Octavio was very knowledgeable he got the sizing perfectly without trying on a second size. Final fit was easy and everything was clean, and pressed. Service was excellent! The only problem, the socks were way too big....wrong size. Not a huge problem. Return process was quick and easy.
Super fast, easy and efficient
Sean at the Glendale location was the perfect expert to help me choose my suit.
Service was efficient and precise. The quality of the
Excellent customer service for fitting.
My experience with Friar Tux was professional and personable from the very start of my Tuxedo request. I live in NC and my son's wedding took place in southern CA. My tux was shipped to me weeks ahead of the event in a durable shipping box which kept the tux from suffering wrinkles. All components of my ensemble were enclosed as requested. I have used many formal attire companies before, but Friar Tux stood out above and beyond any of my prior experiences. I will use and promote Friar Tux for any of my future special attire events.
The quality of the suits and material provided wasn't worth the price of what was rented. The service was well organized and efficient.
Seamless experience renting Tux and returning the tux.
Everything was well organized. Not just physically but the whole operation. We liked our entire experience and the ease of everything. Thanks.
I liked the tux and the measurements were perfect
Incredible in store service amazing quality and fit! so easy!
High quality No upsale Courteous staff Quick turnaround
Great customer service.
Customer service was great! Measurements, pick up and drop off were seamless! I do wish you had other options besides clip on bow ties for the tux I rented and also an ability to rent mother of pearl cuff links and studs.
Absolutely loved the service I received at the shop. Everything was quick and simple. I felt very well taken care of. I was a bit disappointed in the limited selection of suits for sale and also noticed a fair amount of loose threads in the seams of the suit when dressing for the event. Overall though, I had a very good experience.
I’m sorry to say that the fact that I had to go back after they did alteration and alteration was not done correctly on both arms, also the suit was not pressed at all, so it was not wearable the way it was. It is very disappointing
to me after I purchased a whole suit.
When trousers arrived they were clearly the wrong ones- wrong size and hemmed to my mid calves. Had to return to the store, was there for 90 minutes waiting for them to replace them, as they insisted that they could not send the replacement - I had to wait or return another day.
Went above and beyond to have rental ready for wedding. Thank You
Pants were measured incorrectly. Too tight and too short. Button on jacket popped off 10 minutes after I put it on. It had clearly come off before as I could tell it had been resown very poorly by an amateur. I had to find a needle and thread in the middle of the wedding so that I could button it up for the pictures.
I liked how accommodating Friar Tux was, and they were able to provide me with a lot of customizability and options. The people who worked there were also very thorough and friendly 10 out of 10 business.
FIVE (5) is an aggregate rating considering several factors.
1- Availability - 10+
OPEN LATER THAN OTHERS
2- Customer Service - 8
GREAT SERVICE - Strong Presence, Attentive, Effortlessness and Extensive review of stock with options and suggestions.
-1Point Upsell Pressure
Annoying, but, Industry Accepted
-1 NO BEVERAGE
3- Price - 5 -
The Price is The Price
But No Package Offer Highlighted,
I was charged A LA CARTE
4- Terms - 5
Typical Eighty (80) Vendor Protection
5 - Wardrobe
Main Event
Classic Tuxedo - Disappointing
Requested Shoe 17EXWIDE
I Received 15D - NO BUENO
I Took the Shoes to Shoe I was willing to ENDURE PAIN for RED CARPET
Coat Sleeves NOt Pressed
Trousers Waist Clasp CONSTANTLY Loose
ALL NIGHT Until After FLOW
AFTER FLOW
VELVET TUX - PERFECT
After the Fact I was thinking I might have gone Velvet Winter White
BOTTOM LINE
My Experience was under duress.
In an Emergency Absolute GO TO ,
BUT
YOU are Big and Tall Challenged
I suggest a WEEK for the Process
NOT OVERNIGHT
GIVE YOUR CLOTHIER A CHANCE
AND TIME TO MAKE YOU TAILORED
AND FITTED - PLEASE.
THANK YOU for YOUR SERVICE FRIARS
Excellent product and friendly staff.
Use it in the past
It's good!
Easy