The whole process of renting a tux online was easy and affordable. I was doubtful at first, but the measurements were spot on and my tux fit like a glove!
Horrible experience. My order was shipped late and when I called to inquire I was told to “call FedEx”
Product came much later than expected and was not fitting, almost unable to wear my garment to my event because of the poor experience
The timeline for return sucks. Who’s going to return the suit or tux the day after the event. Not only that they mismeasure and you don’t get your suit for another 2 days but it’s still due the day after the event. When you ask for an extension the manager said it’s $10 a day you’re late to return. The reason because the next person isn’t going to get the suit…how does that make a sense??!
Great friendly, caring, employees.
Excellent service! On time, Good fit. Friendly!
We had an excellent sales representative, Stephen, who handled everything easily efficiently and professionally.
We appreciated him helping
Dennis and Sara were the absolute best! They made the friar experience perfect, would recommend anyone to the Lakewood location
Staff was very friendly, helpful and exact with their measurements to make sure I looked my best!
A "shout out" to Vina Powers who works the Las Vegas store. With her help I was the best dressed man at my event.
Thank you Vina!
They were very fast and sending a different style and size that was needed.
Perfect fit!
Friendly and welcoming customer service
Quick, friendly service at a
Very friendly and caring staff.
When I got sized the suit jacket I put on there fit me perfectly. When I went to pick it up, it felt too large. After mentioning this to the staff, they were unable to explain why this had happened, and I was forced to take it and make the alterations myself. I was disappointed, as I had a really good experience the first time I went in but the pick-up experience was not a good one.
Service was excellent
The in store experience went very smoothly and quickly.
The fitting was perfect, and the suit (Michael Kors) was on time and perfect! Great job,
Costs are too high for rentals. Return time frame is too aggressive post wedding when most people are decompressing and recovering. Not clear enough which items we bought vs rented (had to call in to confirm). Some guys returned their shoes some kept them
The staff at the La Mesa store were very professional and knowledgeable about outfitting me with my suit. Kudos all around!!
Outstanding service
The reliability and ease of ordering was great. All items were delivered on time and in great condition. The only things I noticed were that the shoes had no grip at all and people were slipping.
Other than that, I think the process of getting different size of something after trying on can be a bit confusing. Possibly a form to fill out would be helpful!
Would absolutely recommend!
Great service start to finish
Expensive, but good service
First time ordering a tux like this. Was super simple and convenient. Had to order a larger size but customer service was excellent and delivered on time. Thank you for making this process so easy at such a busy time