The service was great 👍
Joson made the experience as best and smooth as possible. As the groom, I’ve got enough stuff going on and didn’t want to deal with this. But Joson made the selection process easy, quick and ensured I looked sharp. He also took excellent care of my groomsman. Joson made this experience a 10/10z
The employee that helped us went above and beyond. He was very kind and helpful.
The service provided by Tiffany and Selena was excellent. I needed a suit for the next day, the shop had what I needed and I was able to leave the shop a very satisfied customer.
I loved the whole experience.
Great customer service
Joson is the best!
The staff was very knowledgeable, they made the process easy, and helped us make the event super special. I don’t need to rent a suit every week, but I know where to go when I do need something.
My sales person Zander was very helpful and patient, it was a great experience overall.
Tiffany at Arcadia provided excellent service and offered various options. Her genouine attentiveness and professionalism made all the difference!
My only added note is that a little more time allowance for returns would be great, rather than the standard day after the event.
Thank you
Great customer service and great experience
Very profecional wry kind personal you have everything for any event
I loved the customer service. Everyone I had a chance to interact with were nice and really helpful.
Great service and very professional
Joson was the best when taking care of us. He made my husband feel comfortable, and handsome in his suit. He took care of our wedding group with the best communication and patience. I would recommend Friar Tux to all.
We took our toddler to be measured for his suit in early April at the Arcadia location and two weeks before the June wedding, in late May, his suit was inconveniently not available in his size. We were told we only needed to go back to be remeasured and the rest will taken care of, this is now a week before the wedding.
We went and they gave us a whole size bigger suit but they wanted to charge an extra $150 on top of his suit price for alterations. A cost that was not told to us once over the phone nor in any emails due to their mistake of not having his size available.
They also wanted us to drive to their alterations location, to try the suit on and be measured again! because they don’t do that type of alterations in house.
We left the bigger size suit and went to the West Covina location to try the size smaller suit in hopes to make it work.
We ended up going with the size smaller suit and hemmed the pants just a bit for a better fit. We were told to go back next day for pick up on Tuesday, now 4 days before the wedding.
We went to pick up the suit and the collar on the white button down was dirty, it was not like this the day before. I noticed as I was leaving the store and told the associate that there was an issue and I was told that they don’t have that size button down in their store and it will take 2 days for it to arrive, meaning Thursday, two days before the wedding!
I did not go back for the replacement button down. I was so over the back and forth and having to return to the store again, to fix an issue that friars was responsible for, again.
We will not be returning for any suit needs for the foreseeable future.
Not only does friar tux have an amazing collection and variety of suits and tuxedos but they have an amazing staff that are friendly and helpful in more ways than one. Always feel welcomed when going to Friar Tux
Great staff and good prices
The entire process end-to-end was very smooth and easy. Thanks to everyone in-store at the Arcadia, Glendale and Torrance locations!
Great Service and selection
Friendly and professional
Very friendly associate. Extremely helpful. Very happy with quick turnaround time
Your staff is amazingly courteous. Wait time on one visit was a little bit long but there were a few people in the store.
Thank you
The hard working men are very helpful and accommodating . They were all very attentive and very pleasant to clients. They have a wide selections of suits and tux to choose from . The prices are very reasonable. I highly recommend this business.
The person who helped us was extremely nice and helpful. Great experience.