The lessons could be more thorough. The instructor should be getting into the pool more, probably with a doll so as to show the parents exactly what they want them to do.

My son learnt a lot from the classes he attended. He enjoyed swimming classes with the Instructor who was engaging and fun.

The staff should not include the time they take to get ready in the 30 minutes allowed swim time.

The pool is too small.

Very friendly and attentive atmosphere!

Yes I will definately reccomend the program.

Instructors are very friendly, patient, and welcoming.

For the excellent service they provided to my family and for their kindness.

I was told that the class that my daughter originally registered would be closed due to low registrants, which was fine and I understood. However, I felt like I had to chase the Director for information to confirm which class should she attend instead. I was told a class and started attending. No issue there because I'm familiar with one of the instructors who is there at the time. A supervisor asked my daughter's name to check her off, and of course her name is no where on the list. I'm going to keep attending because I know it's fine and I'm being charged monthly. I felt the whole situation could be handled better. All people need is follow-up and confirmation when it comes to spending their money.

It's convenient and teachers are good with the kids

Information is key, and I am always thoroughly satisfied with the quality of service and guidance I receive from Ms. Jada. Over the years, she has provided invaluable support, helping my children navigate and succeed in their swimming programs. Beyond aquatics, she consistently shares helpful information about the many other great programs the East Orange YMCA offers. Her expertise and dedication truly make a difference for our family.

Communication is key to every successful business. I have been calling to put my kids back in the Semi Private swim classes at the East orange YMCA, but to no avail. I have left messages and even requested to be called back, this is over three week, I am yet to receive a call back.

Have more qualified instructors who are not shy, takes lead, work with children who are scared of water with confidence. Sunday crew-most lack confidence and needs training on how to fulfill their role despite being a good swimmer. Play appropriate children music thats not too loud so that the students can hear the instructions. The supervisor on site needs to be course correcting on site at times and stepping in. There are some instructors I like for my kids but there is a lot of turnover and I refuse to leave my children with those with no confidence or realt guidance/plan. I'd rather travel further, pay more and go somewhere else.

All the staff and instructors are incredibly patient and kind, especially with adults who are learning how to swim. They create a supportive and welcoming environment that makes learning feel safe and enjoyable.

I love how professional and patient the trainers are with the children

If the center is closed allow families to book a new date. Its better off that i cancel between December and March to avoid missed lessons

I love the staff they are very patient with you and encourage you not to give up. Great swimming instructor.

I like that the team is very friendly, helpful and reliable

When classes were canceled once I received a call five min before class started and the other time I didn't receive a call at all and was told class was canceled when I arrived.Highly inconvenient since I have a small baby at home I had someone watch while I took my toddler to classes, I did like the instructor who taught my son I cannot remember his name however my time was Sundays at 10:30am he was very sweet with my son and patient as my son gets redirected easily.

Love

The pool is always closed for maintenance but the place it's still very old. I have gone to other locations in Essex county and I realize this one is the least maintained facility. The only reason I still go to that location is because it's closer to me especially since we have weekday swim classes. During the school year it's easier for me to go to the EO and still have enough time for my daughter to do her homework. I'm not there because I'm satisfied, I'm there's because it's convenient.

Swimming instructors were very patient and kind at Swimming lessons to my daughter and waiting room was clean also the changing room/bathroom. Love the Swimming team for this summer!

The staff are friendly. The facility is clean. My child was in swim lessons and I just wish the sessions were a little longer. The sessions are 40 minutes. I would like it if they were at least an hour long.

They are not fair to the kids

The aquatics Progarm is amazing.

They worked very well with all the children. Thet are very patient

The classes did not last more than 30 min

Personal muy amable y paciente. Mis hijos aprenden más rápido en este lugar que en otros a los que han asistido.

All the Staff were great and accommodating. Very patience with my child. The location of the building and having to cancel the class was beyond their control. I probably won't book my next swimming classes there because of the maintenance issues at that location. I'll probably go to a different location for swimming classes.

Mr. Tommy is great with my son and I.

It was a few things first session they called out because of the rain didn't get a refund on that plus my because he was austic they were unjust with him so I had to show him my self not cool I wouldn't advice ppl to try

Provide better facilities such as a restroom in locker room.

The instructors are very patient and understand as older adults we do have some fears of the water.

Great and patient instructors. Will refer some of my family to come.

The staff is very helpful and nice to the campers and counselors.

I love the 1:1 lessons with great teachers- they are patient, kind, and great at helping kids build their swimming skills. I'm so happy with my child's progress, and she's excited to go swimming this summer!

Love the instructors, however we can use at least one more instructor to help with the kids who don't have private lessons it's only one instructor and you'll have 5 kids trying to learn to swim in 30 mins one at a time. It's not enough instructors to kid time for all kids.

We love the swimming lessons and open swim. The lifeguards and staff make us feel very welcomed.

All the staff are super friendly and attentive, thank you for your service.

My kids live their instructor

Much more challenging than I expected. Hands-on instruction. Engaged teachers.

There was a lot going on. All the kids didn't get the same amount of attention. The water was cold.

The class sizes are small and I enjoy the direct attention given to each child.

I like that the whole team makes my children very comfortable with water, they're patient with the children not just mines but I watch their interactions with each student. They are just great with them

Extended locker rooms for the men's room

Instructors are wonderful. My boys never miss a class. Thank you.

The convenience of location and hours. The great price to have this opportunity for my children

The staff is very friendly and welcoming. The children who have attended the program have greatly benefited from the lesson. The Y could benefit from sprucing up the changing room hopefully there is some money in the budget for that.

Unfortunately the kids feel that each lesson is repetitive and they are not being instructed to learn more or progress.

The instructors are very friendly and patient.