Amera made it easy for me to select a suit that looked good and was comfortable. they pick up and drop off were breeze. highly recommended.

Everything was wrong about that tux shirt was one size smaller also what hoes in between the suit and shirt was. Small. So yeah likely to rwcomend that’s a big nooooo..

We had an excellent sales representative, Stephen, who handled everything easily efficiently and professionally.
We appreciated him helping

The service was great. I really like how the person helping me and I go over potential color choices as well as the measurements and fitting.

The prices are decent, however, $236 for a tux

Extremely great service and experience. The tux fit very well!

I was the groom at a wedding, and my suit was missing a pocket square. I had no way of knowing the suit was supposed to include one until I got to the wedding, and I was the only groom missing one. Refunding me $6 for the “cost” of the square did not fix the problem. All of the photos will have to be touched-up/ edited due to the fact that I was the only person in the main bridal group to be missing part of the outfit.

The style and the feel in the fit and the look looked amazing. I am the publisher of San diego style Wedding Magazine and it looks so good for the photo shoot that we just did thank you so much.

Service was great. Everything was good. The only thing that I did not like about Friartuck is, I would’ve happily bought my tuxedo but the purchase and rentals are separate. Really silly business model.

The fitting process was great, but I received feedback on frankly, negative interactions with the same individual assisting my wedding party. While I understand mistakes are made, I do not believe arguing with a customer only to find out your employee was wrong, who did not apologize but said “we’re human.” is something I’d like anyone else to experience by sending someone your way. This man was extremely rude to my father and extremely rude to my husband. Unfortunately I do not know his name, but I have a feeling you do. I would like to highlight Marissa and her excellent customer service as a win for Friar Tux. Thank you.

Everything was great, just seemed a little pricey.

I came in to pick up my suit. I checked in at the iPad as instructed. I then sat there for 20 minutes without being greeted or helped. Eventually, my wife had to get up and ask someone to help us. I was not able to try on my tux as planned and had to go home to try on instead (ended up having items that fit incorrectly).

Very friendly service and the suit looked fantastic and fit well!

They made everything easy for me. The backend systems allowed the stores to seamlessly work together when I had to change my location. The representative that helped me fit my thx in the Temecula location was very professional.

While the staff was friendly and accommodating, my white inside shirt has a burnt hole and my coat is not completely clean. Good thing I inspected the clothes before leaving else I would be in trouble on the wedding day.

Had to rent a tux last minute and the entire process was so seamless. Ordered on the phone, picked up the next day, and they even accommodated a day late drop off when my flight was delayed. 10/10 service all around.

Good customer service. Fast measurements and staff are knowledgeable about their suits and are able to provide good suggestions. I would recommend this place!

Pants had no way to keep tight, my tux didn’t come with correct amount of cuff links.

One of your employees was 100% unprofessional disrespectful, rolling her eyes going to the back talking about my family thinking we couldn’t hear her. The manager had to come forward apologize. all the pants that we purchased. We rented a suit and purchased one tux and we bought two suits all four my son‘s wedding and all of the pants came with a hole in the crotch and the hemming on the pants that we asked for for the groom was incorrect and uneven, it was such a disappointment. We had to go to your other store in Chula Vista that woman there had great customer Service. Took the pants ordered new pants. Ordered my Husband the correct size vest cause the other store had it wrong but then we come in the next day to pick up our order like we were asked to and they couldn’t find our order. They had to call the woman to see where she put them because she was off that day we showed up then the vest that came in for my husband came with a big iron mark on it and to be honest, the tux that we purchased for my husband look like it was one of your rentals, and you guys refurbish it and sell it as new and all of the cufflinks fell apart all the shiny black accessories on these cufflinks as he’s walking they’re literally falling off the cufflink just an absolute disappointment

Everything was perfect once the trousers were properly measured.

Had to come back 2 more times via Uber as wrong pant size , wrong pant length was provided as final fitting pickup - thank goodness tried on before leaving - staff very good and accommodating to correct problems - definitely loved the final tux - but was disappointed had to come back twice and incur extra transportation costs to finally get it right -
Unfortunately , never offered a discount or partial refund for mess ups ? - Thx

Absolutely easy to use and very efficient in getting an adjustment made.

No complaints here! 👍🏻👍🏻

The selection at the this location seemed limited. The staff didn’t greet right away. When I came in a second time there were three staff members sitting in the back while one was helping a customer. I waited for about 5-7 mins before another staff member asked one of them help. Mind I can see them sitting in the back room and I’m sure they saw me as well.
Other than that the service was just ok.

We rented a tux for my son’s prom, and unfortunately the experience was disappointing. The pants constantly fell down because there was no way to properly adjust the fit, which made them very uncomfortable to wear. To make matters worse, the pants ripped in the crotch when he sat down on prom night. The shoes also caused painful blisters after only a short time wearing them.
I will say that the customer service was friendly and helpful throughout the process, which I appreciated. However, for the high price we paid, the quality and comfort of the tux were not what we expected.