Customer service

Your rep was very friendly and helped me the minute I stepped to the counter. When I went to pick up tux, again treated right away and was very helpful even though the store was very busy. Will definitely come back and recommend your shop to anyone needing a tuxedo.

They went above and beyond to help me with a suit for my daughter’s wedding. I looked so sharp on one of the most important day of my life. They even included a few options for me to choose from the day of the wedding. Very happy with the service and quality of the suits and shoes. Their product is nicer than competition and better value. You will not be disappointed!

Everyone there was so helpful! Special shoutout to Evan who I met at the OC Mining Company wedding event. He sold me on using Friar Tux for my wedding and I’m glad he did. My groomsmen all looked amazing and my tux was perfect! Thanks for making my wedding so special.

Appreciated the personal attention and desire to get it right.

The employees were very nice

Good company

Very friendly and Tux are always nice

After having done the fitting procedure, my two sons and I returned to pickup our tuxedos on the assigned day. I had a coat that was too tight, one of my sons had pants that were at least 3 inches to short and my other son had a shirt that had two different length sleeves. We were told that we would be able pick up our correct tuxedos in a couple days. We were also told that if they were not available when we arrived, we could drive to the nearest Friar Tux store to get what we needed.
This service was not what we expected. For the prices you charge for a tuxedo RENTAL this service is unacceptable.

Excellent service

The staff was so helpful, kind and professional

Check what you send out before sending. You sent a 2xl shirt and a jacket that was a 42 that wouldn’t fit. On the second try we got clothes that fit. Thank you

Items were promised to be at the store and when we came in for fittings they weren’t there. We had to go to the central location for pick up the next day.

Good communication and very polite

The staffs very helpful, and very patience when they do the fitting for My son’s prom suits. And accommodate the change and fitting well. We have wonderful experience!

Part of the blame goes to the bride and groom for waiting so long but the majority of the issues came from mistakes made by friar tux. In the end it all worked out, but there was way more issues than I’ve experienced with other suit rental companies. I went and got fitted and then my suit was delivered to a different location. Then once it got to the location I needed it was the wrong size. And by the time I got the right size I didn’t have any time for last minute alterations as I was traveling that day to go to the wedding.

Fast and friendly service.

Great place to rent a suit or tux for school dances. Very fair in pricing and staff is super helpful and friendly.

Straightforward and to the point.

Staff was super helpful and a pleasure to work with!!

We had great customer service at every interaction: from phone queries to in person ordering and final pick up! Awesome experience! Highly recommend the Orange location.

Staff is always helpful and courteous

All employees were super helpful with everything

Next day returning tough. Allow for another day longer to return tux

The representative was helpful and everything was done in a timely manner. Any issues were resolved right away and the suit was very nice. With multiple options to choose from.