exceptional

I went in two days before the day of the wedding I was attending thinking no way they’ll have something ready by then

Quick turnaround time and even when I needed an adjustment for some pants, they were quick to respond and fix the issue.

You don’t carry a lot of colors for ties. I don’t like bow ties and this is the 2nd time I have had to purchase a tie outside of being able to rent it with the suit. So more tie selection would be good.

My rental was fine. The return was horrible. Nowhere in your terms and conditions stated water spilt would be damages.. i would have never ordered from here for my 8 year old son if I knew that. Your disclosures are horrendous.

It seems as colors are limited for rental

I would leave a 10 out of 10 but the shoes were unbelievably painful to wear considering the set was a 300 dollar expense. Everything else about my experience with Friar Tux was great.

Great service, good value, very accommodating staff. Had to size up after fitting but received new pants and jacket next day in plenty of time for the event. Quality suit and will continue to rent from Friar Tux. Thanks!

Loved everything about it! Their precise measuring, making me feel completely comfortable and welcomed and the Store Manager Elizabeth was/is absolutely amazing at what she does! She's precise and knows exactly what she is doing!

Shirt was too small. But my fault for not trying on when I got it

The staff are professional and the place is clean and all their suits are great quality

I did get her name, but the short young girl that was helping me on my final fitting was rude.

Elizabeth and her team provided excellent customer service, very friendly and efficient

The amazing customer care; Melody, took my measurements, and my sons were helped by couple of the other girls, on different days, they were all professional and very personable! And they all made sure to keep us all together! They notified us for our final fitting everyone’s suits fit perfect, and we got several compliments on how nice we looked at my daughter’s wedding! Thank you to the entire staff , you all deserve a special thank you! The Hightower men!

The time they took to make sure everything was right no matter how many times we had to try stuff on.

When I went for fitting I felt rushed this was for my wedding I wanted to pick out the right tuxedo and just felt everything was rushed

The Team at the West Covina location was awesome! great help

Professional service. Kind staff.

I was given the wrong size vest (Medium) when I got fitted for a 2X. Very inconvenient. I was helped by a rep to get the right size.

The wait to get fitted was very long

Friar was absolutely great! They handled everything perfectly and everything came out great. I definitely recommend them!

Overall a great experience. I appreciate that shipping is quick and it was really easy to schedule, get a size exchange, and return. My only problem was that the quality of the product was not the same as the quality of the ones we tried originally. Especially the pants and the shoes. Everything else was solid.

The service was really good. I highly recommend it. The suits were very nice and they looked so good on.

Hidden prices for all items, price for full suit should include everything

As soon as we walked in we were greeted and the lady who helped us was very nice and helpful to recommend what color bow tie and shoes would go with the suit we rented.