I really like my stylist, Matt. I've been going to him for years because he's professional, personable, and really helpful when it comes to figuring out the style I want. He's helpful because he'll use my description to tell me the name of the cut I want, which allows me to ask for it in the future. And, he takes the time to figure out what I actually want.
Wasn't happy with my haircut. I have to do public speaking and my cut really matters.
No waiting with appointments. Professional staff, listen to what styling you want. Get you done and out fast
The stylist didn’t give me the haircut I wanted, he cut it way too short on the sides and then didn’t take anything off the top. The lady at the front desk was also disinterested and kind of just ignored me.
Efficient and skilled
Love the vibe and the people.
Always able to get an apt when I need it. Friendly and clean environment!
Lucy is great
usually, 9 or even 10 stars but....see comments in #2 below
Mauri is outstanding!
I have been going to Floyd's for a little over a year now. The salon is clean, welcoming and inviting. And I have had the same stylist for my hair and and beard trim. She does a marvelous job.
Floyds used to be a consistent good barber shop. Now it feels like a liberal soap box.
I really enjoyed the fact that right when I walked in it felt like a safe space to be me and seeing the LGBTQIA+ pride flag really let me know that it was truly a safe space.
I was satisfied with the haircut I received
Great hair stylist
I wasn’t totally happy with my hair when the stylist was finished.
Wonderful hairdresser, welcoming vibe. Seems like maybe the ones taking appointments weren't fully telling the hairdresser what all was intended to be booked? But was only charged for services rendered, rather than the expected price when more things had been booked. Overall will be back regularly.
The people there are really nice and I like the way they cut my hair.
Unfortunately the last few times we have been we have had to come back and fix. Yesterday we ended up needing go back as there was several hairs behind the ears that were long however we decided that we are going to another barber . Haircuts there are not consistent and should have to go back 3 x in a row. They should be checking thoroughly.
Seemed like everyone didn’t really want to be there. Been coming here for a while, and it’s definitely gone downhill a bit.
LOVE LUCY, SHE IS THE BEST
Exceptional accommodation for someone that isn't familiar with terminology for haircuts, only needed to give vague ideas and was exactly what I was looking for
Tess was fantastic! Took her time and gave great care!
Went in as a walk in. Was attended quickly.
Viri is the GOAT!
I have always had great service. My haircuts always look professionally done
very friendly barber
It’s easy to get an appointment. Location is near my home.
My teen and older son both get great cuts every time! Precise lines and cuts!
The cost wasn’t clear, the cut didn’t follow what was asked, we had to come home and fix the cut. It was pretty disappointing.
Floyd's has gone way downhill. I used to go to a real Mexican barber shop in Santa Ana that was awesome because the barbers were real barbers -- extremely skilled -- and it was a real old fashioned barber shop experience. I started going to Floyd's when it opened here because it was almost as good but a nicer environment and close to my house. Nowadays, the environment is just as good as ever, but Floyd's no longer has what I would call real barbers with good skills. It's more like Supercuts in a more fun venue. When I came in for a haircut two months ago, the stylist (she wasn't good enough to call a barber) used an electric razor on my neck, which was a first at Floyds, and then she put on shaving cream and used the BACK of the straight razor to wipe off the shaving cream for that "real straight razor" experience. WTF? (I have always used a straight razor to shave my face daily, and I haven't owned any other type of razor in 30 years, so I can definitely tell the difference between the front and back of a straight razor.) You can't hire people who know how to use a straight razor so they just pretend? And then the most recent cut was by a guy who was extremely nice and pleasant but who missed a bunch of stuff that my wife (who does even not cut hair) had to clean up when I got home -- some really long curls of hair that didn't get cut at all. Neither of these stylists offered the post-cut massage. As soon as I got home, I told my wife I'm not going back to Floyd's and that it's time to start going back to the Mexican barber in Santa Ana.
Shane gave me the best cut I've had in a long while
Great service and atmosphere
While everyone is nice and the vibe is what we are going for, we don’t feel like what we ask for is what we receive. My daughter is also Deaf she was given a stylist that wears a mask, making it hard for my daughter to communicate with the stylist, as she can’t see lips moving.
Relaxing and attention to detail.
Matt always goes above and beyond, he's a great person. Floyd's should be honored to have him as an employee!!!
Ty Floyd's
Viri did an amazing job
Easy to schedule, convenient, great stylist
Floyd’s customer service is top notch and they’re always friendly and accomidating.
Superb service. Friendly atmosphere!
Really relaxed and pleasant atmosphere, no wait, and friendly staff.
Stylists are hit or miss, and I would recommend bringing a picture of your desired hairstyle because they rarely get it right from verbal description. You need to do a lot of work to make sure your $60 isn't garbage.
Very personalable
I would recommend this Barber shop. The Tustin location has a lot of great barbers/stylists and I have always been happy with anyone who’s cut my hair. Especially when Shane is avalible, he is very talented and I love his advice/ recomendations for my hair. Shane is always very friendly and has great tips on how to style my hair differently. He always offers a shampoo and head/shoulder massage but I’m usually short on time and kindly decline but he always makes me feel comfortable.
Little better online scheduling
Excellent cut my stylist VAL did an exceptional job I walked in like Grissly Adams and walked out like Tom Cruz
THANKS
It was my first time in this location and only had to go here because my usual barber is out of town. I’m. It satisfied with the result so would likely not recommend this place based on my experience. I understand my experience was only with one stylist so I can’t say anything for other barbers and stylists.
Amazing atmosphere and friendly staff that made the experience more fun. I would recommend this place to anyone who wants a good haircut for fair price.
Friendly staff and easy to book an online appointment.
Justine was great and front counter very welcoming