Johnathan Reyes was always ready to give ideas and was extremely helpful

The fitting was perfect, and the suit (Michael Kors) was on time and perfect! Great job,

I don’t think I will ever rent a tux from anywhere else except Friar Tux! The tux was amazing and I received so many compliments! The staff fitted me perfectly and they were over the top helpful and fun. Thank you all so much!!

No jacket size in-between 48 and 50 resulted in a rather oversized jacket as the only choice.

Staff was knowledgeable and very accommodating. They worked around a major hurdle and managed to deliver top level service.

Very easy to get measurements; super fast customer service; can quick change things leading up to event if you go in and need adjustments

Everything was good but we did suffer an issue with the coat button being loosely sewn on and had to safety pin at the ceremony. Aside from that it was great

Friendly and knowledgeable staff and great quality tuxes

Great service, knowledgeable staff, great fit, overall excellent experience

Everyone was super helpful along the way with figuring out suits and fittings. Staff were fun and energetic. Appreciate them helping pick out suits for my wedding.

Great selection of suits and tuxedos and excellent service would highly recommend to anybody I have been long time customer for several years and will always go back whenever I need something for a special occasion....

Good serivce.

Could not provide a shirt that would fit and be tucked in. I will never be using fryer tux again

I had to purchase a belt to replace the .missing belt with my rental. I was told specifi ally that it was with my rental but it wasn't. I was told by manager that if I purchased one that she would make it right and that never happened. So I had to buy a belt for my rental because I was told it was with my rental at pick up but it wasn't.

The staff was very helpful and more importantly great customer service. Everything went very smooth.

It’s pretty expensive to rent a tuxedo. I’m thinking of buying one for next years prom. Two rentals would equal the cost of a decent tux and he already has a suit, so the tux was something special he wanted to rent. I wish you had more of a selection of ties and pockets squares.

Beautiful suit and great customer service

Excellent customer service. I’m in and out within 15-20 minutes and the tuxedo fits perfectly every time!

The lady that helped our wedding party was awesome. Great ideas and very friendly. She walked us through the entire process

Very helpful and professional throughout the whole process

Great service.

Super thorough, very efficient. Quick in and out process

The selection and service were excellent. It was our first time renting from Friar Tux and it won’t be our last. Thank you!

Service was dismal. The employees are obviously not trained in fitting above the barest essentials. They are inefficient, unfocused and lack the ability to communicate effectively. They ordered the wrong shoes, included items we didn’t ask for in one case and said items were included that were not in another.
The HB store is understaffed as well.
The only efficient thing about the experience was the return.
Next time we will go elsewhere or just buy suits.

Service was great! Received my pants the next day after I called for a bigger size. Amazing service.

Friendly and quick service!

There were several mixups with our order. When we first made an appointment, we met with Aiden and he came up with a great design that we loved. We did not book initially, but we came back because of the great service we received. but when it came time to receive the orders, Steven‘s shirt was white instead of ivory like we had discussed. The
Store was great and we were able to bring it back and exchange it. At that time I confirmed the items that all of the groomsmen would be receiving. Then the day before the wedding, I found out that all of the groomsmen had received the wrong color shoes. I texted the customer service number and they were able to order a replacement, but I think there should be a change to the order and confirmation process to ensure accurate orders. I do appreciate that the mistakes were able to be fixed but it is an extra consideration that the order accuracy is an issue.

Service was professional, friendly, and prompt. Clothing fit great.

We had a great experience! Quick, efficient, and super helpful. I believe we have the manager

I had my son try on the suit to make sure everything fit and nothing was missing before bring it home. The pants were not the correct size so they switched them out but put a shirt in that was so small it reached his mid arms. They also forgot his tie and to return. When they returned to resolve everything they forgot the cuff links.

That Gabe guy really messed up the measurements on lots of our suits. Once he had left, leaving everything with the other employees of the Edinger location, we received our suits and had to get them resized. Some of us had to be resized an additional time because the changes weren't made or measured correctly. Really poor experience having to go back a few times because the initial measurements were off by so much. The other employees there were very nice at least and wanted to make the changes day of to help try to make it right but it's hard when I had to go back a few times to get properly fitted attire.

Great experience from start to finish. The initial visit was very efficient and the person who assisted was very friendly and helpful.

Jamie Hawkins was absolutely a pleasure to work with.

Attention to detail. I was not rushed making decisions. They know what they’re doing.

The gentlemen that helped us were extremely helpful and knowledgeable. We appreciated their friendly demeanor and amazing customer service.

See email that was sent to corporate regarding the experience

Just wanted to thank Jamie and Parker for helping me make my Niece's wedding a success my suit was a perfect fit .thanks again 🙏

Service was unorganized and didn’t communicate well. Suits were thought to be on order originally were not ordered and forgotten. We were asked to resize a group of 5 people at last minutes notice until they found the missing information. We had issues of sizing that were off and needed to come back several times. What we thought would have been an easy transaction became difficult and all faith was lost by the time we it over. The positive note is that we did have suits the day before our event.

Aiden is awesome! Lots of help getting me into the right suit & answering all my questions!

The fit and attention from staff

Simple. Easy. Tux quality was good.

I had a good experience with buying a new suit. It fit like a glove and the manager was ai nice when fitting me. Thank you . Paul III

Employees were very helpful and the suit was of good quality.

Janie did an excellent job

Friendly staff.

Received immediate help after walking in. The whole process was easy and efficient. Like the fact that you receive the tuxedo one week prior giving the customer time to get the right fit. Cost is high, but this is the first time for me.

I am not a customer yet they are sending me spam

The whole staff was very welcoming and accommodating. I interacted with four different people, all of whom were helpful and seemed very knowledgeable.

Went in for my final fitting and nothing fit. I ended up purchasing a Tux from another store and never picked up the rental, although I did pay for it.

Well despite the managers claim to the contrary the tux jacket I left the store with was not the same one I tried on. the jacket ended up going halfway between wrist and elbow and she measured and said it was what I tried on. I too, could position the tape measure at a specific point in the arm pit are to end of sleeve to get the right number. Despite my plea that I would never have left the store after trying it on she argued with me and said it was the same jacket. I then thought "Are you telling me your assistant would let me walk out with a jacket about 4 inches to short in the sleeves? When she refused to return my money for a jacket I could not wear she said she would send me a credit for a free rental and then never followed up on that. There were a couple of employees in the back bagging things and I know they got them mixed up as it was NOT the jacket I tried on. My goal was not to look like some country bumpkin and a large formal event. I would never do business with such a shoddy company again, and believe me, I am telling everyone I know to use Mens Warehouse right down the street.