Renting a suit was so easy, Daniel was super helpful with picking the best style and colors. I’ll definitely be back next time, such a good deal and it was so nice to be able to get everything all at once.
Very fast, friendly, and professional service from fitting, pickup, and return.
Irvin was Awesome! He made us look great for the wedding. Really appreciate it
I have been helped b Friar Tux in Rancho Cucamonga a few times for weddings; each time it is a 100/10 experience. Highly recommend!
Jarred was a pleasure and a complete gentleman during our time working with them .. we felt very comfortable as an LGBT couple. Our wedding came together amazingly!
Had an online appointment to discuss style options while I was still at home in the UK , gave them my sizes. A few weeks later i was in their shop in Vegas trying it on for the first time - fit perfectly and looked amazing.
Everyone that works here was very nice. We had groomsmen that moved to the east coast and he said it was very easy for him to order his suit. If we had any adjustments on the suits they were able to make them by the next day. I will definitely tell everyone I know about this shop and also be back if we ever need a suit again.
Customer service was excellent. The styles are up-to-date from the very beginning to the end. Everyone was very helpful.
We had a great experience at the beginning. Maggie was very helpful with picking the perfect tux for the groom and suits for the groomsmen. We scheduled an appointment for a second fitting closer to the wedding and had a different employee assisting us. She told us that our items weren’t ready for pick up and to come back in a few days to pick them up. We came back on the day she told us, and she said our items still weren’t available. There was a lack of communication and we felt like our time was wasted coming in for a third fitting when our items weren’t ready.
guys were friendly and helpful!
Great service paid attention to details and fit was perfect according to body type.
Suits were stained and new suits did not arrive in time for the wedding. Bow ties also were ordered in the wrong color and the correct ones did not arrive in time. Horrible.
I was given the wrong size vest (Medium) when I got fitted for a 2X. Very inconvenient. I was helped by a rep to get the right size.
Rental could not be fulfilled. Workers were not educated enough to know how the tuxedo should fit. They tried to explain they only had boys sizes and I should work with it. Unacceptable!
Measurements were made by my local tux shop, and nevertheless the shirt and jacket were delivered drastically undersized and so I had to drive to Anaheim to get fitted properly.
Otherwise, everything else was fine
Mando was excellent at fitting all the gentlemen in the wedding party. His experience and expertise shows. The quality of the suits were very good and looked phenomenal! The customer service at the Las Vegas location was exceptional and worthy of a huge shout out. I would highly recommend anyone to your company.
The folks who helped me at the Montclair store were awesome, professional and helpful. Thank you!
Very profecional wry kind personal you have everything for any event
I loved the customer service. Everyone I had a chance to interact with were nice and really helpful.
Professional staff. Knowledgeable about products and fitment. Patient with questions and changes.
Great service and very professional
The wait to get fitted was very long
Customer Service
The shirt was too tight and I couldn’t button it to the neck and the guy didn’t resize the shirt. The jacket was way too tight. Overall the suit was very uncomfortable.
Friar was absolutely great! They handled everything perfectly and everything came out great. I definitely recommend them!
Overall a great experience. I appreciate that shipping is quick and it was really easy to schedule, get a size exchange, and return. My only problem was that the quality of the product was not the same as the quality of the ones we tried originally. Especially the pants and the shoes. Everything else was solid.
Very cheap, stiff material. Not worth the rental price.
Joson was the best when taking care of us. He made my husband feel comfortable, and handsome in his suit. He took care of our wedding group with the best communication and patience. I would recommend Friar Tux to all.
Great service, very professional and patient
Very friendly and great customer service
We took our toddler to be measured for his suit in early April at the Arcadia location and two weeks before the June wedding, in late May, his suit was inconveniently not available in his size. We were told we only needed to go back to be remeasured and the rest will taken care of, this is now a week before the wedding.
We went and they gave us a whole size bigger suit but they wanted to charge an extra $150 on top of his suit price for alterations. A cost that was not told to us once over the phone nor in any emails due to their mistake of not having his size available.
They also wanted us to drive to their alterations location, to try the suit on and be measured again! because they don’t do that type of alterations in house.
We left the bigger size suit and went to the West Covina location to try the size smaller suit in hopes to make it work.
We ended up going with the size smaller suit and hemmed the pants just a bit for a better fit. We were told to go back next day for pick up on Tuesday, now 4 days before the wedding.
We went to pick up the suit and the collar on the white button down was dirty, it was not like this the day before. I noticed as I was leaving the store and told the associate that there was an issue and I was told that they don’t have that size button down in their store and it will take 2 days for it to arrive, meaning Thursday, two days before the wedding!
I did not go back for the replacement button down. I was so over the back and forth and having to return to the store again, to fix an issue that friars was responsible for, again.
We will not be returning for any suit needs for the foreseeable future.
The fitting of the tux was quick and easy. Service is very good and I highly recommend anyone that’s trying to rent a suit to this 5 star place.
Friendly service good knowledge of their products.
The service was really good. I highly recommend it. The suits were very nice and they looked so good on.
It was pretty easy to send my measurements and pick up tux. Nothing to it
Tux was shipped to home and easy process to also return tux rental back via shipping
The staff was helpful, knowledgeable, and listened well.
The service was great and friendly experience. The only problem I encountered was that the sleeves to suit jacked were short so that the shirt sleeves extended too much
Not only does friar tux have an amazing collection and variety of suits and tuxedos but they have an amazing staff that are friendly and helpful in more ways than one. Always feel welcomed when going to Friar Tux
Great service
Hidden prices for all items, price for full suit should include everything
The guest service provider was patient and helpful.
Very accommodating and pleasant
Every communication we had was great. Stephanie even helped us out by sending us a list of photographers, she followed up as the date got closer. Good clothing, no one’s pants ripped lol
I really enjoyed how quick and easy the whole process was. I felt well taken care of and I felt like the staff prioritized me the moment I walked into the store.
Quality service with phenomenal staff.
The staff was kind and cordial. The garments themselves were disappointing at best. I’m not that hard to fit for clothes. The clothes were all awful slim fit 2010s clothes. Low rise tight ill fitting pants. Shirt was too tight in the body and too big in the neck. Classic fit options would be a big improve for anyone that isn’t skinny.
I was not very happy when I went back to try my suit on after original measurements. It appeared I got the alterations of a complete different person. There is no doubt my original measurements were done correctly, but somehow it appears the pants got mixed up somewhere somehow and I got pants that were very, very short in length. Therefore a remeasure was done and I had to make another trip back to the location to try on and pick up. From start to finish I had four trips to the location.
Great service perfect fit and awesome delivery service on time. The suit was a perfect condition not wrinkles. I would highly recommend to all family and friends.
One of my groomsman’s pants had to be picked up by me and fryer never tailored them.misplaced a suit and said it had been picked up. I gave the details for all the groomsman’s suits and when they went in on their own they were never told they were supposed to get a belt and shoes so they had to go back and get them. Very disappointed honestly. We had a lot of issues.