Service was amazing. Everyone was so helpful.
We went for the tux fitting on a Saturday close to when the store opened. There were only two people working. We waited for 45 minutes before being helped. We had another appointment elsewhere, so we almost had to leave before being helped. I had tried to make an appointment, but you do not do appointments for prom. I think a sales associate could have helped someone else while a man was trying on clothes to help speed up the process when the store is that busy and/or get more people to work there on a Saturday in May.
Even though the pants were supposed to be the right fit, they were too tight. Unfortunately, we didn't have enough time to go back to the store to get another pair because my son was on his way to prom.
Great service very friendly staff
The short return window was small, difficult to accommodate with travel from event. I thought the process itself was fairly simple though
Excellent service
It was pretty easy to send my measurements and pick up tux. Nothing to it
Gabe and his staff were fantastic. He clearly leads by example and his high level of customer service, professionalism, and kindness are as good as it gets. The suit I rented was high quality, looked great, and fit very well. Overall a tremendous experience. Friar Tux will be my one and only choice going forward.
The staff was very helpful. I would definitely recommend.
Every member of the team I had an interaction with, they were super friendly and very professional.
Everybody was so nice polite courtesy answer a question. I have a professional devil and I will recommend anybody to you guys.
Each person (Alex/Michelle) at my store was very professional and helpful. Returning my tux was very easy. My tux was perfect and looked great!
Tux was shipped to home and easy process to also return tux rental back via shipping
Very friendly and Tux are always nice
The staff was helpful, knowledgeable, and listened well.
Simple and easy and even when I needed to swap out the pants for a different size everything was handled quick and efficiently
The service was great and friendly experience. The only problem I encountered was that the sleeves to suit jacked were short so that the shirt sleeves extended too much
Not only does friar tux have an amazing collection and variety of suits and tuxedos but they have an amazing staff that are friendly and helpful in more ways than one. Always feel welcomed when going to Friar Tux
Had to come back 2 more times via Uber as wrong pant size , wrong pant length was provided as final fitting pickup - thank goodness tried on before leaving - staff very good and accommodating to correct problems - definitely loved the final tux - but was disappointed had to come back twice and incur extra transportation costs to finally get it right -
Unfortunately , never offered a discount or partial refund for mess ups ? - Thx
After having done the fitting procedure, my two sons and I returned to pickup our tuxedos on the assigned day. I had a coat that was too tight, one of my sons had pants that were at least 3 inches to short and my other son had a shirt that had two different length sleeves. We were told that we would be able pick up our correct tuxedos in a couple days. We were also told that if they were not available when we arrived, we could drive to the nearest Friar Tux store to get what we needed.
This service was not what we expected. For the prices you charge for a tuxedo RENTAL this service is unacceptable.
Excellent service
How the Suit was designed and how the establishment was well mannered but also the amazing employees and how kind they were able to help out what Suit I needed including the size and that they offer such great services to there customers I recommend this place 100/10 awesome place to get suits.
Great service
Absolutely easy to use and very efficient in getting an adjustment made.
The staff was so helpful, kind and professional
Check what you send out before sending. You sent a 2xl shirt and a jacket that was a 42 that wouldn’t fit. On the second try we got clothes that fit. Thank you