your staff goes above and beyond to help us in classes or at the counter.

The YMCA provides a safe and encouraging environment for older members to make friendships while maintaining a healthy lifestyle.

Encourage members to CLEAN UP after themselves when done with using the equipment - this is just nasty. Also, please have members stop throwing weights - this is not allowed in most gyms and extremely loud.

It’s nothing you can do about and totally understandable, but we joined to have a place to play basketball for training purposes and the courts are always taken w youth sports during the evenings. So it has not really been worth it for us. Other than that the place is great. It’s just not meeting the needs we have which can be frustrating. And the Cibolo Y doesn’t use the APP to show when the gym is open or not so we have to call which I’m sure is annoying for the desk staff.

staff are very friendly and helpful. equipment and facility is in great condition and great programs.

Love coming here

There are coaches that have the best kids from other teams play with their team mid-season just to stack their team (and boost their ego) even though they are not on the roster. Sports director allows kids to play on multiple teams within the same age division even though it’s against the YMCA bylaws. Coaches yell at the kids on opposing teams during games that they can not dribble in an attempt to to throw them off mentally. When trying to bring up concerns, the sports director avoids all interactions by hiding in his office and not returning emails.

We love the Y, but often we will show up to first practice and either our team or another team has no coach. I understand people need to volunteer, but I also think that the Y should have someone available to coach if no one volunteers, so players and parents aren't left wondering what's going to happen to the team without a coach. Since parents pay the Y for their kids to play, the Y should assist with a coach if no parents should volunteer.

The gym at the elementary school is not a proper gym for the kids to learn basketball. If it’s not going to be in a real gym at the actual YMCA or equal, we will go elsewhere.

I guess it's a case of you get what you pay for. I realize that the sports are very reasonably priced for a good reason. Our coaching experience has left a lot to be desired. My child has had 3 coaches. The first one was just a parent who stepped up at the last minute, so that wasn't a great experience - but she was able to play because that parent stepped up, so that was good. The next coach wasn't there half the time, and when she was there, she didn't really give the girls the feedback they needed - positive or negative. Her last coach was excellent. If we play again, we hope she is coaching so we can request her.

Very rude and inconsistent referees for volleyball.

I love the classes, equipment, child care

I love the new free weights and the new machines and yoga. A very friendly and family oriented gym!!

We love the Cibolo Y! The kids care, parents night out/parents day out and staff are always helpful and fun loving with my daughter. I also like how the gym is smaller than the Schertz Y.

It was a great introductory team for my son to learn fundamentals and make some new friends.

The staff are kind, the facilities are clean and well maintained, and the equipment is great. I am very happy here.

It would've been nice to know ahead of time, that a coach was still needed for sports instead of being unprepared and pressured into volunteering.