Easy process.
Aside from the wait, staff were very helpful.
The manager was very personable, friendly, and helpful.
Extremely knowledgeable, accommodating and professional with a friendly ease through the process.
Excellent service. Friendly and knowledgeable.
Great customer service, i highly recommend give the Brea CA employees all 5 dollar raise
Had my previous rental information to size appropriately.
Very efficient. My suit fit very well. Very professional.
I love the suits here, it was my 2nd time purchasing a suit the quality is good the service was quick and the girl that assisted me with my suit was beautiful and friendly tall blonde girl. Will be coming back for a 3rd suit
The service that I received at Friar Tux Brea was excellent, friendly, and efficient.
Set up an account with 12 orders for the wedding party back in October. Groom measurements taken in-store back in October, and we weren't informed until we went into the store at the end of FEB (wedding March 12) that the groom's measurements were NEVER recorded and that we would no longer be able to buy a tux in time. We did receive multiple emails for measurements of others on the wedding party list, but NEVER the groom. Now our only option was to rent. Had the groomsmen measured in Dec 2025 and when picking up tuxedos in March, 3 had to have their measurements retaken because the first ones were done so poorly. Never informed that the size of the tux needed for the ring bearers isn't available to rent...must buy. TWO groomsmen picked up their equipment the day before, and the shop didn't have a jacket that would fit, and the other was not provided a vest, so we had to hail Mary to another store (DAY BEFORE THE WEDDING and wedding is out of town, so groomsmen were driving all over SoCal!). The groomsman was later charged twice for the jacket...Anything that could have gone wrong, did. When you provide attire for a wedding, an expensive and very important day of someone's life, you need to be more professional and punctual. Not a single "I'm so sorry, this was our fault, let us help you out" was offered. Just the "free rental for the groom" that anyone with the qualifying measures can get. They did try to get us a purchased tux, but it would not be available in time for both our wedding and the second wedding we're going to, a month later, which was why we wanted to buy. I was told "this is a learning opportunity" for their employees...at my expense. Having worked in customer service for many years, I found the acknowledgment of employee error and the willingness to improve severely lacking. I will never recommend this place to anyone, unless you want to risk having half your wedding party show up without appropriate attire and no urgency to ensure smooth sailing despite all the hiccups encountered.
Helpful staff with attentive communication
Just terrible. Would never ever ever recommend worst place ever
Tux fit great and it wasn't a hot tiux on a hot wedding day
My jacket did not fit and the girl helping me took the jacket and had it modified. When I picked it up she said I did not need to try it on. When I wore the jacket they only made the right sleeve longer. The left sleeve was several inches shorter.
Professional staff, easy and straightforward renting process with decent price
My girl that helped me was super nice
Great place to get your TUX, very professional, fast and friendly staff
Everyone in the store is courteous. Everything is done very efficiently. The fitting was perfect and looked great!
Excellent service from pleasant employees. Awesome fit and great price. Rented my first tux from Friar in Lakewood in 1982 for my wedding and wouldn't think of going anywhere else.
l'm sure I'll be back soon to rent a suit for a wedding or some other event.
Keep up the great work!!!!
#Lakewood 1982
The quality of service when it came to hemming/tailoring the suits for myself, 8 groomsmen father and father in law was terrible, every groomer men’s with the exception of 2 had issues with their suits/tuxedos being to small, short on the pants and on the coat jacket and shirt. We didn’t receive all suits until a few days before the event, and a handful of my party having to go on 2 or more occasions to get multiple fixings. My tuxedo pants showed the hem line on the ankle bone very clearly and instead of waiting again for the second time I decided to just stick with it. Didn’t a stressful time of planing a wedding this did not make the time any easier or enjoyable, when speaking to the employees about our struggles with multiple people, they did not seem concerned rather annoyed that we had make comments. Nothing was done to accommodate myself or any members of my wedding party. It was a terrible experience
Friendly service, helpful during fitting
Quality of tux was horrible. I went to tie my shoe and the pants ripped an hour into wearing it. The whole wedding party’s experience was horrendous with some of us having to send it back more than one time.
My pants were not measured right and had to be redone shortly before the wedding and one of my groomsman’s tuxes still wasn’t fixed even after he came in and it was all completely wrong. I got like 50 useless calls from you guys and I still had to pay when I got 6 people to rent from you. Friar tux was great when I was in high school but I’d never use them again after they ****ed up my wedding.
very helpful in the short amount of time I had for my venue right till the very last minute.