Staff was excellent to get the tux correct and on time.

Extremadamente buena atención y asesoría por parte de sus empleados asi como la respuesta inmediata a mi solicitud de reemplazo al recibir si saco con un daño así como la camisa,

User friendly ordering! Great communication! Great quality! Easy returns!

Outstanding customer service that makes you feel fantastic. The order was processed fast as well. Great people Great product.

Excellent service

Friar Tux had my tux order for my wedding (I am the groom) for over 4 months. 2 weeks before the wedding they told me they were out of stock on my vest so they sent me a size larger which fit me like a blimp. They told me to take it to a tailor and they would reimburse me. The cost for a tailor to rush the fix for my wedding day was $130 and all FT gave me back was $60. So their screw up COST ME $70 to fix. This is absolutely absurd for a suit company to put on the groom of the wedding. They had one job and completely failed. Not only am I never using them again but my wife has told her dress store (who recommended them to us) to stop recommending them. Completely unacceptable service and resolution.

Joson was incredibly helpful in the Arcadia store with our group order and helped make the selection and ordering process simple and enjoyable. The shipping was convenient. The suits looked great!!

The customer service was amazing! Everyone was patient and even when the store would get busy, they were attentive and helpful. Great job!

Friendly staff

I like that as soon as we entered they helped us get my son's prom tuxedo within 5 mins I was on and out. Speedy service very friendly staff.

Chris was excellent with helping to pick a style, take measurements, and then pick up the tux. We were so impressed with him and will be back due to his customer service and professionalism.

It was a bit pricey for just being a rental.

Jayden provided excellent service to make my son look sharp for his Prom! Very grateful for his help! Thank you!

Customer service was excellent she was very helpful

Whole process was very easy

On time, and very accurate fitting! Thank you!

Diamond Diaz was very helpful and nice when helping choose a suit

It seems like pickup days (Friday/Saturday) are less staffed than drop off days. Kyle was great at managing several clients but I opted not to try on during pickup because of the wait. When I was getting ready on the day of the event I noticed that in inside seam on one of the legs had an inch opening. I tried calling the store to try to get it fixed but it was already closed. Needless to say, I was self conscious about the opening getting bigger during the event or people noticing the opening. Perhaps better quality control is needed. Kyle was very professional and apologetic.

Great service. Nice suit.

I've had my 2 daughters weddings in less 1 year. And both times went to rent a tuxedo for one and a suit for the other. Had great help and suggestions when I went there.

Quick, friendly staff.

The fitting went really well. The one thing that did not go well was the pickup. Maybe having people scheduled to pickup would be better because it did take almost 2 hours to grab my son suit. Other than that things went well.

Size too small the first time. Didn’t receive a belt,had to borrow one from a friend. Just really brutal

See email that was sent to corporate regarding the experience

I wish you would ship to Alaska. We had to send it to a relative in lower 48 and they shipped it to Alaska.