Customer service was great they deserve a 10 but the suit pants were 4 inches to long, the jacket didn’t fit so I got a bigger size and the sleeves came out short. Just having the sleeves down my shirt sleeves were showing about an inch. I wasn’t impressed with you guys.
Easiest rental ever! Sent them my measurements. Friar Tux sent me the suit and shoes two weeks before the wedding. All I needed was to adjust my dress shirt, I have an 18” neck! Picked up the right fitting shirt the day before the wedding. All was perfect! Bagged everything and returned it the next day. No problem!!! Great experience Friar Tux!!
Everything looked beautiful and all the staff we interacted with were very friendly and helpful. :)
Customer service was great! I can’t remember the name of young man that helped me unfortunately but he was very helpful and made this experience flawless! His attention to detail was top notch!
Not sure if you guys do any recognition but he deserves it 100% The sizing and everything was on point 👍🏼
Thank you!
Monica and Diamond were amazing through the whole process. When I was assisted by them it was a great experience. Can’t say the same about the other lady that was there. The two times she helped us out it felt like we were bothering her. However, Monica and Diamond’s help more than made up for it. I look forward to going back to them for my future rentals.
Monica Meza in Bakersfield was so nice and helpful.
Excellent customer service by Diamond.
I well be using you again. Thank you
Great service, friendly, knowledgable
Sebastian was extremely helpful. I'm greatful for all his professional help. He made the hardest part of my wedding easy. Thanks Seebass
First jacket I received was too broad. The person who recommended we shorten the arms. The next jacket showed up with arms that were too short. So I had to pay for another jacket, which showed up in the wrong color. The store couldn’t be reached to overnight the correct jacket, and I had to scramble for a shipping address near the wedding. The shoes were awful cheap, slick soled, and uncomfortable… they look like they came off a corpse at a funeral.
We had a good first visit and we were really confident at choosing you guys for our wedding party but then after the first visit, everytime we returned a piece of our order was wrong or employees weren't on the same page
Super convenient and quick service need this an easy experience.
Multiple groomsmen were not given items that should have been in bag, thankfully thfriartux made it right and delivered to the event
Suits were stained and new suits did not arrive in time for the wedding. Bow ties also were ordered in the wrong color and the correct ones did not arrive in time. Horrible.
Very accommodating and pleasant
Quality service with phenomenal staff.
The staff were helpful in measuring for the suit and answering any questions
Great service, reasonable prices, and timely delivery. One fitting was enough to get the right sizes delivered.
Very friendly employees, when it was time for fitting and alterations it was done quickly
I like that as soon as we entered they helped us get my son's prom tuxedo within 5 mins I was on and out. Speedy service very friendly staff.
Diamond Diaz was very helpful and nice when helping choose a suit
Everything was great
Still had me pay for socks and cufflinks when I specially said I did not need them, multiple times.
I’ve gone there for all my formal events. They always come though, and I hit the event looking fly!