Items were promised to be at the store and when we came in for fittings they weren’t there. We had to go to the central location for pick up the next day.

Good communication and very polite

The staffs very helpful, and very patience when they do the fitting for My son’s prom suits. And accommodate the change and fitting well. We have wonderful experience!

Part of the blame goes to the bride and groom for waiting so long but the majority of the issues came from mistakes made by friar tux. In the end it all worked out, but there was way more issues than I’ve experienced with other suit rental companies. I went and got fitted and then my suit was delivered to a different location. Then once it got to the location I needed it was the wrong size. And by the time I got the right size I didn’t have any time for last minute alterations as I was traveling that day to go to the wedding.

Fast and friendly service.

Great place to rent a suit or tux for school dances. Very fair in pricing and staff is super helpful and friendly.

Straightforward and to the point.

Staff was super helpful and a pleasure to work with!!

We had great customer service at every interaction: from phone queries to in person ordering and final pick up! Awesome experience! Highly recommend the Orange location.

Staff is always helpful and courteous

All employees were super helpful with everything

Next day returning tough. Allow for another day longer to return tux

The representative was helpful and everything was done in a timely manner. Any issues were resolved right away and the suit was very nice. With multiple options to choose from.

Staff great

Poor measuring, poor quality of garments, and poor value. Nickle and dimed. Sent socks but have to pay for shoes. Just charge the customer more and give them shoes. What's a tux without shiny shoes.

Let’s see, shirt size was wrong. Jacket size was wrong shirt had a stain on it. Went back second time and the jacket was wrong color. Groomsmen’s ties all wrong. Staff was very nice.

We've always gone to you and never had an issue.

It was an easy and great experience.

Very quick service. Great collection too choose from.

The team was very helpful but the tux fit/style was lacking for me. Because of my athletic build the jacket looked bulky, not really complementing my form.

Very respectful, very helpful everything was measured well at all on time

Very friendly and helpful employees. Worked with me when I couldn't return the tux on time.

Well it seemed whoever measured my pants did not do a very good job, they were like 6 inches shorter than what they were supposed to be. It looked like I was waiting for a flood. Luckily I tried them on a second time and noticed and you were able to adjust them same day but kinda a hassle going there a third time. Also my brother actually bought a tux from your establishment but he did not try it on before my brothers wedding and you guys forgot to put in a white collared shirt with it so on my brothers wedding day at 9:30 am in the morning I was driving him to target to grab a shirt. Luckily they had one that just barely fit him. My brothers wedding was at 10 am and you guys don’t open till 11:30 am. On top of that when my brother first got his tux fitted you were to ship it from one location in riverside to the location in orange, well 3 days before the wedding you give him a call saying the tux will be there a day after the wedding cause there’s an issue with shipping, like wth! Luckily I talked to someone and they said they had his size at the Anaheim location but that’s where you forgot to pack a white shirt. Seems like your communication between locations are lacking and your follow through could use some help as well. When ppl rent your tux it’s usually for something extremely important and will remember the experience for a long time but it doesn’t seem like you treat it as such.

Was able to get a rental same week of event. Quick and reliable, came out looking better than expected too.

Service and Tux was great, made everything easy. Sad to say is a bit pricey.