The salespeople were wonderful.
I needed a
Happy with the service and how the suit fitted
Entire process from fittings, pick up and delivery was easy.
The Glendale location was great, the staff there was friendly. Unfortunately, my decision is based off the Downey location where my order was placed. The staff did not help me at all rushed me and in the end I was not satisfied with the way the suit fit, I ended up canceling my order and going somewhere else. Terrible experience thanks to your Downey location.
Every single person who works at this location was very friendly & professional..They were so patient with my 13 yr old & his indecisiveness. Great customer service!
Professional and very knowlagable staff.
Been coming to Friar Tux for all our formal wear needs since our wedding over 30 years ago to my daughter's wedding this past weekend. Friar Tux service and selection of formal wear is and always has been top notch.
Suite quality and measurements are always crisp! I have been using Friars Tux for years and they amazing!
Friar Tux made everything extremely easy. From the initial sizing, to choosing your tux, to picking it up and returning it. The tux I rented fit me like a glove and I had absolutely zero issues throughout my whole experience. I had three groomsmen who all had the same experience with their rentals. The tuxedo selection they have is great as well as additional cool add ons like cuff links and studs for your button up. I was so happy with how I ended up looking for my wedding, thanks to Friar Tux.
Fit well and quick fit time and easy return
Nice tux.
OJ was absolutely helpful and super professional. Helped me out immensely and I felt complete trust after discussing with him. Considering my turnaround time was quick with a few days, I felt supremely at ease that I put my trust in the right hands and I was very happy with the customer service, the quality of the suits I rented and the pricing. Would absolutely go back.
The person fitting me was rushing me when there was no one else in the store but me. It seemed like he just wanted me to get out of the store to go back on his phone. I would not recommend the Glendale location to anyone.
Great service!!
The staff were very friendly and helpful. They took the time to show me and recommend different suit options
Expensive
good service specifically for customers in southern california. Living in the bay area meant I needed to fly with the tux, which is apperently considered an additional bag on flights. I'd read online that that this wouldn't be the case but the person at the check-in counter said I'd need to pay to check it as an additional item, which would have made me worry about how the loaders would handle the suit, so instead I opted to ball it up to fit into my personal bag. I'd heard of someone else having to do this which led to us having slightly wrinkled suits.
Suits were fine but charges were not always upfront - we were told shipping cost (per item) and socks were included and then ended up paying for them later. Called to complain. Otherwise, everything came on time. We had a size issue but we were able to fix it with customer service and they shipped another one quickly .
I had to return to the store for multiple fitings. What I had to finally accept was a terrible fitting tux.
The fitting and delivery process was fine, the quality of the suit was great too. I wish they had the actual pieces that we wanted to try on in the store to better visualize what we wanted. My only other complaint is the return policy. 3 days after the event seems a little rushed. Extending it to 5-7 days would be better
We purchased bow ties for all the suits and this location failed to provide two gentleman with the bow ties and were handed the suits as ready when in fact were not complete. Our wedding was out of town and we were scrambling to locate two bow ties the day of the wedding.
The service was great and it was easy to pick up and return. The only thing was that the proportions of the dress shirt were a little weird. The collar was tight and the sleeves were long. Also the jacket sleeves were tight compared to the rest of the jacket. Otherwise everything was great.
The fitting, rental, and return process were easy and the people were great.
Extremely professional staff and quality products. There was a snag with the tailoring, and the staff took care of it right away on short notice mere days before the wedding. Being able to return rentals and other store locations was also very convenient.