Staff was incredibly helpful. Suit fit perfectly and I felt great for my special night.
The entire team at the Arcadia location went above and beyond in providing a quality service. Manager Joson Almario went out of his way to resolve any issues I may have had with the order. Looking forward to returning next year occassion # AMMP GALA
Staff very efficient and very helpful
Inattentive customer service. Feels like I'm wasting the employee's time by talking to them
Claudia was super friendly
Poor customer service when picking up the suit. Rep was not that interested. I was changing to see if the suit fits and make adjustments to the pants, the rep was basically helping another group while I was just standing there. That group already has a rep helping them. It's fine to give opinions in passing but making me wait there was unprofessional. Finally my rep came back and did the adjustments. Quality of the stitching was not good. When I was done, rep was already helping someone else on the counter. I was not going to wait for him finish with that customer so I started packing my own stuff so I don't have to waste more time. Another rep saw me packing and she immediately came to help me pack up and confirmed everything was good and paid for.
Poor stiching when hemming the pants. Despite purchasing the suit the stitching looks like a rental quality. It's not a nice tight finish. I will need to spend extra money outside to fix it correctly.
I would not recommend Friar Tux to anyone
Easy to get fitted. Suits delivered on time. Fast turn around for alterations. Groomsmen were easily able to obtain suits.
The process was so fast and easy and listened to everything we wanted. Thank you so much Aydan looked great for his 1st homecoming
Great and easy experience would definitely recommend
Quick turnaround time and even when I needed an adjustment for some pants, they were quick to respond and fix the issue.
Service, friendliness
Very professional, and I like that. Customer service important.
The fit was perfect and I got a whole bunch of compliments on the tux great good
Staff were very professional and helpful with fitting and confirming at pick up all was corret.
You don’t carry a lot of colors for ties. I don’t like bow ties and this is the 2nd time I have had to purchase a tie outside of being able to rent it with the suit. So more tie selection would be good.
it was great service all around. The people were so friendly, and it has a great selection of suits and Tuxes
The folks in-store were super helpful to someone who basically has no idea what they're doing!
My rental was fine. The return was horrible. Nowhere in your terms and conditions stated water spilt would be damages.. i would have never ordered from here for my 8 year old son if I knew that. Your disclosures are horrendous.
Excellent service, Excellent staff and Excellent selections.
The staff was very attentive and patient, even when it took me multiple orders and try-ons to determine the size I wanted to go with.
The customer service
Answer the phone in the store when it rings. I had a issue with my coat which was the wrong size, I first tried calling the store but no one ever answered.
I bought a suit, and mentioned that the coat sleeves were a bit long and thought the dress shirt sleeves should be seen below the suit coat sleeves. The sales rep said no it looked just right. Now after my wedding I’m reading your stylist book and all the sleeves are like I said. Will go back to get sleeves fixed.just sad the sleeves were so long and should have been fixed right from the start.
Everything was great, service was top tier and we all looked good for Keith's wedding. 10/10 would recommend.
It seems as colors are limited for rental
A+ customer service
The customer service is absolutely outstanding.
Alexis was very helpful during the initial fitting. Diamond was very attentive and helpful during my pickup and return!
I returned my tux there was a small rip and was told they wouldn’t charge me because of how small it was and I still haven’t gotten a return call to fix this issue
Easy to do.
Im not a tux guy so needed advice and they helped me out with out being the least bit snooty. Had some alteration problems and they stuck with it until it was right.
Very professional as well as friendly and helpful
Joson is my guy. I’m not big on tux rentals but I come back because he is such a professional!
Price was extremely expensive
Needed a tux same day due to a delivery snafu. Friar Tux was able to accommodate and take care of me. Outstanding service. Got me fitted and every thing I needed for the next day event. The ensemble was a hit. Thank you very much.
I would leave a 10 out of 10 but the shoes were unbelievably painful to wear considering the set was a 300 dollar expense. Everything else about my experience with Friar Tux was great.
Very helpful and easy. Made the rental experience so great. Will definitely go back for future events
Great service, good value, very accommodating staff. Had to size up after fitting but received new pants and jacket next day in plenty of time for the event. Quality suit and will continue to rent from Friar Tux. Thanks!
They did a good job of listening to my preferences and the suit fit well.
The tux was a right fit. We requested a Bow Tie and we received a
Outstanding customer service!!
Great service. Fair prices
You completely missed the sizing on my tux pants, they were too big even after sending in measurements from a tailor.
Tuxedo fits well and makes me look sophisticated !
The child vest rental we received was comically small. It only worked when covered by the blazer. My nephew who was the exact same size and rented his outfit at the same time received a properly sized vest.
Loved everything about it! Their precise measuring, making me feel completely comfortable and welcomed and the Store Manager Elizabeth was/is absolutely amazing at what she does! She's precise and knows exactly what she is doing!
Armando was great during this process
The manager at the Arcadia store was on point with the fitting. 👌
The salesman was fantastic at the Las Vegas store. I will do business there again.
Easy process fair price and included everything I needed
Everything fit just right, thanks for the help
Very attentive to my son and suit great availability options