The lessons could be more thorough. The instructor should be getting into the pool more, probably with a doll so as to show the parents exactly what they want them to do.

My son learnt a lot from the classes he attended. He enjoyed swimming classes with the Instructor who was engaging and fun.

The staff should not include the time they take to get ready in the 30 minutes allowed swim time.

The pool is too small.

Very friendly and attentive atmosphere!

Yes I will definately reccomend the program.

Instructors are very friendly, patient, and welcoming.

For the excellent service they provided to my family and for their kindness.

I was told that the class that my daughter originally registered would be closed due to low registrants, which was fine and I understood. However, I felt like I had to chase the Director for information to confirm which class should she attend instead. I was told a class and started attending. No issue there because I'm familiar with one of the instructors who is there at the time. A supervisor asked my daughter's name to check her off, and of course her name is no where on the list. I'm going to keep attending because I know it's fine and I'm being charged monthly. I felt the whole situation could be handled better. All people need is follow-up and confirmation when it comes to spending their money.

It's convenient and teachers are good with the kids

Information is key, and I am always thoroughly satisfied with the quality of service and guidance I receive from Ms. Jada. Over the years, she has provided invaluable support, helping my children navigate and succeed in their swimming programs. Beyond aquatics, she consistently shares helpful information about the many other great programs the East Orange YMCA offers. Her expertise and dedication truly make a difference for our family.

Communication is key to every successful business. I have been calling to put my kids back in the Semi Private swim classes at the East orange YMCA, but to no avail. I have left messages and even requested to be called back, this is over three week, I am yet to receive a call back.

Have more qualified instructors who are not shy, takes lead, work with children who are scared of water with confidence. Sunday crew-most lack confidence and needs training on how to fulfill their role despite being a good swimmer. Play appropriate children music thats not too loud so that the students can hear the instructions. The supervisor on site needs to be course correcting on site at times and stepping in. There are some instructors I like for my kids but there is a lot of turnover and I refuse to leave my children with those with no confidence or realt guidance/plan. I'd rather travel further, pay more and go somewhere else.

All the staff and instructors are incredibly patient and kind, especially with adults who are learning how to swim. They create a supportive and welcoming environment that makes learning feel safe and enjoyable.

I love how professional and patient the trainers are with the children

If the center is closed allow families to book a new date. Its better off that i cancel between December and March to avoid missed lessons

I love the staff they are very patient with you and encourage you not to give up. Great swimming instructor.

I like that the team is very friendly, helpful and reliable

When classes were canceled once I received a call five min before class started and the other time I didn't receive a call at all and was told class was canceled when I arrived.Highly inconvenient since I have a small baby at home I had someone watch while I took my toddler to classes, I did like the instructor who taught my son I cannot remember his name however my time was Sundays at 10:30am he was very sweet with my son and patient as my son gets redirected easily.

Love

The pool is always closed for maintenance but the place it's still very old. I have gone to other locations in Essex county and I realize this one is the least maintained facility. The only reason I still go to that location is because it's closer to me especially since we have weekday swim classes. During the school year it's easier for me to go to the EO and still have enough time for my daughter to do her homework. I'm not there because I'm satisfied, I'm there's because it's convenient.

Swimming instructors were very patient and kind at Swimming lessons to my daughter and waiting room was clean also the changing room/bathroom. Love the Swimming team for this summer!

The staff are friendly. The facility is clean. My child was in swim lessons and I just wish the sessions were a little longer. The sessions are 40 minutes. I would like it if they were at least an hour long.

They are not fair to the kids

The aquatics Progarm is amazing.