Worst haircut of my life, all capped up, no transition. I gotta go get another haircut to fix this.

My family was on vacation visiting Austin when I decided I needed a shave and haircut.

Good service. Good price. Always.

I always get treated well. Prices are great. Haircut was excellent.

Colleen is awesome! Great hair cuts!

It wasn’t a great experience this time. The barber in the front desk person were apathetic. I’ve worked in customer service for over a decade and even I know that if you want to make people feel like they matter, you say goodbye or tell them to have a nice day when they leave. That didn’t happen with either the barber or the front desk person. I didn’t feel like this was a good experience.

Probably the worst haircut I’ve ever had. Will be going somewhere to get it fixed.

Been coming for years, super convenient & always satisfied

I would highly recommend Floyd's given the recommendation included the stylist

Boyfriend has been coming here for about a year. This visit was my first time and I will def be back.

I've had better service and experience at other locations. This visit felt very lacking luster and I didn't get a hot towel.

Kat was amazing!

I like the shop in general but our stylist was rude.

I like being able to schedule online easily. No talking on the phone. No hassle. Show me the open spots and let me choose and then I am good to go.

I came with many examples and clearly stated I like length; and somehow I have the worst and shortest haircut of my life

I have had my hair cut with the manager before and she does a good job. Any other time I have been because I can’t get an appt with her, I haven’t been satisfied with the haircut. I told the guy what I wanted and he didnt do what I asked and made excuses. I also got home and there was hair around my ears and neck where he cut around my ears. Side burns cut uneven and fade not even. The cut was bad and the guy didn’t do what I asked and Made excuses. I’m just not the type to give someone a hard time I just want to leave cause there is no fixing it.

Low the price

Kindness at welcome into their shop even though I was a bit late. Very attentive to listen to my specific needs

It was a good haircut for a good price. I liked my hair stylist

Everyone here is very responsive and when it's busy, I don't feel like I am waiting any longer. I like the hot towel and massage as well. Lots of barber shops don't do that anymore.
I would like it if booking online allowed me to see who is available by time instead of having to pick by person to find out they aren't working that day and try again.

I got a neck shave, it was the worst experience I had and my face felt like it was burning, he pressed the razor too hard on my skin, to the point that I had skin cuts on my neck. Thee were spots where I had blood coming out on my neck and I had to rub ice everywhere.
Never going back to Floyd's, not even for free

Colleen H is a fantastic stylist

8 = good. Not fantastic , but just a haircut.

Very creative

Friendly barber. Did a great job!