Items were promised to be at the store and when we came in for fittings they weren’t there. We had to go to the central location for pick up the next day.

Good communication and very polite

The staffs very helpful, and very patience when they do the fitting for My son’s prom suits. And accommodate the change and fitting well. We have wonderful experience!

Part of the blame goes to the bride and groom for waiting so long but the majority of the issues came from mistakes made by friar tux. In the end it all worked out, but there was way more issues than I’ve experienced with other suit rental companies. I went and got fitted and then my suit was delivered to a different location. Then once it got to the location I needed it was the wrong size. And by the time I got the right size I didn’t have any time for last minute alterations as I was traveling that day to go to the wedding.

Fast and friendly service.

Great place to rent a suit or tux for school dances. Very fair in pricing and staff is super helpful and friendly.

Straightforward and to the point.

Staff was super helpful and a pleasure to work with!!

We had great customer service at every interaction: from phone queries to in person ordering and final pick up! Awesome experience! Highly recommend the Orange location.

Staff is always helpful and courteous

All employees were super helpful with everything

Next day returning tough. Allow for another day longer to return tux

The representative was helpful and everything was done in a timely manner. Any issues were resolved right away and the suit was very nice. With multiple options to choose from.

Staff great

Poor measuring, poor quality of garments, and poor value. Nickle and dimed. Sent socks but have to pay for shoes. Just charge the customer more and give them shoes. What's a tux without shiny shoes.

Let’s see, shirt size was wrong. Jacket size was wrong shirt had a stain on it. Went back second time and the jacket was wrong color. Groomsmen’s ties all wrong. Staff was very nice.

We've always gone to you and never had an issue.

It was an easy and great experience.

Very quick service. Great collection too choose from.

The team was very helpful but the tux fit/style was lacking for me. Because of my athletic build the jacket looked bulky, not really complementing my form.

Very respectful, very helpful everything was measured well at all on time

Very friendly and helpful employees. Worked with me when I couldn't return the tux on time.

Well it seemed whoever measured my pants did not do a very good job, they were like 6 inches shorter than what they were supposed to be. It looked like I was waiting for a flood. Luckily I tried them on a second time and noticed and you were able to adjust them same day but kinda a hassle going there a third time. Also my brother actually bought a tux from your establishment but he did not try it on before my brothers wedding and you guys forgot to put in a white collared shirt with it so on my brothers wedding day at 9:30 am in the morning I was driving him to target to grab a shirt. Luckily they had one that just barely fit him. My brothers wedding was at 10 am and you guys don’t open till 11:30 am. On top of that when my brother first got his tux fitted you were to ship it from one location in riverside to the location in orange, well 3 days before the wedding you give him a call saying the tux will be there a day after the wedding cause there’s an issue with shipping, like wth! Luckily I talked to someone and they said they had his size at the Anaheim location but that’s where you forgot to pack a white shirt. Seems like your communication between locations are lacking and your follow through could use some help as well. When ppl rent your tux it’s usually for something extremely important and will remember the experience for a long time but it doesn’t seem like you treat it as such.

Was able to get a rental same week of event. Quick and reliable, came out looking better than expected too.

Service and Tux was great, made everything easy. Sad to say is a bit pricey.

team there is outstanding! Exceptional customer service.

The rental process was quick and simple and the staff I dealt with were competent and professional. Everyone at the event I attended commented on how nice the suit, pants, and shoes looked. I wouldn't hesitate to rent from Friar Tux again.

The suits were amazing and the customer service provided by the employees at the shop in Orange were amazing.

Quick and fast service

Every employee is professional

Friendly service, quick alterations day of, flexible with time.

Prompt and professional service

10 out of 10 experience. They were patient and answered all my questions. I loved that they were comfortable enough to voice their opinions on what I was selecting and recommending other color options to stand out as the groom.

My suit was perfect 👌🏽 the color, the fit, it just looked great for the wedding we rented them for! My only negative thing to say is that I wish Friar Tux could somehow convert their rental suits into being able to purchase them. I really wanted to keep my suit!

Trainned employee

Evan Hauschka assisted me in purchasing a Tuxedo and was extremely professional, knowledgeable and helpful. Evan went out of his way to get me the correct pants that needed to be orderedand hemmed. I cannot thank Evan enough so please let him know his service was greatly appreciated. Easy process and I highly reccomend Friar Tux Orange. Regards, Dave Brinegar

Easy ordering,pickup and drop off.

The products are great and it is awesome that you have the complete package. The fitting was perfect. Having a second check of the tux, shoes, ect is a great idea which gives the customer confidence that he will look great. Thank you for give me that perfect look for the perfect wedding. Joe Czekalski

Most of the associates were amazing. There was just one male associate that was not engaged or very knowledgeable.

I really couldn't say enough about the customer service I was provided. The two ladies (I didn't catch their names) were both very helpful and paid attention to detail.

The sizes were wrong: pants were 11" too long, jacket was 2sizes to big and a long instead of a short. I had to go to another place to pick up the correct size because the jacket was ordered wrong a second time

Ability to turn in at different location

After I did my fitting. My clothes were not put back nice at all into their bag. I had to iron them the day of because they had wrinkles because the person who put them back did a half effort job. Additionally, multiple people from my party had items that did not fit at their fittings. I also had one person have their stuff get sent to the wrong store, and that same person had every piece of clothing aside from shoes not fit. I was pretty disappointed overall to be honest.

The Tuxedo arm length was past my knuckle's so I had to wait 1 hour to have the length adjusted. When I got home the arm length was super short. I had to drive the next day to Friar's in Brea so they could fix it.

Initial fitting and the followup fitting assure the perfect fit. Tux was like new or was new as were the shoes. Enjoyed our interface with your associates. Plenty of time allowed for return. Good experience. Bill

I feel there were too many employees working with our party. My son waited for initial person to size him for the suit in which the coworker had to tell him we were waiting after 10m and in fact he was measured incorrectly. So the day of the fitting we sized up 2 pants sizes in the slacks. The fitting day was probably the best interaction we had there. 2 days later I picked up his slacks (wrong pair) by yet another new face. The events contact person gave my son his correct pair a day later. I was not aware of this until the morning of… When we returned his rental, another new face continued to tell my son he was returning the wrong pair of shoes. Not until I came into the place did he assume that the information was input incorrectly. 4 days… every interaction was with someone new.

I was able to rent a suit for my son in short notice. The staff were knowledgeable and professional

ALL the staff that helped me were fantastic. They were kind and were accommodating with my requests and provided suggestions. Very helpful.

All my friends were looking the finest they've ever looked! The people at Friar were super helpful in making sure everything fit just right. Evan was especially helpful, I was running late to the wedding and he helped me get suited up super quickly. I made it to the wedding on time and looked great as well. Katherine was also helpful when I returned my tuxedo, she helped me look at other colored suits I was interested in as well. She was very kind and gave great feedback.

Very happy customer!