Staff was incredibly helpful. Suit fit perfectly and I felt great for my special night.
The entire team at the Arcadia location went above and beyond in providing a quality service. Manager Joson Almario went out of his way to resolve any issues I may have had with the order. Looking forward to returning next year occassion # AMMP GALA
Staff very efficient and very helpful
Inattentive customer service. Feels like I'm wasting the employee's time by talking to them
Claudia was super friendly
Poor customer service when picking up the suit. Rep was not that interested. I was changing to see if the suit fits and make adjustments to the pants, the rep was basically helping another group while I was just standing there. That group already has a rep helping them. It's fine to give opinions in passing but making me wait there was unprofessional. Finally my rep came back and did the adjustments. Quality of the stitching was not good. When I was done, rep was already helping someone else on the counter. I was not going to wait for him finish with that customer so I started packing my own stuff so I don't have to waste more time. Another rep saw me packing and she immediately came to help me pack up and confirmed everything was good and paid for.
Poor stiching when hemming the pants. Despite purchasing the suit the stitching looks like a rental quality. It's not a nice tight finish. I will need to spend extra money outside to fix it correctly.
I would not recommend Friar Tux to anyone
Easy to get fitted. Suits delivered on time. Fast turn around for alterations. Groomsmen were easily able to obtain suits.
The process was so fast and easy and listened to everything we wanted. Thank you so much Aydan looked great for his 1st homecoming
Great and easy experience would definitely recommend
Quick turnaround time and even when I needed an adjustment for some pants, they were quick to respond and fix the issue.
Service, friendliness
Very professional, and I like that. Customer service important.
The fit was perfect and I got a whole bunch of compliments on the tux great good
Staff were very professional and helpful with fitting and confirming at pick up all was corret.
You don’t carry a lot of colors for ties. I don’t like bow ties and this is the 2nd time I have had to purchase a tie outside of being able to rent it with the suit. So more tie selection would be good.
it was great service all around. The people were so friendly, and it has a great selection of suits and Tuxes
The folks in-store were super helpful to someone who basically has no idea what they're doing!
My rental was fine. The return was horrible. Nowhere in your terms and conditions stated water spilt would be damages.. i would have never ordered from here for my 8 year old son if I knew that. Your disclosures are horrendous.
Excellent service, Excellent staff and Excellent selections.
The staff was very attentive and patient, even when it took me multiple orders and try-ons to determine the size I wanted to go with.
The customer service
Answer the phone in the store when it rings. I had a issue with my coat which was the wrong size, I first tried calling the store but no one ever answered.
I bought a suit, and mentioned that the coat sleeves were a bit long and thought the dress shirt sleeves should be seen below the suit coat sleeves. The sales rep said no it looked just right. Now after my wedding I’m reading your stylist book and all the sleeves are like I said. Will go back to get sleeves fixed.just sad the sleeves were so long and should have been fixed right from the start.
Everything was great, service was top tier and we all looked good for Keith's wedding. 10/10 would recommend.
It seems as colors are limited for rental