I rented a tux for my wedding, the person that did my first measurements put down the wrong size for the shirt, the jacket sleeves were about 6 inches too short. I was not told that pants that come with tuxes doesn’t have belt loops so my pants were loose my whole wedding. My groomsman all had to bring their jackets in to get fixed. My brother in law needed a 50 inch jacket and got a 44 inch. 3 people came from out of state and didn’t have much time to deal with these issues. I have no problem with any of the people serving us at the store. All of the people were very polite, attentive, and listened to everything. The issue was getting everything in the wrong size and also not being told that tux pants don’t have belt loops. I assume not too many men know that, the people that work at friar tux should make it clear that tux pants don’t have belt loops. Again I had no problem with the service. The employees were great to deal with.

Great service and high quality suits. Better than men’s warehouse

The staff that greeted & helped us were Amazing!!!
They were all young & energetic, and so very pleasant!!
I will highly recommend Friar Tux to everyone!
The entire process was so smooth, from beginning to end
Thank you for making something we thought would be stressful…a delight.
Sincerely
Frank & Cheryl Ormonde
Age 74 & 70 😊

Made choosing the right tux for the occasion and made it fit perfectly for me. It made it easy and simple with out stress. Staff was friendly and patient for the tux I needed to make me look good and feel comfortable.

The customer service is horrible, they are unprofessional and act as if your bothering them when you have questions

The staff here are super friendly and every time I've gotten a suit here it fits perfectly. High quality items and very helpful people make this place awesome.

The staff is very friendly and helpful. I’ve rented before and recently purchased as well.

EVERYONE at the store was super friendly, professional, respectful and efficient even when busy. Thank you Friar Tux Temecula for your superb service for our community

Fitting was so quick and professional. The shipping and return feature was so convenient.

Chris was excellent with helping to pick a style, take measurements, and then pick up the tux. We were so impressed with him and will be back due to his customer service and professionalism.

Don't have them ship clothes to home. Clothes come wrinkle had to take to cleaner to have press.

Friendly, polite and professional staff

Customer service was excellent. I was fitted in the Northridge, CA. store and was able to arrange final fitting and pick up at the Temecula, CA. store. It was a great and seamless experience from fitting to pick-up. Staff at both locations were friendly and super helpful. They made me feel comfortable and relaxed and provided helpful suggestions and ideas. I would definitly return in the future and recommend this store to others. THANK YOU!!

Fast and great fit

Great service. Manager and associate were very understanding of my personal situation and made accommodations

Everything was great, since I got my measurements shipping all was really smooth. I looked like superstar.

I liked having the tuxedo sent by mail and returning by mail.

Pants did not stay up. Shirt was wrong size on pick up. Had to switch to different shirt.

Easy process and great customer service

The customer service was top notch the representative that took our order and measurements was so well informed, helpful and caring.

Outstanding service

Sadly it was just a mistake that happens every once in a while. But it happened. Got the wrong color vest, tie and wrong size pants. Ruined it.

Thank you for being patient, understanding and matching the same urgency that I needed due to the last-minute suit rental. Your staff was extremely friendly and accommodating, which will lead to future purchases and rentals from your location in Temecula. Thank you so much for making it worth the trip and creating the experience around what’s possible for great customer service.

I was out of state for the whole suit renting process leading up to the ceremony I was a part of. Customer service was very helpful and friendly. They made it easy to fix issues I had with my suit. I was on the east coast while my buddy's wedding was in Temecula. Friar Tux let me get measurements from a local place and submit them over the phone. The suit I received did not fit and they were able to send me another suit in time for the wedding that fit perfectly. I would highly recommend Friar Tux!

Good service

Friendly and professional

Fittings was spot on, suit for the event was excellent. Thanks

The measurements for myself as well as every other groomsmen and the groom were off by 2-5" on the pants. Our coats were all mis measured as well. One of the groomsmen had to get remeasured for every article he rented.

I would understand a pair of pants being off once in a while, but when 5 of 5 men in the group had issues with their rentals being the wrong size, it is no longer a one off, it is a pattern.

Honestly I dont think I'll rent from Friar Tux again.

Great service

The customer service was excellent. I will definitely use Friar Tux again for future events and recommend them to others.

Best service ever . Use to work at friar tux in lakewood in the mid 90s

Customer service was amazing! They had a wide variety of suits and accessories to choose from. I really appreciated that the groomsmen could get fitted at other locations. The manager, Daniela Quinonez, was so friendly and helpful. We felt really welcome and confident in our choices. Thanks for making our wedding look so perfect!

Customer service

Friendly staff and relaxed return policies.

Best man for a wedding. Was led on that I can rent my suit rather than buy because I was told the buy option would have to be ordered. However rental and buy suit were slightly different, even though I was told they were the same. It was also in our wedding file that we were all only going to be buying our suits only, so it was weird that they tried to push me to rent. So just lack of communication I suppose.

Great service, Great staff

Nothing fit. I really think you should refund the money my mother spent. I am not joking i couldnt button the shirt for my older brothers wedding it was a disasterI have no pictures with my family because I didn't have a proper shirt on and it's your fault completely.You can contact me at [email protected] i would really appreciate it.

Love how it was super easy process with everything included

Shoes were poor quality

Very attentive and courteous Staff. I received my order timely with no issues.

Rental was sent to the wrong location. I was also never contacted about final fitting.

Quick and very easy!

Was quick, easy, and a smooth process

This place is absolutely my perfect! It's my go to spot for fashion and style! I highly recommended it to anyone who seeks style and world class!!

Staff was very helpful throughout the process

I followed all the videos about measurements. The page had some conflicting information. When ai arrived at the store, NONE of the clothes fit. And the tie color was wrong, not matching the color of my dad's even though it was very clearly requested multiple times. The first girl staff at the first try-on seemed very bored, un-informed about how things should fit, and didn't care to assist. She just said “good enough" even though nothing fit. The pants were wayy too short, showing socks. Too tight to walk or sit down, the jacket too tight, the sleeves way too short on the shirt that it couldn't even reach my wrists, the neck could not close. The girl at the second session to pick up after the alterations was much better although it was a simple transaction to just try on again and take home. Overall, not a good experience and I definitely cannot recommend Friar Tux to anyone.

The quality of the final product was below expectations. One groomsmen hem came undone before the wedding, another groomsmen received the wrong socks, another groomsmen received broken cufflinks. These inconveniences on the day of the wedding were unsettling and disheartening. I was not expecting these errors and caught off guard. Especially, due to the convenient and satisfying way everyone was able to submit their information.

Quality. Price. Staff. Everything was great from start to finish. Shout out to the female manger who helped me with my fitting. The employee initials on my receipt are RM. She was very pleasant and patient.

Awesome service! Perfect fit!

The ordering process was easy, the pick-up and drop off process was easy. No issues.