Service was amazing. Everyone was so helpful.

We went for the tux fitting on a Saturday close to when the store opened. There were only two people working. We waited for 45 minutes before being helped. We had another appointment elsewhere, so we almost had to leave before being helped. I had tried to make an appointment, but you do not do appointments for prom. I think a sales associate could have helped someone else while a man was trying on clothes to help speed up the process when the store is that busy and/or get more people to work there on a Saturday in May.

Even though the pants were supposed to be the right fit, they were too tight. Unfortunately, we didn't have enough time to go back to the store to get another pair because my son was on his way to prom.

Great service very friendly staff

The short return window was small, difficult to accommodate with travel from event. I thought the process itself was fairly simple though

Excellent service

It was pretty easy to send my measurements and pick up tux. Nothing to it

Gabe and his staff were fantastic. He clearly leads by example and his high level of customer service, professionalism, and kindness are as good as it gets. The suit I rented was high quality, looked great, and fit very well. Overall a tremendous experience. Friar Tux will be my one and only choice going forward.

The staff was very helpful. I would definitely recommend.

Every member of the team I had an interaction with, they were super friendly and very professional.

Everybody was so nice polite courtesy answer a question. I have a professional devil and I will recommend anybody to you guys.

Each person (Alex/Michelle) at my store was very professional and helpful. Returning my tux was very easy. My tux was perfect and looked great!

Tux was shipped to home and easy process to also return tux rental back via shipping

Very friendly and Tux are always nice

The staff was helpful, knowledgeable, and listened well.

Simple and easy and even when I needed to swap out the pants for a different size everything was handled quick and efficiently

The service was great and friendly experience. The only problem I encountered was that the sleeves to suit jacked were short so that the shirt sleeves extended too much

Not only does friar tux have an amazing collection and variety of suits and tuxedos but they have an amazing staff that are friendly and helpful in more ways than one. Always feel welcomed when going to Friar Tux

Had to come back 2 more times via Uber as wrong pant size , wrong pant length was provided as final fitting pickup - thank goodness tried on before leaving - staff very good and accommodating to correct problems - definitely loved the final tux - but was disappointed had to come back twice and incur extra transportation costs to finally get it right -
Unfortunately , never offered a discount or partial refund for mess ups ? - Thx

After having done the fitting procedure, my two sons and I returned to pickup our tuxedos on the assigned day. I had a coat that was too tight, one of my sons had pants that were at least 3 inches to short and my other son had a shirt that had two different length sleeves. We were told that we would be able pick up our correct tuxedos in a couple days. We were also told that if they were not available when we arrived, we could drive to the nearest Friar Tux store to get what we needed.
This service was not what we expected. For the prices you charge for a tuxedo RENTAL this service is unacceptable.

Excellent service

How the Suit was designed and how the establishment was well mannered but also the amazing employees and how kind they were able to help out what Suit I needed including the size and that they offer such great services to there customers I recommend this place 100/10 awesome place to get suits.

Great service

Absolutely easy to use and very efficient in getting an adjustment made.

The staff was so helpful, kind and professional

Check what you send out before sending. You sent a 2xl shirt and a jacket that was a 42 that wouldn’t fit. On the second try we got clothes that fit. Thank you

Hidden prices for all items, price for full suit should include everything

The guest service provider was patient and helpful.

People were extremely helpful and had lots of great ideas to mix and match. Used it twice for prom and will use them again!

The lady’s were very helpful to help me find what I was looking for

I would have had to drive 45 miles three times to a tux rental company, but this way I could do it all from hom.

Great customer service especially from the assistant manager

The whole process was smooth and stress free. We had my tux and my son’s shipped to our house. Mine did not fit so we called and updated measurements, sent back my tux and picked it up at the store in Las Vegas the day before the wedding. Everyone at the store was super friendly and helpful, they even taught my son how to tie his tie. This was our first time ordering the experience overall was very smooth. The only thing I think was an issue was the check out process. We had to do 2 different transactions which is where the sizing got a little confusing but other than that I don’t have any complaints. Great experience overall!

Great customer service and fitting knowledge. The atmosphere was entertaining and fun. Everything fit perfectly.

The tux arrived on time. Items that didn't fit were replaced quickly. No hassle returns.

Kyle who assisted me that day was excellent, super attentive, friendly, and handled my whole process of renting a suit flawless, I will be back and I definitely recommend this location as well

Very accommodating and pleasant

Every communication we had was great. Stephanie even helped us out by sending us a list of photographers, she followed up as the date got closer. Good clothing, no one’s pants ripped lol

I never have worn a tux before and the one I was fitted for fit just right I looked incredible I would recommend Friar Tux they treat you well.

Was under the impression temporary alterations were allowed and would be reimbursed up to $15, but when I reached out I was given conflicting information on if this was allowed. Ended up having to pay to get pants altered with no reimbursement.

Good price and fit well

It was nice to have the tux for a week before my event. I work four days a week and it is tough to get to a business that late in the evening to pick up a tuxedo before your event.

I live out of state

The staff at Friar Tux in Temecula are very nice and courteous. Very helpful, polite and the service is great.

Quality and fit of suit

Fast easy jo complaints!!!

Came in on time with no issues in return. The fit of the suit jacket was not comfortable. It made me hunch forward to fit well/straight.

I really enjoyed how quick and easy the whole process was. I felt well taken care of and I felt like the staff prioritized me the moment I walked into the store.

We were will received the young lady that work with us had just started working there . She had Excellent Customer Service Skills. She measured my son his red velvet tuxedo fit Perfect. You are the # 1 Tuxedo Store For Sure! Thank You! ✌️

They were able to have a fited tuxedo the day it was perfect

Quality service with phenomenal staff.