Both associates I dealt with were excellent, but in particular Sarah. She was so courteous and helpful. Appreciated her. I'm a old, big guy and she helped me find the right combination of everything. Well done.
Everyone was very nice. That was excellent. But disappointed as in my pick up day the jacket sleeves were about an inch long. So they were going to take them in and asked me to return the next day. I did. Tried the jacket on and nothing has been done. So they apologized and said it would be done and I should come back later. I came back and it wasn’t done yet. They said to come the next day. I called before coming this time and they confirmed completion of the alteration. I didnt try it on at this final visit (my mistake) as they didn’t ask and I was in a hurry so I didn’t even think about it. The night of the event i put it on and find that again the alteration was not done. Kind of disappointing. Especially after multiple trips.
Perfect sales girl.
great customer service
The man that works there, forget his name unfortunately but he has longer dark hair. He is a pro. Nice and friendly and made the process easy. Great at his job.
Had a large party to fit and had a couple of jacket size complaints...but other than that, the staff was excellent and accommodating towards the parties time once they entered the store. Very quick and efficient in sizing and getting us all on our way.
Jonathan was excellent and knows what he’s doing. The service was good and very understanding and flexible regarding return times.
For a group of 8 groomsmen who were supposed to be matching, they sent one person the wrong pocket square, 2 people different shoes that didn’t match, and 3 separate people had buttons fall off of their suit jackets because they were so poorly made. In addition, they didn’t come at the requested measurements, and friar tux doesn’t cover more than $15 for temporary hems, knowing they send stuff out wrong
You guys had the wrong color shoes for all the groomsman. Forgot the hankerchief for one of our groomsmen and forgot the Grooms belt. Made our lives very hectic on top of all the responsibilities we had as a bridal party.
Everyone at Friar tux was extremely helpful and everything turned out great on my wedding day. Only issue was we switched the groomsmen’s pocket square to a sage green and ordered 6 of them but on the day of the wedding we realized we were only given 5. We ended up not using them in the end
Johnathan Reyes was always ready to give ideas and was extremely helpful
The fitting was perfect, and the suit (Michael Kors) was on time and perfect! Great job,
I don’t think I will ever rent a tux from anywhere else except Friar Tux! The tux was amazing and I received so many compliments! The staff fitted me perfectly and they were over the top helpful and fun. Thank you all so much!!
No jacket size in-between 48 and 50 resulted in a rather oversized jacket as the only choice.
Staff was knowledgeable and very accommodating. They worked around a major hurdle and managed to deliver top level service.
Very easy to get measurements; super fast customer service; can quick change things leading up to event if you go in and need adjustments
Everything was good but we did suffer an issue with the coat button being loosely sewn on and had to safety pin at the ceremony. Aside from that it was great
Friendly and knowledgeable staff and great quality tuxes
Great service, knowledgeable staff, great fit, overall excellent experience
Everyone was super helpful along the way with figuring out suits and fittings. Staff were fun and energetic. Appreciate them helping pick out suits for my wedding.
Great selection of suits and tuxedos and excellent service would highly recommend to anybody I have been long time customer for several years and will always go back whenever I need something for a special occasion....
Good serivce.
Could not provide a shirt that would fit and be tucked in. I will never be using fryer tux again
I had to purchase a belt to replace the .missing belt with my rental. I was told specifi ally that it was with my rental but it wasn't. I was told by manager that if I purchased one that she would make it right and that never happened. So I had to buy a belt for my rental because I was told it was with my rental at pick up but it wasn't.
The staff was very helpful and more importantly great customer service. Everything went very smooth.