I don't know that there's anything that y'all could do. You just have high turnover of stylists. And then you have no way to stay in touch with that stylist. The person we've been working with most recently has been there for a while but we know that we could call to make an appointment one time and she would be gone and we would have to figure out something else. That's not my favorite but it's the nature of the Beast

Barbara J is an amazing stylist !

It’s been years since I have had a good haircut from Floyd’s oth service and cut were very disappointing.

Scheduling the appointment was straight forward. Check-in was simple. And I was happy with my haircut

My stylist was very pleasant and easy to talk to. My regular stylist was on vacation and I needed a haircut for a big meeting. She did an excellent job! She will be my new alternate.

Barbara is always the best and cannot go wrong with any haircut she gives me! She also is the friendliest/most interesting person you’ll ever meet! Always ask about her puppos

Service was excellent.

Friendly staff

My stylist Shirley was amazing. Very detailed and good at her job. Front desk person was very nice. Best one I have experienced at this location.

Sherly was so awesome and knew exactly what she was doing! She provided such an amazing experience that I never even knew you could get at a barber shop. Will definitely be coming back here from now on!

I had a bad shag and Itri fixed it so I could come back in the future when it all grows out properly.

My stylist was great.

DJ was awesome, my haircut was awesome, planning on going exclusively to her from now on

All good

The Mueller location is becoming less of a good environment for me culturally, the music has gotten louder, the stylist give off a deep inner city vibe, no specific issue with my stylist, just the entire energy in this location has turned very “tough”. Culturally, the folks in this shop probably feel very comfortable in the environment they have created, but I will likely be seeking a new location and telling my friends how I feel this location has changed.

So glad my preferred stylist is back. Nallely is the best.

This is the worst experience I have ever had with Floyd in last 10 years of my visit to Floyds (Mopac and Muller).

We used to go to Mopac location. Since our move to East Austin, we started going to Muller location. This is the location that has stylist that lack the enthusiasm to give proper haircut. Of last 4 time, they messed up the style of my kid, he complained a lot. And this time the stylist did with me.

The barber messed up my style. As a working professional appearance is important. I had taken 3 days time-off because of that.

What was frustrating to me is the super hot water shower he gave me. I wanted to see if he would ask or cool it down. He did not. By that time, the shower was done. Short shower I have ever had.

This time I took my kid to 18|8 at Domain and it is great experience. For extra 30 bucks he get the service we expected.

Not visiting Floyd's Muller anymore.

The technique of the cutting has been very mediocre.

Maribel is a consummate professional. She is an excellent hair stylist and a quick study. She is the epitome of the perfect emploee .

Although you eventually corrected the issue, I had a very unpleasant experience with your assistant manager at the Mueller location in Austin, TX on April 25, 2026. She doesn’t need to be in a leadership role and represents Floyd’s poorly. My haircut was very substandard and she charged me full price.

I will acknowledge I was seen again the following day and the lead person was great and he took care of me and refunded my money. I was also seen by a great barber, Alice, who managed to salvage my haircut from the previous day.

Who ever the assistant manager was on Saturday is poor at best.

Because of her, I won’t be back.

I really appreciate Stacia! I follow her wherever she works which is around 15 years! She is professional, engaging and always at my best! I really just have a haircut as far as services. But the shop itself is comfortable and clean.

Maribel is the best! So kind and always does a great job.

The stylists do a great job

Quick and effective. Friendly conversation

Great service!