You guys make it so easy to rent a suit! In and out quick! Even returning it simple and quick!!
Olivia provided excellent customer service. She works in the La Mesa shop.
All the representatives were friendly and helpful. The tux looked great and fit well. Great service!
Easy process, good customer service
The people in the La Mesa location are always amazing. Great service is still alive and well there. Thank you!
Your staff was very professional and helpful and friendly, will continue to rent from that office
Great friendly, caring, employees.
The staff at the La Mesa store were very professional and knowledgeable about outfitting me with my suit. Kudos all around!!
Great customer service from start to finish
My suot fit perfect and was on time . The staff here are always very friendly and helpful. I will always recommend Friars Tux.
Very helpful, professional & attention to detail folks. I felt like I was being heard. Price is very competitive.
Made me feel comfortable with the outfit. I am 54 and have NEVER worn a suit so i was a bit hesitant. Not any more.
Easy peasy. Excellent customer service.
Reduce price
First class operation! The suit looked very nice, and the service was friendly and helpful.
I was raised if you have nothing nice to don’t say anything at all!
Friar Tux did an excellent job with my rental. I received it a week in advance! They made sure it fit beforehand and customized what was needed. When I compared the prices online they were by far less expensive than other rentals places. I was very pleased with their service.
Suit was late, none of it fit so had to wear something else as the best man
Loved easy it was to get a new size
Quick, easy staff know what their doing! Friendly.
Staff was personable and helpful!
more choice selection
Out of the 11 people in my group that rented from Friar Tux, 4 had issues with sizing that required them to return to the store and get replacements. All of the people with issues had gone to the store for fittings.
My measurements were input incorrectly in the store which resulted in me receiving pants hemmed 10 inches too short.
Another had a jacket that was too tight around the shoulders.
Another had pants that were too tight in the thigh and waist, plus a jacket hemmed half an inch too short.
The last received a jacket that was hemmed with one sleeve shorter than the other.
Some of the issues were a result of the pants and jacket used during the fitting having a different fit than the rented suits. Most of the issues were a result of incorrect hemming.
Overall, I appreciated the professional behavior by the employees in the store and their ability to quickly resolve the issues. However, I feel like the fact that over a quarter of the group had to return to the store to correct sizing issues was unacceptable for a suit rental.
Great customer service and fitting knowledge. The atmosphere was entertaining and fun. Everything fit perfectly.
We were will received the young lady that work with us had just started working there . She had Excellent Customer Service Skills. She measured my son his red velvet tuxedo fit Perfect. You are the # 1 Tuxedo Store For Sure! Thank You! ✌️