I had a great experience and the representative who helped me was extremely knowledgeable and personable.
Keep up the good work in dressing us young men.
Poor customer service when picking up the suit. Rep was not that interested. I was changing to see if the suit fits and make adjustments to the pants, the rep was basically helping another group while I was just standing there. That group already has a rep helping them. It's fine to give opinions in passing but making me wait there was unprofessional. Finally my rep came back and did the adjustments. Quality of the stitching was not good. When I was done, rep was already helping someone else on the counter. I was not going to wait for him finish with that customer so I started packing my own stuff so I don't have to waste more time. Another rep saw me packing and she immediately came to help me pack up and confirmed everything was good and paid for.
Poor stiching when hemming the pants. Despite purchasing the suit the stitching looks like a rental quality. It's not a nice tight finish. I will need to spend extra money outside to fix it correctly.
I would not recommend Friar Tux to anyone
Easy to get fitted. Suits delivered on time. Fast turn around for alterations. Groomsmen were easily able to obtain suits.
Good customer service and helpful assist for my situation.
Marco was very professional and made me feel comfortable trying on a new tux that I was not familiar with at all. The tux fit very well and it looked sharp at the event. Thank you.
The process was so fast and easy and listened to everything we wanted. Thank you so much Aydan looked great for his 1st homecoming
Great and easy experience would definitely recommend
Quick turnaround time and even when I needed an adjustment for some pants, they were quick to respond and fix the issue.
My overall experience renting a tax from fire tax was awesome
The salespeople were wonderful.
Service, friendliness
Very professional, and I like that. Customer service important.
Very efficient and helpful when placing order and pick up.
The fit was perfect and I got a whole bunch of compliments on the tux great good
Staff were very professional and helpful with fitting and confirming at pick up all was corret.
Everything fit perfect the customer service was amazing I would definitely recommend it to a friend.
You don’t carry a lot of colors for ties. I don’t like bow ties and this is the 2nd time I have had to purchase a tie outside of being able to rent it with the suit. So more tie selection would be good.
it was great service all around. The people were so friendly, and it has a great selection of suits and Tuxes
My suit came out great and the service was quick and seamless.
It was hassle free and pretty quick.
The folks in-store were super helpful to someone who basically has no idea what they're doing!
My rental was fine. The return was horrible. Nowhere in your terms and conditions stated water spilt would be damages.. i would have never ordered from here for my 8 year old son if I knew that. Your disclosures are horrendous.
quick and easy
everthing! the people! EOHSJ
It was ok. I don’t have many other rental suit experiences so maybe this is par for the course. Multiple people in the wedding party had wardrobe issues (arrived with broken buttons, ill fitting etc). Everyone with the shoes complained about their feet hurting.
The experience itself was easy and people were friendly but the suits themselves just felt of lower quality.
Customer service was phenomenal. Maya helped get me sorted and reassessed my measurements to make sure my tux fit as well as it could
Excellent service, Excellent staff and Excellent selections.
First of all the guy that helped us wasn’t very helpful. My son is special needs and can’t really decide for himself so I was helping him decide and the guy tells me let him decide . I didn’t say anything to him but that’s literally none of his business. When we got the tux his white shirt did not fit my son from his neck to wear the tie or bow tie the sleeves were short on his arms . I picked it up Friday so when I went to put it on him all this happened.
I needed a
Helpful store staff, no waiting
The staff was very attentive and patient, even when it took me multiple orders and try-ons to determine the size I wanted to go with.
I likely won't recommend it as all my friends are married! But I didn't want to give you a less than perfect score. Reasonable prices and quick responses! Great experience
Fast, easy and friendly
The customer service
It’s was such an easy process to use and the suits fit really well!
Answer the phone in the store when it rings. I had a issue with my coat which was the wrong size, I first tried calling the store but no one ever answered.
The process was very easy, from ordering the suit to return, including making some sizing adjustments. The suit fit perfectly. Even a slight issue on my end with return was rectified easily. Will 100% recommend moving forward.
I bought a suit, and mentioned that the coat sleeves were a bit long and thought the dress shirt sleeves should be seen below the suit coat sleeves. The sales rep said no it looked just right. Now after my wedding I’m reading your stylist book and all the sleeves are like I said. Will go back to get sleeves fixed.just sad the sleeves were so long and should have been fixed right from the start.
Tuxedos were great quality. Great customer service. I will recommend to others looking for wedding / event needs. Thank you for making my wedding day special
Very nice and easy to communicate with customer service.
Everything was great, service was top tier and we all looked good for Keith's wedding. 10/10 would recommend.
Prompt - tux fit - great appearance- great customer service
Was very convienient Fit was perfcet.
Garment quality, staff assistance, reasonable price.
Service was phenomenal. No issues with my order and tuxedo fit perfectly.
Too expsenive compared to competitors. Quality of the items come no where close to making up for the price. I had to rent for another wedding last year from mens warehouse. Rental was $100 cheaper, quality was the same, and pick up/return process was just as simple.
Lower prices for rented suits
I liked the service. Tux was delivered to my door and the return was even easier
The whole experience is smooth, easy, and professional.