Great service
Great service and super fast!
The service was quick and staff were professional. Fitted a suit quickly.
Unfortunately I can't recommend Friar Tux to anyone and I don't understand why it's located anywhere near the luxury shops of South Coast Plaza. I was part of a wedding that rented through here and I received the suit way too late, plus the sizing I received was so off from what was originally fitted. Being part of the wedding party, I had zero time to get it fixed and had to wear a different suit to the wedding. On top of that, I offered to buy the suit jacket to get it tailored to my body and was rejected. Disappointment all around.
Very professional. Really took time to make sure everything fit right. This was my daughter’s wedding. So perfection was the upmost important thing. You guys nailed it! Thank you so much!
Everyone was very nice and attentive. The profesionallism was great.
Everything was very easy and seamless to get this done. Thank you for the great service.
The staff who helped me out getting my suit sorted out were amazing! Marco and Julian
The employees know how to dress and we're very helpful in getting my son looking super fly for prom! Great job, I forgot the young man's name but I really appreciated his professionalism and his knowledge he showed when I asked him questions. Forever grateful!
Everything from the service and expertise of thep
Would have been advantageous to understand that I could have purchased the suit for an upcharge
Everyone was super helpful. Down to the smallest detail.
Easy scheduling and fitting process.
Able to be fitted in a reasonable time, pickup was earlier than promised and return was simple and straight-forward.
Looked great for my event and definitely recommend Friars in South Coast!
The service was excellent. My guy Gilberto was so helpful. And he had me looking stylish when I left. Also she said yes so clearly the suit did its job.
Quality of the jacket is wearing out around collar. Vest and tie were also showing age.
better communication/reminders for returning rentals
The tux, shirt and shoes all fit well and were in excellent condition. I received excellent service from the initial fitting through the pickup and return process.
I liked the customer service, Excellent staff but I would like to find an online catalog with photos so I can choose my outfit for upcoming events.
Shirt no good cotton
Ease of use, service, and availability
I don't recommend things to people I would have answered it the same way if everything were 100% correct. It's a bad question to ask. I had two issues with my order. The first was that the pants for one of my kids arrived way too long. When I brought them in the person helping me said it was weird because the number the order was written for obviously wasn't for a kid. Then when the pants were fixed, they were the right length but the seem that held the fix in place was unsightly.
Easy to use..
When I went in to buy a specific shirt the employee was not attentive or helpful. I had to order a shirt because they couldn't sell me what they had in stock. When I went back to pick up the order I had to wait 20 min for them to hand me the order.
Service and convenience. I rented a suit for my daughter's wedding and was traveling. Loved it that you were able to ship my suit directly to me. Also, I had selected the wrong color tie and called your customer service and they were able to help me match the color I needed by an online chat and they sent it out to me the next day. Wonderful service! and of course, the suit looked great.