They listen well impressive fast services clean professional polite

The costumer service was exceptionally good

I'm not in the area anymore, so it's highly unlikely I'd ever have the opportunity to recommend your store.

Simple, easy, great suit. Will definitely use again.

I came in to pick up my suit. I checked in at the iPad as instructed. I then sat there for 20 minutes without being greeted or helped. Eventually, my wife had to get up and ask someone to help us. I was not able to try on my tux as planned and had to go home to try on instead (ended up having items that fit incorrectly).

Fit was great! Easy return.

The process of ordering and returning the tuxedos was simple and convenient. When I needed to talk with a representative to order for a youth size, the customer service was fantastic. The representative was straightforward, patient, and very helpful.

My husband and I recently rented tuxedos for a special event. The associate who assisted us during the fitting was courteous and professional, and based on that experience, we felt confident that our tuxedos would be correctly sized at pickup. Unfortunately, that was not the case.

Because we were pressed for time when picking up our order, we were unable to try on the items in-store. On the day of the event, we discovered multiple issues that significantly impacted our experience.

For my order (38-112171), the vest was far too large, and the shirt was the wrong size entirely. The collar would not button, making it impossible to wear the shirt, vest, or bow tie. It was embarrassing to attend a black‑tie event without a bow tie due to these sizing errors.

For my husband’s order (38-112173), the vest was too small and could not be buttoned, and the pants were also too small, leaving him unable to wear them. He was forced to wear mismatched items as a result.

We were extremely disappointed with how these issues affected our very special event. After a professional fitting and clear expectations, the outcome fell far below what we anticipated.

I was unable to alter my order in the slightest way including something as simple as socks without having to get the Groom to either go down to a location or call in and give permission. This wouldn't have been so bad if it happened one time but every time we made one change to the order that was supposed to be for one individual, it was applied to all groomsmen and took another call from the Groom to fix it. I had to call in 3 separate times to alter the order and the Groom had to call or visit a location more than that. After placing my order with the Groom on the phone with me, my order was then held for several weeks because of a $20 difference between buying and renting a shirt. I was not informed of this difference through any means until 2 weeks before the wedding I was contacted and told that my order was on hold and that the shirt I was buying specifically for the wedding was not in stock so I would be sent a rental and receive the one I bought after the wedding. I called and explained the whole situation and was refunded for the shirt so that situation was remedied but the whole process was confusing and cumbersome and placed unnecessary strain on the Bride and Groom which makes me unlikely to recommend Friar Tux to a friend in the future.

Measured for tux at Torrance store , received wrong size pants, vest and shirt. Went to Temecula store for remeasurement. Wrong size shirt and pants received. Had to go to Anaheim Warehouse to get correct size fit for shirt and pants.

I didn’t want the shoes but you forced me to order anyway.

The associate was very helpful and professional in helping me with a comfortable fit.

Suit was well made and reasonably priced. Customer service was awesome also.

Friar tux was awesome for my wedding. They had a wide selection of styles, were super helpful in the selection process and answered any questions I had with a quick phone call. One of my groomsmen decided to go with them for his wedding after renting from friar tux for my wedding!

Perfect Fit! Great quality! Received early!

Joson is the best!

Most convenient Tux rental I’ve ever gotten. Right to my door to wear, and right into a pre-labeled bag to return. On top of that the quality was well above what I expected, better than the in person rental I’ve gotten before.

Very friendly service and the suit looked fantastic and fit well!

They made quite a few mistakes on this order. They first told me I didn’t need a tie and a vest and then they told me I didn’t need a tie and a vest and I was already out of town so my son had to go down and pick it up for me.

Pleasant and efficient customer service

Order was the wrong color for bow ties and claiming that it was OUR choice and OUR Fault. Then in another incident, they caught their own mistake. Lastly, a separate order was Canceled and we happen to find out because we called for an update on the delivery status. Once again, causing delay and mistakes.

Easy peasy. Excellent customer service.

Thank you for your great service and your attention

Just too pricy for my liking

Staf was very nice and helpful on what we needed and also very friendly