Did not have a good experience y’all sent me to a barber and not a natural stylist I have longer hair and a butchered it. it’s uneven, not not even layered.

Friendly staff.

Always a pleasure with collection, she is the shining example of what professional customer service should be.

Kirstin has been cutting my hair for more than 10 years. I would not go to anybody else.

Colleen is awesome. It’s a great cut every time when she’s hilarious and fun too!

Easy to get an appointment. Friendly staff precision cut.

Floyd's is a great place for a haircut. Service is always very good. The hot lather neck shave, shoulder/neck massage, and the hot towel are such great inclusions. Everyone is very friendly and the music is great!!

Thank you so much! Wonderful support with a difficult hair situation. Much appreciated! Cancer sucks.

Good price, great cut, nice people

Floyd's 99-Sunset Valley is conveniently located, floors are clean, check in staff is friendly and Ms. Betty is hip, funny and kind.

You usually have excellent hair stylists

Kristen is awesome and is always friendly.

Beard trim was average in appearance and a bit expensive in cost especially considering I went home and trimmed it with more precision

Krystin is awesome

super friendly and gave me exactly what i wanted

Worst haircut of my life, all capped up, no transition. I gotta go get another haircut to fix this.

My family was on vacation visiting Austin when I decided I needed a shave and haircut.

Good service. Good price. Always.

I always get treated well. Prices are great. Haircut was excellent.

Colleen is awesome! Great hair cuts!

It wasn’t a great experience this time. The barber in the front desk person were apathetic. I’ve worked in customer service for over a decade and even I know that if you want to make people feel like they matter, you say goodbye or tell them to have a nice day when they leave. That didn’t happen with either the barber or the front desk person. I didn’t feel like this was a good experience.

Probably the worst haircut I’ve ever had. Will be going somewhere to get it fixed.

Been coming for years, super convenient & always satisfied

I would highly recommend Floyd's given the recommendation included the stylist

Boyfriend has been coming here for about a year. This visit was my first time and I will def be back.

I've had better service and experience at other locations. This visit felt very lacking luster and I didn't get a hot towel.

Kat was amazing!

I like the shop in general but our stylist was rude.

I like being able to schedule online easily. No talking on the phone. No hassle. Show me the open spots and let me choose and then I am good to go.

I came with many examples and clearly stated I like length; and somehow I have the worst and shortest haircut of my life

I have had my hair cut with the manager before and she does a good job. Any other time I have been because I can’t get an appt with her, I haven’t been satisfied with the haircut. I told the guy what I wanted and he didnt do what I asked and made excuses. I also got home and there was hair around my ears and neck where he cut around my ears. Side burns cut uneven and fade not even. The cut was bad and the guy didn’t do what I asked and Made excuses. I’m just not the type to give someone a hard time I just want to leave cause there is no fixing it.

Low the price

Kindness at welcome into their shop even though I was a bit late. Very attentive to listen to my specific needs

It was a good haircut for a good price. I liked my hair stylist

Everyone here is very responsive and when it's busy, I don't feel like I am waiting any longer. I like the hot towel and massage as well. Lots of barber shops don't do that anymore.
I would like it if booking online allowed me to see who is available by time instead of having to pick by person to find out they aren't working that day and try again.

I got a neck shave, it was the worst experience I had and my face felt like it was burning, he pressed the razor too hard on my skin, to the point that I had skin cuts on my neck. Thee were spots where I had blood coming out on my neck and I had to rub ice everywhere.
Never going back to Floyd's, not even for free

Colleen H is a fantastic stylist

8 = good. Not fantastic , but just a haircut.

Very creative

Friendly barber. Did a great job!

Betty is very kind and a pleasure to talk with. She also has giving me some really good hair cuts. Thank you Mrs.Betty .

Make it easier to book with good stylist. Now you take a chance. 1st time not satisfied....this last time very satusfied with Rudy

I had been having a rough week prior to getting my haircut, I figured it might make me feel better going to get one. The last time I was at a different barbershop I ended up spending 85$ for a buzz cut including tip so I was skeptical to go somewhere different. I’m glad I did, I was introduced to my barber Stevan I believe is how is name is spelled on my card and his demeanor and just the way he presented himself completely changed how I was feeling at the moment. I spent a good amount of time on the chair but I had no issue as I just see it as someone wanting to get the cut just right, I’d expect no less from a barber. He had even asked me if I was okay, I lied saying “I’m good” despite knowing how I’d been feeling as of late because he’s my barber not my therapist. I got a line up which is never something I’ve never gotten but I’d say it’s grown on me a bit. What I wanted to say is that you never know what another person is going through and this experience will have me coming back in the future.

On time and good service

No massage or hot towel
Lately happens quite often
Quick service

The atmosphere along with the stylist Angela made me feel at ease

This last visit might be my lastZ the second time I communicated what I wanted complete with a photo and the barber freestyled. This visit in particular they cut off nearly a year’s growth. I told the barber when we started I wished to continue growing it out and was there mainly to get it “cleaned up”

See answer #2

Shelby did very very very expert!!

Ive been coming for awhile and like the vibe.