Charlie and the front desk gal were both helpful, the haircut was on time, and I had a great experience

I take the subway from downtown Los Angeles, and it is very convenient. I have had Yvette cut my hair for several years. I like having the same person cut my hair, and our schedules always align.

Friendly, helpful staff and clean shop.

David is great but the front desk guy is rude, unhelpful and not friendly at all

I’ve been lucky my first two times with parking so far.

I came in prepared with a specific style I wanted and the stylist did it well and also gave me great haircut tips.

This a great place. Welcoming, warm atmosphere and cool vibe. Very diverse and accepting of everyone. It’s fun to even wait for my barber.

I come here every few months and everyone is friendly and professional. The neck shave is a must, makes me feel all fancy

A great shop where I always get a great cut.

Kai is a great barber 👍

Always wonderful, fast service

As always did a great job and super friendly.

The barber was friendly, but he didn’t follow the haircut I requested or the reference photo I provided.

Kurt was excellent and professional in addition to being friendly...very accommodating. Thank you...

My stylist was fantastic. Confident, and knowledgeable.

Unfortunately it was the first time that the hairdresser, even though I showed him the pictures with th wore fetter length to cut, didn’t listen and cut the hair way shorter than I wanted. I had said to show me along the way and he confirmed but never checked on me and once he finished, he just said there
You go and was pretty dismissive. Also J paid for a 6 scalp shampoo
Massage and didn’t get it. I regret the tip that was asked via Venmo.

The Ambience, Atmosphere,

I had an appointment with the stylist I regularly see. Two days before, I got a call saying she wouldn't be able to make the appointment and asking if I wanted to reschedule with her or keep the day/time I booked and see another stylist. I was happy they called to let me know and ask my preference, said I'd like to keep the day/time but wanted to know who else was available. They told me (stylist A) was who they could book me with and I agreed because I was familiar with her as well. When I arrived, they told me they were actually going to put me with (stylist B). I wasn't happy with that but was already there and had gone out of my way to make time for the cut, so I said okay. Then as I was waiting, they told me (stylist B) couldn't take me, so now I would see (stylist C). Ultimately (stylist C) did my cut and was very pleasant, but took a very long time and often stopped cutting just to talk. In the end, I was there for about twice the amount of time I'm usually there for my cut, and wasn't happy with having been changed around so much at the last minute.

My stylist was incredibly welcoming and helpful as I worked through choosing a new hairstyle.

Great experience, beginning to end.

My barber David is the quiet simply the best barber in Hollywood. The desk staff is usually welcoming and fantastic but yesterday they had a new team member that was awkward and rude. He needs to work on his customer service skills.

Danielle did a great job

Justin is the barber I consistently go to, and for good reason. He’s welcoming, professional, and clearly passionate about what he does. Every time I sit in his chair, he remembers exactly how I like my hair styled, and I always leave feeling great. Justin truly embodies the kind of charisma and professionalism that any business would be lucky to have.

I liked the atmosphere and how you go about setting up appointments

Kathy was great - very meticulous, very fast!!