Good serivce.

Could not provide a shirt that would fit and be tucked in. I will never be using fryer tux again

I had to purchase a belt to replace the .missing belt with my rental. I was told specifi ally that it was with my rental but it wasn't. I was told by manager that if I purchased one that she would make it right and that never happened. So I had to buy a belt for my rental because I was told it was with my rental at pick up but it wasn't.

The staff was very helpful and more importantly great customer service. Everything went very smooth.

It’s pretty expensive to rent a tuxedo. I’m thinking of buying one for next years prom. Two rentals would equal the cost of a decent tux and he already has a suit, so the tux was something special he wanted to rent. I wish you had more of a selection of ties and pockets squares.

Beautiful suit and great customer service

Excellent customer service. I’m in and out within 15-20 minutes and the tuxedo fits perfectly every time!

The lady that helped our wedding party was awesome. Great ideas and very friendly. She walked us through the entire process

Very helpful and professional throughout the whole process

Great service.

Super thorough, very efficient. Quick in and out process

The selection and service were excellent. It was our first time renting from Friar Tux and it won’t be our last. Thank you!

Service was dismal. The employees are obviously not trained in fitting above the barest essentials. They are inefficient, unfocused and lack the ability to communicate effectively. They ordered the wrong shoes, included items we didn’t ask for in one case and said items were included that were not in another.
The HB store is understaffed as well.
The only efficient thing about the experience was the return.
Next time we will go elsewhere or just buy suits.

Service was great! Received my pants the next day after I called for a bigger size. Amazing service.

Friendly and quick service!

There were several mixups with our order. When we first made an appointment, we met with Aiden and he came up with a great design that we loved. We did not book initially, but we came back because of the great service we received. but when it came time to receive the orders, Steven‘s shirt was white instead of ivory like we had discussed. The
Store was great and we were able to bring it back and exchange it. At that time I confirmed the items that all of the groomsmen would be receiving. Then the day before the wedding, I found out that all of the groomsmen had received the wrong color shoes. I texted the customer service number and they were able to order a replacement, but I think there should be a change to the order and confirmation process to ensure accurate orders. I do appreciate that the mistakes were able to be fixed but it is an extra consideration that the order accuracy is an issue.

Service was professional, friendly, and prompt. Clothing fit great.

We had a great experience! Quick, efficient, and super helpful. I believe we have the manager

I had my son try on the suit to make sure everything fit and nothing was missing before bring it home. The pants were not the correct size so they switched them out but put a shirt in that was so small it reached his mid arms. They also forgot his tie and to return. When they returned to resolve everything they forgot the cuff links.

That Gabe guy really messed up the measurements on lots of our suits. Once he had left, leaving everything with the other employees of the Edinger location, we received our suits and had to get them resized. Some of us had to be resized an additional time because the changes weren't made or measured correctly. Really poor experience having to go back a few times because the initial measurements were off by so much. The other employees there were very nice at least and wanted to make the changes day of to help try to make it right but it's hard when I had to go back a few times to get properly fitted attire.

Great experience from start to finish. The initial visit was very efficient and the person who assisted was very friendly and helpful.

Jamie Hawkins was absolutely a pleasure to work with.

Attention to detail. I was not rushed making decisions. They know what they’re doing.

The gentlemen that helped us were extremely helpful and knowledgeable. We appreciated their friendly demeanor and amazing customer service.

See email that was sent to corporate regarding the experience