great customer and was tailored perfect

The customer service was awesome. Please extend our gratitude to the young man who helped us from the beginning of the process to the rental return. He was so kind and thoughtful. People like him is why we go back for rentals.

Excellent service and great selection of suits to pick from. Very happy with how the suit fitted me and the men in the bridal party.

The associate was very helpful and professional in helping me with a comfortable fit.

Friendly employees.

Several of the guys had to return to the store because they were given the wrong size pants or coat. Also, one person was given an entirely different vest. However, the staff was very diligent and polite to rectify all these issues.

The Manager Veronica Alvarez at your Downey CA store was Amazing! We were in need of a suit jacket only in one day and she was more than happy to help us. Didn’t tell us “it was too late” or “let me see if I can get it for you”. She was positive and letting us know it would not be a problem on accommodating us. We were able to pick up the next day like she told us. She was very very professional. I even took a couple of her business cards to give to family.
She was Wonderful and you can see she really enjoys helping the customers that she encounters. Thank you Veronica

I liked that it was comfortable and I was able to dance in my suit alll night without feeling uncomfortable

Great customer service!!

Awesome service from the moment I walked in the get measured to the fitting day! Made me look like a celebrity! Awesome

Fitting was quick. Shipped to my home
Perfect fit.

No info given as to how to place the studs and cufflinks in the otherwise hidden button holes on the dress shirt; at least 3 other men in our event group had the same complaint when we met up at the time of the event.

Great service!

Everybody there was very accommodating service with a smile they know their product they understand their people. If I need a tuxedo again this is the first place I would go

We went to the Downey location and Victoria was our customer service representative. She was amazing.

Great assistance getting my son ready for graduation. It was fast and super helpful.

How the Suit was designed and how the establishment was well mannered but also the amazing employees and how kind they were able to help out what Suit I needed including the size and that they offer such great services to there customers I recommend this place 100/10 awesome place to get suits.

Great customer service especially from the assistant manager

IT WAS GREAT - THANK YOU

The fitting experience was such a great session. Friendly, Fast & Polite.

Customer service was excellent!

Have rented a suit twice from this location and absolutely love the attention and service received.

All of the staff were very friendly and understanding. We were taken by Max and he was very helpful with picking out a suit for my prom. Would consider going back again for another purchase!

I like the top notch customer service I receive from all team members. They always make me feel like a VIP. Thank you Friar Tux Team.

It seems like pickup days (Friday/Saturday) are less staffed than drop off days. Kyle was great at managing several clients but I opted not to try on during pickup because of the wait. When I was getting ready on the day of the event I noticed that in inside seam on one of the legs had an inch opening. I tried calling the store to try to get it fixed but it was already closed. Needless to say, I was self conscious about the opening getting bigger during the event or people noticing the opening. Perhaps better quality control is needed. Kyle was very professional and apologetic.