Nice tux.

OJ was absolutely helpful and super professional. Helped me out immensely and I felt complete trust after discussing with him. Considering my turnaround time was quick with a few days, I felt supremely at ease that I put my trust in the right hands and I was very happy with the customer service, the quality of the suits I rented and the pricing. Would absolutely go back.

The person fitting me was rushing me when there was no one else in the store but me. It seemed like he just wanted me to get out of the store to go back on his phone. I would not recommend the Glendale location to anyone.

Great service!!

The staff were very friendly and helpful. They took the time to show me and recommend different suit options

Expensive

good service specifically for customers in southern california. Living in the bay area meant I needed to fly with the tux, which is apperently considered an additional bag on flights. I'd read online that that this wouldn't be the case but the person at the check-in counter said I'd need to pay to check it as an additional item, which would have made me worry about how the loaders would handle the suit, so instead I opted to ball it up to fit into my personal bag. I'd heard of someone else having to do this which led to us having slightly wrinkled suits.

Suits were fine but charges were not always upfront - we were told shipping cost (per item) and socks were included and then ended up paying for them later. Called to complain. Otherwise, everything came on time. We had a size issue but we were able to fix it with customer service and they shipped another one quickly .

I had to return to the store for multiple fitings. What I had to finally accept was a terrible fitting tux.

The fitting and delivery process was fine, the quality of the suit was great too. I wish they had the actual pieces that we wanted to try on in the store to better visualize what we wanted. My only other complaint is the return policy. 3 days after the event seems a little rushed. Extending it to 5-7 days would be better

We purchased bow ties for all the suits and this location failed to provide two gentleman with the bow ties and were handed the suits as ready when in fact were not complete. Our wedding was out of town and we were scrambling to locate two bow ties the day of the wedding.

The service was great and it was easy to pick up and return. The only thing was that the proportions of the dress shirt were a little weird. The collar was tight and the sleeves were long. Also the jacket sleeves were tight compared to the rest of the jacket. Otherwise everything was great.

The fitting, rental, and return process were easy and the people were great.

Extremely professional staff and quality products. There was a snag with the tailoring, and the staff took care of it right away on short notice mere days before the wedding. Being able to return rentals and other store locations was also very convenient.

The service I received felt more like a production line than actual service. They wanted to get us in and out - No real care to measuring, fit, or options offered. Especially the gentleman there who, I thought might relate better to a young boy going to an important school event. He looked bothered the whole time and I ended up asking a differentemployeefor guidance even though she was multi-tasking. Additionally, it was more costly than other places I've been to and less time was allowed for the return. I would not be back unless I absolutely had to.

The cut of the suit made sizing incredibly difficult, and even the one that fit the “best” really wasn’t a great fit. I don’t have an extreme body shape in any way, but the pant options were all unsatisfactory in some way or another and I ended up with a pair that was way too large for my waist and yet still incredibly tight through the thighs and seat. In the end, the service is incredibly convenient and easy to use as a customer but unsatisfactory in terms of sizing and cut for the majority of the wedding party I was in.

We had a very disappointing experience, especially considering this was for my wedding. Our measurements were somehow mixed up with another customer’s, and we were given suits in completely different sizes. During my father’s fitting, the pants were clearly too loose, and instead of properly remeasuring him or adjusting to a smaller size, we were simply told, “don’t worry, we’ll give you suspenders.” To make matters worse, we were later charged extra for the suspenders without any notice or approval beforehand. For such an important occasion, we expected much better communication, attention to detail, and professionalism. Also becarful they add additional items to your rental that you don't ask for and charge you for it

the staff was wonderfull

Octavio was very knowledgeable he got the sizing perfectly without trying on a second size. Final fit was easy and everything was clean, and pressed. Service was excellent! The only problem, the socks were way too big....wrong size. Not a huge problem. Return process was quick and easy.

Super fast, easy and efficient

Sean at the Glendale location was the perfect expert to help me choose my suit.

Service was efficient and precise. The quality of the

Excellent customer service for fitting.

My experience with Friar Tux was professional and personable from the very start of my Tuxedo request. I live in NC and my son's wedding took place in southern CA. My tux was shipped to me weeks ahead of the event in a durable shipping box which kept the tux from suffering wrinkles. All components of my ensemble were enclosed as requested. I have used many formal attire companies before, but Friar Tux stood out above and beyond any of my prior experiences. I will use and promote Friar Tux for any of my future special attire events.

The quality of the suits and material provided wasn't worth the price of what was rented. The service was well organized and efficient.

Seamless experience renting Tux and returning the tux.

Everything was well organized. Not just physically but the whole operation. We liked our entire experience and the ease of everything. Thanks.

I liked the tux and the measurements were perfect

Incredible in store service amazing quality and fit! so easy!

High quality No upsale Courteous staff Quick turnaround

Great customer service.

Customer service was great! Measurements, pick up and drop off were seamless! I do wish you had other options besides clip on bow ties for the tux I rented and also an ability to rent mother of pearl cuff links and studs.

Absolutely loved the service I received at the shop. Everything was quick and simple. I felt very well taken care of. I was a bit disappointed in the limited selection of suits for sale and also noticed a fair amount of loose threads in the seams of the suit when dressing for the event. Overall though, I had a very good experience.

I’m sorry to say that the fact that I had to go back after they did alteration and alteration was not done correctly on both arms, also the suit was not pressed at all, so it was not wearable the way it was. It is very disappointing
to me after I purchased a whole suit.

When trousers arrived they were clearly the wrong ones- wrong size and hemmed to my mid calves. Had to return to the store, was there for 90 minutes waiting for them to replace them, as they insisted that they could not send the replacement - I had to wait or return another day.

Went above and beyond to have rental ready for wedding. Thank You

Pants were measured incorrectly. Too tight and too short. Button on jacket popped off 10 minutes after I put it on. It had clearly come off before as I could tell it had been resown very poorly by an amateur. I had to find a needle and thread in the middle of the wedding so that I could button it up for the pictures.

I liked how accommodating Friar Tux was, and they were able to provide me with a lot of customizability and options. The people who worked there were also very thorough and friendly 10 out of 10 business.

FIVE (5) is an aggregate rating considering several factors.
1- Availability - 10+
OPEN LATER THAN OTHERS

2- Customer Service - 8
GREAT SERVICE - Strong Presence, Attentive, Effortlessness and Extensive review of stock with options and suggestions.
-1Point Upsell Pressure
Annoying, but, Industry Accepted
-1 NO BEVERAGE

3- Price - 5 -
The Price is The Price
But No Package Offer Highlighted,
I was charged A LA CARTE

4- Terms - 5
Typical Eighty (80) Vendor Protection

5 - Wardrobe
Main Event
Classic Tuxedo - Disappointing
Requested Shoe 17EXWIDE
I Received 15D - NO BUENO
I Took the Shoes to Shoe I was willing to ENDURE PAIN for RED CARPET
Coat Sleeves NOt Pressed
Trousers Waist Clasp CONSTANTLY Loose
ALL NIGHT Until After FLOW
AFTER FLOW
VELVET TUX - PERFECT
After the Fact I was thinking I might have gone Velvet Winter White

BOTTOM LINE
My Experience was under duress.
In an Emergency Absolute GO TO ,
BUT
YOU are Big and Tall Challenged
I suggest a WEEK for the Process
NOT OVERNIGHT
GIVE YOUR CLOTHIER A CHANCE
AND TIME TO MAKE YOU TAILORED
AND FITTED - PLEASE.
THANK YOU for YOUR SERVICE FRIARS

Excellent product and friendly staff.

Use it in the past

It's good!

Easy

You disappointed me by getting SIX out of the SEVEN orders incorrectly. Almost all persons were measured personally at the store, and things were still wrong at the end of the day. Not sure how that happens, but it happened. Things were supposed to be simple, people get measured, they get their stuff with the correct sizes and call it a day. My party had to go back and forth to correct all the mistakes and inaccurate measurements. Added more stress to the groom there it should have. Very disappointing and most likely we will never use the store for any future needs.

Great fast service

My tux was perfect. I needed an adjustment to my coat and it was taken care of right away. Customer service is also excellent.

Item for described as is and everything fit.Well looked great.And the return was easy.The store associate even waited until closing for us to arrive.We almost arrived late , but she was willing to wait.

Professional, warm and friendly staff. Good quality tuxes

Great fit - comfortable - looks high quality

Prompt snd courteous