2 many trips 2 purchase a suit

The service was Horrible from beginning to the end our suits can all wrong and not fitting us when we picked up our suits. Wrong size pants and my son’s jacket was not tailored wrong and the Manager didn’t accommodate us like she was supposed to to her name was Faith from the Brea location. We all live and Learn I guess it was horrible service, We will never rent from there again.

Staff made this process easy.

We used Friar Tux to rent suits for my husband, his best man, and his father for our wedding, and we couldn’t be happier with our experience! From start to finish, Friar Tux in Brea was phenomenal. The suit fittings and colors were perfect and everything was shipped and delivered early with zero issues. Everyone I spoke to at this location was pleasant, knowledgeable, and extremely easy to work with. The return process was super simple as well. I genuinely can’t recommend Friar Tux enough!

The pants didn’t fit right

They made quite a few mistakes on this order. They first told me I didn’t need a tie and a vest and then they told me I didn’t need a tie and a vest and I was already out of town so my son had to go down and pick it up for me.

The service and selections were good. It was fast and simple.

The paisley jacket was a hit!

Very fast, friendly, and professional service from fitting, pickup, and return.

We had a great experience at the beginning. Maggie was very helpful with picking the perfect tux for the groom and suits for the groomsmen. We scheduled an appointment for a second fitting closer to the wedding and had a different employee assisting us. She told us that our items weren’t ready for pick up and to come back in a few days to pick them up. We came back on the day she told us, and she said our items still weren’t available. There was a lack of communication and we felt like our time was wasted coming in for a third fitting when our items weren’t ready.

Great service paid attention to details and fit was perfect according to body type.

Rental could not be fulfilled. Workers were not educated enough to know how the tuxedo should fit. They tried to explain they only had boys sizes and I should work with it. Unacceptable!

Professional staff. Knowledgeable about products and fitment. Patient with questions and changes.

The fitting of the tux was quick and easy. Service is very good and I highly recommend anyone that’s trying to rent a suit to this 5 star place.

I really enjoyed how quick and easy the whole process was. I felt well taken care of and I felt like the staff prioritized me the moment I walked into the store.

The staff was kind and cordial. The garments themselves were disappointing at best. I’m not that hard to fit for clothes. The clothes were all awful slim fit 2010s clothes. Low rise tight ill fitting pants. Shirt was too tight in the body and too big in the neck. Classic fit options would be a big improve for anyone that isn’t skinny.

I was not very happy when I went back to try my suit on after original measurements. It appeared I got the alterations of a complete different person. There is no doubt my original measurements were done correctly, but somehow it appears the pants got mixed up somewhere somehow and I got pants that were very, very short in length. Therefore a remeasure was done and I had to make another trip back to the location to try on and pick up. From start to finish I had four trips to the location.

It was very easy to get the right size and measurements for my suit. Staff is very knowledgeable and friendly. I also got to deliver to a different store from where I picked up. I loved that. Return was super easy.

The gentleman that checked me out in Brea, was probably new, he wasn't familiar with the system, and seemed very nervious, not sure how much training your employees have, be he seemed unsure, but finally asked for assistance.

Great customer service. Easy and smooth process. Awesome options.

The Brea location took minimum 1 hr wait time each time we went. The computer system “could not find” us or our event and when we gave them our event code it was linked to a whole different party each time.

The majority of my groomsmen received suits that did not fit them and had to replace them the week of the wedding.

Easy process.

Aside from the wait, staff were very helpful.

The manager was very personable, friendly, and helpful.

Extremely knowledgeable, accommodating and professional with a friendly ease through the process.

Excellent service. Friendly and knowledgeable.

Great customer service, i highly recommend give the Brea CA employees all 5 dollar raise

Had my previous rental information to size appropriately.

Very efficient. My suit fit very well. Very professional.

I love the suits here, it was my 2nd time purchasing a suit the quality is good the service was quick and the girl that assisted me with my suit was beautiful and friendly tall blonde girl. Will be coming back for a 3rd suit

The service that I received at Friar Tux Brea was excellent, friendly, and efficient.

Set up an account with 12 orders for the wedding party back in October. Groom measurements taken in-store back in October, and we weren't informed until we went into the store at the end of FEB (wedding March 12) that the groom's measurements were NEVER recorded and that we would no longer be able to buy a tux in time. We did receive multiple emails for measurements of others on the wedding party list, but NEVER the groom. Now our only option was to rent. Had the groomsmen measured in Dec 2025 and when picking up tuxedos in March, 3 had to have their measurements retaken because the first ones were done so poorly. Never informed that the size of the tux needed for the ring bearers isn't available to rent...must buy. TWO groomsmen picked up their equipment the day before, and the shop didn't have a jacket that would fit, and the other was not provided a vest, so we had to hail Mary to another store (DAY BEFORE THE WEDDING and wedding is out of town, so groomsmen were driving all over SoCal!). The groomsman was later charged twice for the jacket...Anything that could have gone wrong, did. When you provide attire for a wedding, an expensive and very important day of someone's life, you need to be more professional and punctual. Not a single "I'm so sorry, this was our fault, let us help you out" was offered. Just the "free rental for the groom" that anyone with the qualifying measures can get. They did try to get us a purchased tux, but it would not be available in time for both our wedding and the second wedding we're going to, a month later, which was why we wanted to buy. I was told "this is a learning opportunity" for their employees...at my expense. Having worked in customer service for many years, I found the acknowledgment of employee error and the willingness to improve severely lacking. I will never recommend this place to anyone, unless you want to risk having half your wedding party show up without appropriate attire and no urgency to ensure smooth sailing despite all the hiccups encountered.

Helpful staff with attentive communication

Just terrible. Would never ever ever recommend worst place ever

Tux fit great and it wasn't a hot tiux on a hot wedding day

My jacket did not fit and the girl helping me took the jacket and had it modified. When I picked it up she said I did not need to try it on. When I wore the jacket they only made the right sleeve longer. The left sleeve was several inches shorter.

Professional staff, easy and straightforward renting process with decent price

My girl that helped me was super nice

Great place to get your TUX, very professional, fast and friendly staff

Everyone in the store is courteous. Everything is done very efficiently. The fitting was perfect and looked great!

Excellent service from pleasant employees. Awesome fit and great price. Rented my first tux from Friar in Lakewood in 1982 for my wedding and wouldn't think of going anywhere else.

l'm sure I'll be back soon to rent a suit for a wedding or some other event.

Keep up the great work!!!!

#Lakewood 1982

The quality of service when it came to hemming/tailoring the suits for myself, 8 groomsmen father and father in law was terrible, every groomer men’s with the exception of 2 had issues with their suits/tuxedos being to small, short on the pants and on the coat jacket and shirt. We didn’t receive all suits until a few days before the event, and a handful of my party having to go on 2 or more occasions to get multiple fixings. My tuxedo pants showed the hem line on the ankle bone very clearly and instead of waiting again for the second time I decided to just stick with it. Didn’t a stressful time of planing a wedding this did not make the time any easier or enjoyable, when speaking to the employees about our struggles with multiple people, they did not seem concerned rather annoyed that we had make comments. Nothing was done to accommodate myself or any members of my wedding party. It was a terrible experience

Friendly service, helpful during fitting

Quality of tux was horrible. I went to tie my shoe and the pants ripped an hour into wearing it. The whole wedding party’s experience was horrendous with some of us having to send it back more than one time.

My pants were not measured right and had to be redone shortly before the wedding and one of my groomsman’s tuxes still wasn’t fixed even after he came in and it was all completely wrong. I got like 50 useless calls from you guys and I still had to pay when I got 6 people to rent from you. Friar tux was great when I was in high school but I’d never use them again after they ****ed up my wedding.

very helpful in the short amount of time I had for my venue right till the very last minute.

Happy to friar Tux again! My one recommendation is to have more clarity about the fitting and delivery. I went to a fitting and my suit came in with none of the alterations done. The store did an alright job with them but I ended up taking them to my personal tailor for a better fit. Wish the suit came with the alterations already.

Joseph was very helpful and professional

Maggie was very helpful and friendly. The garments I rented were fitted perfectly, I am a big guy i was able to look sharp for a black and white ball.

After being fitted for my tux, I returned a week or so later to make sure that it fit. The pants were about 3” too short and way too tight. Also the shirt didn’t fit. When I returned at a later date to again try it. The pants once again did not fit. This is not usual for this location. My nephew recently got suits there for himself and his wedding party. Several of them did not fit.