The atmosphere is so nice and inclusive feeling, and the staff is so friendly :) definitely gonna be a repeat customer

My hair was messed up by another stylist, in another styling company Regan was able to fix my hait. Now it looks incredible, I am definitely coming back. And telling my friends.

Kasey Klar is a great stylist.

Jenna is the bee's knees. Absolute beast at layering my weird hair and making my weird visions come to life. Also a delight of a human.

Someone from the front office called me the morning of my appointment to let me know my scheduled stylist wasn’t available but were able to connect me with a great person at the same time slot.

I would definitely send them to Victoria!

Friendly and professional service

Great vibe in the shop, good energy, several conversations ongoing, friendly environment

Walked in, got the haircut that fixed a previous disaster my norm there

Welcoming listen to what you are saying regarding hair issues and provide solid ideas to fix them. Best haircut in a long time

Listened to what I wanted

Ella seems to me to be one of the rare kinds of people who is exceptionally authentic. She crushed it and I left with a great haircut.

Communication was great at first and I felt really good about sitting with the stylist. Towards the middle / end of the haircut when asked how I felt about it so far, I asked if it was ok to use the clippers on the top part of the sides instead of scissors because I noticed how inconsistent and uneven the cut was. I wanted to use the clippers because it would be cleaner. When I requested this the dynamic shifted, someone came and sat down next to use and made it seem like I was being unreasonable. I saw the hairstylist look at the other employee and roll
Their eyes as if I was being a problem customer. I truly didn’t understand. We continued to use the scissors ignoring my request and now the sides are uneven and one side of my head as a visible line where it’s jutting out.

Jenna always does a great job!

This was actually one of the best experiences I’ve had in years. The haircut I received was meticulous, well done, and received compliments. I was very satisfied and very much. Enjoyed the customer service during the haircut.

Great fade

My haircut was very uneven as well as she used a different guard on each side of my head for a fade

My barber seemed very sad and unwanting to give me a haircut, im not sure what was up but i recommend letting whichever employee wanting to give a customer a haircut instead of your system automatically selecting a stylist for them, just saying.

Always a great experience overall

they are so descriptive and explain everything to you that you’d need.

Staff were great, especially the stylist. She listened to me and did incredible. Beat cut I’ve had in years.

Ella, my barber, was fantastic! We had a good conversation about what I was looking for in my hair style, then she went to work and knocked it out of the park. My hair looks great.

Excellent haircut and attention to detail by Victoria

I got a trim (female haircut) and he made it so choppy and it was uneven. I went to another salon and got it fixed. They were also not very welcoming. $65 of wasted money!

Kasey was awesome

How about a discount for doing this survey!

Bare minimum hair cut

Stylists at this barbershop are very experienced and know how to give you exactly what you want, but are also very conversational, and in the best way. I don't know how they do it, but they're the best without being too costly.

Ella was my stylist and she has done an amazing job both times. She’s professional and friendly and checks in with you through out the cut to make sure you’re happy with it.

Not great cuts. Just OK

I’m new to the area and it was my first time at Floyd’s, so I scheduled an appointment with whoever was available. I don’t mind at all if a stylist is not super chatty (I’m often not either), but Ryan seemed very uninterested and rushed, which might also be fine if the work were better. There were a lot of issues that I had with the cut over the next few days, some of which I actually had to fix myself.

I don’t think my experience reflects the location as a whole since I heard other stylists around me that seemed a lot more engaged with what their customers needed. Also I came in on a day that was really gray and snowy and slow so maybe the mood was just down in the shop, I don’t know. I wouldn’t necessarily tell people not to go here because they might have a better experience with a different stylist, but I definitely won’t go back.

Hair was not blended correctly. I had to go to another barber and have it fixed.

Audra was amazing

Megan was great

Great job everyone especially Ella did best job ever

Reagan was good, liked my cut

had a last minute haircut and it was awesome experience, best haircut i have got in a long time and its hard for me to trust another person to cut my hair.

Ella was extremely nice and when I told her what I wanted she knew exactly what to do. All of my friends have asked where I got my haircut from and have been talking about going to her as their next haircut. It is rare I come out of a haircut liking it immediately but both times I have been to her I have been extremely pleased

Good haircut

Ella is extremely friendly and pays attention to the little details.

The man that did my hair talked to me a total of 3 times. He was pulling on my hair and didn't even ask what type of hair I had. He brushed out all of my curls without asking ( I was hoping he could cut my hair as it was wet and showed my natural hair type) but I didn't get the chance to say that before he had started doing what he wanted. I do not feel confident in my hair after my cut and actually have been debating going back and asking for someone to fix it. He made a comment that my hair is "wavy" after he brushed out all my natural curls. He tried to give me bangs after I asked for face framing pieces. I asked for layers and face framing pieces as well to cut off my dead ends. My hair is now 2 different lengths that dont blend whatsoever it almost looks like I'm wearing really crappy extensions. I also still have a bunch of dead ends! I wasn't happy at all but felt I wasn't listened too in the first place so I paid and left. I was with the stylist Ryan. I have come to Floyd's barber shop many times and this is the first where I didn't feel good about myself or the experience. Thank you for listening and I'm sorry for having to bring this to your attention.

Jenna was very kind and did an incredible job on my hair with little direction, due to me not really knowing what hairstyle I wanted. She knocked it out of the park

Just about everything! I like that you'll know your jam and are happy to coach folks into understanding their hair care better!

Rebecca is THE BEST!! Super social and makes haircut enjoyable.

Rebecca is a great stylist, personable, she goes the "extra mile" on customer service.

Very rushed haircut, unhappy with results. Came for a walk in and did not receive anything but the absolute bare minimum.

Honestly not much, great experience.

Brought my 10 year old in, stylist very soft spoken and hard to hear. Not a great combo with a shy kid. Style was fine.

Nice, efficient service.

Alot of the barbers are solid and know what they are doing 99% of the time. I've only left with haircuts that I love and not to mention I even found my own barber that I'll keep going to who specializes in my haircut style :)