Too expensive

I did not have to wait long for my haircut.

The customer service is always tops I worked in customer service for 46 years I know good customer service

Great service overall. Slightly more than I would like to be paying though.

I like my barber. she takes care of me

I booked an appointment with a stylist for a layered bob. I have curly hair and specifically asked if the stylist was comfortable with cutting my hair. She said of course . I went from shoulder length to ear length and in some parts on my heard, curls no longer than 2-3 inches. I returned the next day to get it fixed. This stylist said she could clearly see a disconnect in the back of my head and did her best to blend the cut. Still not satisfied since now I have short hair in back and long curls over short hair on the sides and front.

Skilled hair techs and friendly experience

Always a good cut at a reasonable price.

Barber was very professional. I am happy with the hair cut.

Skillful!!!

Easy to schedule, great prices, fantastic salon!

Great aervice

It is easy to schedule, there are things to do around the shop, however, most times they are running behind by 30 minutes or more

We walked in for a bang trim for my four year old on a whim. The price was great at only $10 but they came out uneven. I didn’t complain at the time because I was afraid an attempt at correction would result in extra short fringe. She was sitting stick straight and very cooperative with direction from the stylist. Oh well!

Excellent experience and value

Staff always friendly.

Ahn was great and a joy to talk with.

Went in for a $21 trim, just the edges, was charged $30 by Franco and told ‘ he took care of it,’ when I questioned the amount. I make a good living and tip very well, it’s not the few dollars he overcharged, it’s the principle of it that offended me.

Always does my hair exactly like I asked. And knows how to shape hair to compliment face.

Thuy knows exactly how I like my hair cut. I can always count on a positive experience when I have my hair cut at Floyd’s 99.

Always get a great cut and watching other get a great cut next to me.

Great service. Great stylist Tiny C.

Tony C is one of the best hairstylists I’ve come across. He’s also super patient, understanding and collaborative as he definitely listens to your requests and is ready with his technical skills, but also provide guidance and suggestions when needed.

I had a bad hair cut made from a previous hair salon. When I came to Floyd’s, they not only fixed my hair but they also educated and informed me the cut should have been done. They were nice, informative, and helpful!

I've been coming to Floyd's Gaithersburg location since moving to the area about two years ago. I'm very happy with the service and plan to keep coming!