Customer service was great they deserve a 10 but the suit pants were 4 inches to long, the jacket didn’t fit so I got a bigger size and the sleeves came out short. Just having the sleeves down my shirt sleeves were showing about an inch. I wasn’t impressed with you guys.
Easiest rental ever! Sent them my measurements. Friar Tux sent me the suit and shoes two weeks before the wedding. All I needed was to adjust my dress shirt, I have an 18” neck! Picked up the right fitting shirt the day before the wedding. All was perfect! Bagged everything and returned it the next day. No problem!!! Great experience Friar Tux!!
Everything looked beautiful and all the staff we interacted with were very friendly and helpful. :)
Customer service was great! I can’t remember the name of young man that helped me unfortunately but he was very helpful and made this experience flawless! His attention to detail was top notch!
Not sure if you guys do any recognition but he deserves it 100% The sizing and everything was on point 👍🏼
Thank you!
Monica and Diamond were amazing through the whole process. When I was assisted by them it was a great experience. Can’t say the same about the other lady that was there. The two times she helped us out it felt like we were bothering her. However, Monica and Diamond’s help more than made up for it. I look forward to going back to them for my future rentals.
Monica Meza in Bakersfield was so nice and helpful.
Excellent customer service by Diamond.
I well be using you again. Thank you
Great service, friendly, knowledgable
Sebastian was extremely helpful. I'm greatful for all his professional help. He made the hardest part of my wedding easy. Thanks Seebass
First jacket I received was too broad. The person who recommended we shorten the arms. The next jacket showed up with arms that were too short. So I had to pay for another jacket, which showed up in the wrong color. The store couldn’t be reached to overnight the correct jacket, and I had to scramble for a shipping address near the wedding. The shoes were awful cheap, slick soled, and uncomfortable… they look like they came off a corpse at a funeral.
We had a good first visit and we were really confident at choosing you guys for our wedding party but then after the first visit, everytime we returned a piece of our order was wrong or employees weren't on the same page
Super convenient and quick service need this an easy experience.
Multiple groomsmen were not given items that should have been in bag, thankfully thfriartux made it right and delivered to the event
Suits were stained and new suits did not arrive in time for the wedding. Bow ties also were ordered in the wrong color and the correct ones did not arrive in time. Horrible.
Very accommodating and pleasant
Quality service with phenomenal staff.
The staff were helpful in measuring for the suit and answering any questions
Great service, reasonable prices, and timely delivery. One fitting was enough to get the right sizes delivered.
Very friendly employees, when it was time for fitting and alterations it was done quickly
I like that as soon as we entered they helped us get my son's prom tuxedo within 5 mins I was on and out. Speedy service very friendly staff.
Diamond Diaz was very helpful and nice when helping choose a suit
Everything was great
Still had me pay for socks and cufflinks when I specially said I did not need them, multiple times.
I’ve gone there for all my formal events. They always come though, and I hit the event looking fly!
I was happy with your product it fit good
Kindness and friendly tone
Shirt smelled bad pants. Elastic was worn out pants would stay. First. Attempted nothing fit after we tried everything on there is nothing that im satisfied with.
They were very helpful and customer friendly
I recently used them for a wedding group. One of my groomsmen received pants that were entirely the wrong size, despite being measured on three occasions. Luckily, they had the correct size in store day of. One of my ringbearers did not receive his shoes at all because the store had ordered the wrong size and couldn’t get correct ones in time. They also called me multiple times to confirm the look after I had spoken to someone to confirm it the week prior. They had lost that information somehow and were complaining that I was hard to reach when I had already done what was asked from me.
Great service, great suit and everyting went so smoothly.
Friendly service with a great selection.
Friendly and helpful staff. Provided good recommendations. Tuxedo rental process was easy. Really enjoyed the quick rerun drop off process.
The suite jacket was dirty it had white reside near the pocket and it had a strong odor of body odor. After we picked it up it sat in the garment bag until the day of the event. When my son put of the suite it was dirty and it stunk. I will not be ordering from you again.
Simple and easy fitting. shipped to home. And easy to return. Thank you for making my son’s first formal memorable!!
The young lady who measured my son is incredible. Helpful, kind patient!
Employees are patient with my 3 picky teenagers. I appreciate the time and effort to get them fitted to their liking.
The staff are helpful and efficient. They selection is good and the new return method works very well.
Great Selection and atmosphere
Diamond helped us and was AWESOME! It was my son’s first formal and first time visiting Friar Tux. She made us feel so welcome and was full of helpful suggestions. We got to see her when we returned the tuxedo and she went above and beyond, asking how his formal and tux went and even wanted to see pictures. She is the quintessential example of customer service! 10/10!
Very overpriced and expensive for a rental. At first when I heard the price I figured that it was just a high quality tux but boy was I wrong. The tux I received was damaged and ripped on the pants and the shoes had major scratches on them. The tux was too tight and the shoes were too big despite being measured and fitted for them. Overall I would say that if I had to get a tux again I would go somewhere else and the only good thing about this place is that it is close to home.
Amazing service! They’re the friendliest shop I’ve been to, and are super quick to fix any issues. Huge shout out to the manager Monica for going above, and beyond. You made my babies night special, and we’re so appreciated!
Alexis provided great customer service, she was professional, and most importantly personable. I will definitely come back here because of the service. Thanks again!
The people that work there are very nice and the tuxedos are very classy.
The staff were very, very helpful and walked me through the process step by step. It was a little more than I expected to pay but it was a fair price. Friar Tux made everything so easy by explaining each and every step. I will use them again at my next event.
As a person that has never rented a suit before, and as a "guest" of the person paying, there was a lack of explanation to the whole process. It would have been nice to have someone explain the process to me, instead of every step being a surprise. Otherwise, friendly staff and nice suit.
Everything from selection to fitting was very professional and attentive.
Easy and smooth process from start to finish
Good quality.
The customer service was excellent, from being friendly to being knowledgeable about their products.