Great service

Great service and super fast!

The service was quick and staff were professional. Fitted a suit quickly.

Unfortunately I can't recommend Friar Tux to anyone and I don't understand why it's located anywhere near the luxury shops of South Coast Plaza. I was part of a wedding that rented through here and I received the suit way too late, plus the sizing I received was so off from what was originally fitted. Being part of the wedding party, I had zero time to get it fixed and had to wear a different suit to the wedding. On top of that, I offered to buy the suit jacket to get it tailored to my body and was rejected. Disappointment all around.

Very professional. Really took time to make sure everything fit right. This was my daughter’s wedding. So perfection was the upmost important thing. You guys nailed it! Thank you so much!

Everyone was very nice and attentive. The profesionallism was great.

Everything was very easy and seamless to get this done. Thank you for the great service.

The staff who helped me out getting my suit sorted out were amazing! Marco and Julian

The employees know how to dress and we're very helpful in getting my son looking super fly for prom! Great job, I forgot the young man's name but I really appreciated his professionalism and his knowledge he showed when I asked him questions. Forever grateful!

Everything from the service and expertise of thep

Would have been advantageous to understand that I could have purchased the suit for an upcharge

Everyone was super helpful. Down to the smallest detail.

Easy scheduling and fitting process.

Able to be fitted in a reasonable time, pickup was earlier than promised and return was simple and straight-forward.

Looked great for my event and definitely recommend Friars in South Coast!

The service was excellent. My guy Gilberto was so helpful. And he had me looking stylish when I left. Also she said yes so clearly the suit did its job.

Quality of the jacket is wearing out around collar. Vest and tie were also showing age.

better communication/reminders for returning rentals

The tux, shirt and shoes all fit well and were in excellent condition. I received excellent service from the initial fitting through the pickup and return process.

I liked the customer service, Excellent staff but I would like to find an online catalog with photos so I can choose my outfit for upcoming events.

Shirt no good cotton

Ease of use, service, and availability

I don't recommend things to people I would have answered it the same way if everything were 100% correct. It's a bad question to ask. I had two issues with my order. The first was that the pants for one of my kids arrived way too long. When I brought them in the person helping me said it was weird because the number the order was written for obviously wasn't for a kid. Then when the pants were fixed, they were the right length but the seem that held the fix in place was unsightly.

Easy to use..

When I went in to buy a specific shirt the employee was not attentive or helpful. I had to order a shirt because they couldn't sell me what they had in stock. When I went back to pick up the order I had to wait 20 min for them to hand me the order.

Service and convenience. I rented a suit for my daughter's wedding and was traveling. Loved it that you were able to ship my suit directly to me. Also, I had selected the wrong color tie and called your customer service and they were able to help me match the color I needed by an online chat and they sent it out to me the next day. Wonderful service! and of course, the suit looked great.

Service Clothes fit right Delivery and return process easy

Quality suits. Friendly staff.

Kind and helpful staff, very convenient and great quality!

Alexandra was very helpful and knowledgeable setting us up with the tux.

The employees were kind and helpful and personable.

This place is the worst. I rented a tux for my wedding. I picked up on Wednesday and the slacks were 3 inches too short. They remeasured and said they would fix them and I could go back the next day at 1 PM. Assuming they did what they said they were going to do. I picked up the slacks the next day, and if I went. Unfortunately I was duped, on my wedding day they never touched the pants. What a debacle. I wish people would just do their job. I would highly discourage you from renting at this place, even though part of this is on me for not trying them on for the second time. They did not try to make it better by providing a refund. They basically said I was out of luck.

I already did tell people..
I was the honor band Director at HBUHSD
With a good 500 people watching the concert. I announced my tux was from your company.

Damien at south coast office is the best . I highly recommend this store .

The suits fit great, it was very easy to create an account for my wedding party and very easy to get everyone fitted. Great quality and good price

Great fit. Convenience of shipping to my home. Helpful service.

The employees willingness to help was extremely helpful, both renting and returning to a closer location.

The gentleman that helped me, never measured my arms properly. He was in a rush to get me out of the store. Therefore, my shoulder sleeves were shorter than they should’ve been. I wish you guys would take more time, I’ve been to Black Tux, and men’s warehouse both were a lot more thorough with the measurements. I really appreciate your process, with attention to detail could be used a bit more help.

Easy fitting and quick pick up.

Already have recommended you to several of my co-workers, all who have used you. You staff is really great and the process so easy.

I inquired about using my $50 credit towards purchasing a blue suit for which the representative was going to get back to me on and thus far it’s been

The service was attentive, prompt, and great overall (the employee even picked up a shirt at another store outlet and brought it to the one he worked out of for my convenience). Much appreciated.

Rental prices are higher than I expected.

The measurements were off, the suit was way too small and uncomfortable. I couldn’t even button it, I returned it back to the Huntington Beach location, and the assistant manager was awesome. He agreed it was measured wrong and gave me a partial refund.

Great customer service and easy, quick process.

Holiday party tux time. Everyone should go somewhere every year or two minimum.

Grandest fun ever. You NEVER look better!

Fit and everything is perfect. All you need is a smile and a credit card. Thanks Friar Tux.

The first time we went we walked in without an appointment on the weekend and were able to get right in. We had another appointment at a different tux location but happened to see the Friar building while shopping one day and cancelled the one with the other company. I had been getting social media ads for Friar and remembered it. From the beginning Sergio was friendly, attentive and super helpful. He made sure I looked like a million bucks on my wedding day. Whenever we called, Sergio was prompt at returning our call as well. It’s evident that he takes a lot of pride in his work and he loves it. Sergio is always looking sharp too. He told us himself. From beginning to end Sergio was there for us and made the whole process smooth and enjoyable. Thank you Sergio. Keep this guy around, give him a raise and show your appreciation because he is doing a stellar job.

I loved how easy it was to rent a suit and very customer friendly.

Missing items for some of the groomsmen

Efficiency is their specialty

Someone at another Friar location told my wedding party that a worker cancelled our order and re-submitted so they could get the commission. Screwed up our order, was supposed to get a discount and every time I went in, it was something wrong - first time, forgot to give me a discount on shoes (that were apparently on the original order but not on the 2nd?), so overcharged me. Went back, told them, said they would just refund me, so I swiped my card and they charged me extra, no refund. Said whatever, only 20-30 bucks. Dropped off my suit and mentioned it, they said oh it was an issue with our system, we just took off $30 or so and it will be reflected on your statement, it's a similar amount to what your discount was. Just checked my credit card statement, and the $30 and $10 charge (supposed to be $20 for the shoes) are still on my account. Very shady and unprofessional - I'm still young but they hire young workers who are rude which is a shame. Went back in high school for my prom suit and had a similar experience. Better off just buying a suit or tux that fits better and more comfortable and you can keep. $200 for this is actually a joke