Was not given the shirt as part of my tuxedo pick-up and then was told that I would be given a free tuxedo rental voucher as part of the compensation for the mix-up. No one reached out to me with the voucher and no one replied to my email when I asked for further updates regarding the voucher.

LOVED the professionalism, knowledge or brands as well as dress styles season and occasion.

The service was amazing!! Everyone is very helpful and super nice.

The costumer service was exceptionally good

Order was the wrong color for bow ties and claiming that it was OUR choice and OUR Fault. Then in another incident, they caught their own mistake. Lastly, a separate order was Canceled and we happen to find out because we called for an update on the delivery status. Once again, causing delay and mistakes.

Very great service. Made changes to all 11 of our groomsmen if needed. Fast service

We asked for the suit to be shipped, and it was made for in-store pick up. We do not live close, so we had to drive out. Then they charged us to ship it back, without giving us a shipping label. 10/10 do not recommend.
Terrible customer service.

There was a lot of miscommunication and it turned into bigger issues throughout the process. The website interface was also a little difficult to use.

Friendly and attentive staff.

The service was good but the measurements were off. The vest did not fit and the pants were at least 2 inches short. I was part of a wedding party with 7-8 suit rentals and 3 suits did not fit.

Excellent service! Gabe is a professional!

Shirt was way too short. Had to buy a new one

Very friendly service

Good choices in suits. Very nice Customer Srrvice good promotions, and fair prices.

Service was amazing. Everyone was so helpful.

Excellent service

Gabe and his staff were fantastic. He clearly leads by example and his high level of customer service, professionalism, and kindness are as good as it gets. The suit I rented was high quality, looked great, and fit very well. Overall a tremendous experience. Friar Tux will be my one and only choice going forward.

People were extremely helpful and had lots of great ideas to mix and match. Used it twice for prom and will use them again!

The pants were a bit too big at size 38…I am at most a size 36…other than that the jacket and bow tie fit very well

Very Organized

I appreciated the patience, respectfulness, enthusiasm, and willingness to educate. A great experience.

It was the most professional and easy process ever! Everything was a "yes"! I couldn't be happier with the service!

Everything fit great

We did not receive the cuff links even though we had ordered it. I called up the customer service and they were like I will refund you $10. I paid $225 for a suit rental that was missing items to complete the look and I was refunded $10 only….unbelievable!!!

Gabe and Valerie were excellent. They helped me find the perfect fit and made excellent suggestions!