Incomplete order, had to return 2 times d/t incorrect fitting

Customer service was always on point. I went in I believe 4 times and was always greeted with a smile the second I walked in. No matter how busy the shop was I always got the 1 on 1 service and was never rushed. All my questions and doubts were answered and my one issue was resolved within minutes.

Customer service at our store was always great, my son changed his mind about style of pant/fit and they reassured us it was ok and no problem to switch.

Get better bags. My bag broke and couldn’t zip it up. Get hangers that have the ends covered.

They fix my pants on the spot!!

The convenience of how easy it was everything the service given when I went to try on the suit customer service was great and easy check-in and check out.. And that my suit was delivered on time and right to my size. I am 100 satisfied thanks for your great work..

Customer service was excellent, also the final fitting process went very smoothly and the return process was seamless as well. Everyone was so kind and helpful.

The service was very good. The two young ladies that helped me were very pleasant to work with. They were very friendly and knowledgeable of the of the apparel.

I enjoyed the attention to detail and very helpful employees when I went the first time and when I returned for the fitting. Very professional.

Excellent service! On time, Good fit. Friendly!

The lady helping me get fitted was really cordial and positive. Her

The suit I rented was not allowed to be purchased. It would have been nice if I had the opportunity to buy it.

Lena was a true professional - she was very knowledgeable and super helpful!

Simple process.

Both times when I went in and I was the only customer in the store. I was told I had to check in while the people in the back took 5 or so minutes to come out to help me. Then when I returned the clothing I waited for ten minutes while the lady took her time checking out what I returned. I'm disappointed in the service I received

Smooth and easy. Very helpful staff. Will absolutely be going back when needed.

Great service, was able to get a tux in less than 24 hours!

Great customer service

Great service very friendly staff

Every member of the team I had an interaction with, they were super friendly and very professional.

Verrrrrrrrry niiiiiiiiiiiiiiiiice

Staff were very helpful and friendly. Ordering my tux for prom was quick and easy.

The staff is very helpful. They also seem to know their trade.

How helpful she was and how easy it was to get fitted

The staff were extremely helpful, knowledgeable and very friendly!!!!

Me gusto todo las muchachas bien atentas gracias Muchas gracias por aserme sentir en casa 😊💯🙏🏻

I had a very positive experience , good price , nice suit and awesome staff

Danna saved the day when I needed a suit last-minute. Worked her magic and put together a set ready for primetime!

The staff was friendly however 1. I did not get an alert for fitting 2. When we picked up my son’s suit jacket arms was really short. It was off by 2 1/2 inches. 3. The long sleeve shirt arm length was long too (but we kept as it was too late to order another.
Son tried it on and he did not question the pants as he assumed he could adjust elastic. On say of even he asked me how do I make smaller… we could not. 4. He was given the wrong pant size (he is a 28”) and they gave him 30” & longer length. 5. Turns out 2 other boys were all given/ someone’s else’s pants. Not happy with ALL of the mistakes

Very organized, correct measure the first time, nice tux. They also sell suits which is interesting.

The cuffs on my jacket were not pressed after the hem and looked terrible. I had to go with it because of short time, but it was amateur work and I would not visit friar tux again.

Professional and the suit looked sharp!

Great customer service

It was a great experience. Everyone there was friendly and helpful.

Staff did not address concerns about incorrect sizes on tuxes

Staff did not address concerns about incorrect sizes of tuxedos

Excellent service from start to end.

Measurements were completely off way too small

Modern and good quality suit, excellent customer service

My tuxedo was super tight. The shirt would not button. The coat was snug. Vest wouldn't button. Pants were the only thing that fit.

Quick and professional service. Suite fit well!

Quality of the clothes 👌

I went today 10/27 to return the shirt and tie we rented for my son. When I walked in the door a rep was helping someone and asked if I was turning something in, I said yes, she said she could take it and I started handing her the garment bag that the items we rented came in, then she says you are not handing anything to me with an attitude. I gave her the shirt and tie that was in my other hand and then said I did hand things to you- I started with the garment bag. I asked for a receipt of the return, this is my first time renting with you so I requested a receipt. This seemed to have bothered the rep and annoyed her. She then told me there was a fee- I mentioned that the event was Friday night and we were out of town. I also let her know that we have a relative that turned their items today as well and did not receive a charge. She then told me she was the manager of the store and had been there all day and no one else returned anything. I guess my relatives lied and imagined going to the store. For being a manager her attitude was what upset me. I had a great experience when we first went with the people that helped us get the measurements along with the second time we went to pick up the rental. The return was the bad experience not if we broke the rules and we owe money. If we owe the $20 we will pay for it, it is just the attitude received, “making “ the rep print out a returned receipt and then telling me that our relative did not return anything, when they did was just not the treatment I received from your other employees- and this was your manager… Please have someone call me so I can process the $20 payment as the rental # card was not under my name. Thank you for taking the time to read my experience. Cell 619-626-3774.

I rented 8 suites for a wedding. The young lady on our first visit took the wrong measurements. I went back for a final fitting and nothing fit. We were stressed out and the groom also had the wrong size shirt and jacket. We picked up our suites 1 day before the wedding and the groom was missing the hankerchief that we had paid for. I was really disappointed. I had to drive 3 times to the store just to get things right and ended missing a hankerchief. Not a good experience at all.

Everything about the renting of the Tux was excellent. The service, the fitting, and the return on the next day.

Great service. Tux was beautiful. The attendants make sure you like how the tux looks and fits. Thank you so much. My son looked very handsome at HoCo

I love the fast fitting and customer service, plus the great communication through emails to get me fitted fast and return my bundle fast :) Thank you guys again, God bless you guys 🙏

Every person in our party was given wrong sizes. What is the point of a fitting if everything is going to be wrong?

Super helpful and the quality of the tux I got was great!! Definitely recommend!

Associates were very helpful in every visit. Store was clean and modern.