The entire process end-to-end was very smooth and easy. Thanks to everyone in-store at the Arcadia, Glendale and Torrance locations!

Great Service and selection

Friendly and professional

Very friendly associate. Extremely helpful. Very happy with quick turnaround time

Your staff is amazingly courteous. Wait time on one visit was a little bit long but there were a few people in the store.

Thank you

The hard working men are very helpful and accommodating . They were all very attentive and very pleasant to clients. They have a wide selections of suits and tux to choose from . The prices are very reasonable. I highly recommend this business.

The person who helped us was extremely nice and helpful. Great experience.

Our wedding on May 9th was unforgettable. I came into the store expecting to find a wedding suit for myself, my groomsmen and my father-in-law and his brothers. What I didn’t expect was one of the best customer service experiences I’ve had in a very long time and everyone else has said the same.

Joson made the entire process feel easy from the moment we walked in. No pressure, no fake sales pitch — just genuine professionalism, patience, and attention to detail. During a stressful time with wedding planning, that really stood out.

What impressed me most was the way he handled both customers and his team. He stayed calm, organized, and focused no matter how busy things got. He treated everyone with respect, paid attention to the small details, and made people feel comfortable immediately. You could tell the staff trusted and respected him too.

At a certain point, I stopped thinking of him as “just a store manager.” He carries himself like someone ready for much bigger leadership roles. The way he communicates, solves problems, and takes ownership of the customer experience is something you usually see from high-level executives, not retail managers.

Every single suit came out great, but honestly, the service is what I’ll remember most. He made an important moment in my life feel important to him too, and that level of care is rare these days.

To the owners of the company: this is the kind of person you invest in, promote, and keep long term. People like this build strong teams, loyal customers, and great businesses.

Absolutely outstanding experience.

Your
Montclair location was amazing I would refer people to that location Loralee and Tyrone were nice and helpful. However I our Arcadia location was horrible. The staff that worked didnt measure my husband correctly or ask how he felt with the fit. Our ring bearer had to go in tp get new items his measurements were off. Overall.that staff in arcadia waa ride and made them feel like a burden.

Our rep was amazing ! He made it extra special moment when renting prom suit

I loved how accommodating they were and patient as I was being a litt

Tiffany was very attentive and professional during the process of renting the tuxedos for our son's wedding event. Every thing went smoothly as it did 32 years ago when we used Friar Tux for our wedding.

We went for a shirt, we were seen quickly. Fortunately, there was a shirt in my size, and we didn't have to wait or come back.

Joson was incredibly helpful in the Arcadia store with our group order and helped make the selection and ordering process simple and enjoyable. The shipping was convenient. The suits looked great!!

Very helpful and friendly staff!

Tiffany was awesome on my initial measurements. She took so much time to get it right for me, I loved the whole experience. When it was time to try everything on, it was great. Jo Son took care of me, made sure everything looked sharp (I trust him because he was dressed to the 9s...) and it was one of the most customer service oriented experiences I've ever had. Honestly, better than Nordstrom. I think y'all are legendary, and I will not ever hesitate to recommend.

Friendly enviroment

Great friendly customer.
Service

I know where youre located; youre close & i dont lnow whonyour competitors are and Id rather take a beating than deal with hunting a tux down when i need one so I go to you

Tiffany was very capable and a pleasure to work with her. She did a great job!!!

Rental pricing to be lower.

I am truly grateful for Joson and staff at Friar Tux Arcadia. I called last Tuesday afternoon to get a suit for my son's orchestra concert on Thursday evening. Joson told us to go in and he would take care of us. He did everything from start to finish and was so gracious. We picked up my son's suit Wednesday evening and it was perfect. He saved the day for us. We appreciate all your hard work and we will be back for other engagements.

Professional and excellent customer service

Suit did not fit after first fitting… that’s ok. I then had to reorder and wait a little longer for my suit. measurements were good in the end, but i had requested straight fit pants and ended up with tapered. not my favorite

Michael and Laura offered us wonderful customer service and were very professional with lots of experience.

One of the best customer experiences I've had, Joson was such a gracious and helpful person to me that day. I could not have asked for better service and kindness, if I or anyone ever needs a suit I am definitely coming/telling them to go to Friar Tux of Arcadia.

The tuxedo was delivered to my house. At first I thought what an amazing idea, I took the tux out immediately to try on and noticed it was very badly wrinkled. I hung it and called the next day. The employee told me to hang it while I shower and if that doesn’t work I should just steam it myself. I don’t have a steamed and the shower did not works. I told them… I should have to do it myself big I’m renting a tux for $250 it should be Preston’s. I had to pay to get my dry cleaner to press it before the awards ceremony I was going to.

Incredible service. She was so kind and patient with my elderly father. Very impressive! Everything arrived in good shape and was altered and hemmed to the right measurements. Thank you!

The entire process of renting a tux for my young son was flawless. Every one at this location was friendly, and kind. Anthoy helped us with the fitting and returning of the tux. Excellent customer service!!!!!!

I was impressed. Very professional people to help you. Very pleasant experience.

I loved the fact that the people have real customer service skills. They made my wife & I feel like we both were important and our experience mattered.

The service was amazing. The tuxedo was exactly what I wanted.

Everyone was so helpful and nice. From getting fitted by Loralee, to Joson helping with the final fitting, the rest of the staff helping with getting my groomsmen from abroad sorted, I am so grateful for the team at Friar Tux. I will absolutely use Friar Tux for my next event.

-James Adelhelm

Excellent customer service. High-quality product. Timely. Very satisfying experience.

It was easy getting the right fit at the shop , receive the tux in the mail, and being able to pack everything up in the provided bag, and then simply drop it off at UPS.

We were immediately helped by tiffany in the Arcadia branch. No, we didn’t have an appt, jst checked in with their QR code.tiffany was so polite. She knew her inventory and was able to recommend pieces that were in our description. We went with the white tux. The process was simple. All the important dates were high lighted and we got to try on the tux after she took our measurements. Everything was so easy and looking forward to rent here again!

Great service

you guys provided cufflinks and button replacements for the shirts that broke while putting them on. they’re very cheap and i would prefer if they didn’t break so easily.

Everything all professional and friendly services

Quality clothing with short turnaround time and knowledge helpful people

not sure

Great service was satisfied

It was great! I worked with Tiffany and she helped me get the right fit and was very patient with me. I appreciated the help and the suit looks great.

The workers were really fast and nice. They made sure everything was comfortable and gave me a lot of advice on what looks/feels best.

Great fit and awesome customer service!

customer service was fantastic

Thorough and attentive care and customer service, and the easy process after first fitting.

It was extremely seamless! The process from start to finish was a breeze. Everyone was very kind and my husband and his groomsmen were very happy as well.

customer service was top notch!. not pushy or forced.

Staff is amazing very friendly and helpful