Need more lifeguards. Twice I drove to class only to be told it was canceled. This was in the last two weeks.

Pool schedule doesn’t reflect reality, members should be able to swim with their kids, daycare is only open on Saturday morning over the weekend. Overall good condition but could use minor upgrades

Parking a nightmare and it just feels too impersonal

Excellent staff, all knowledgeable and friendly. Excellent pool facilities, programs and instructors.

You need to have later hours for patrons to use the Wetzel road pool not outside organizations. Patrons hollering and screaming in the workout area should have helpers with them to quiet the down. I am not against special needs patrons using the gym. I just want to use the gym in peace.

I enjoy the job very much have great training programs. Also, the facilities is very clean. I love the pool. The teachers in the pool area are fantastic to me and thank you.

Please add back the water aerobics dance class on Thursdays and please add in a water aerobics class on Saturdays. Thank you.

So many great things happening here for all ages

Excellent programs and helpful staff

I am a senior and love the courses and activities that Hal Welch YNCA offers. But the website for finding courses, offerings and registering is very difficult to use. It's very frustrating.

I already have recommended it to others.

I use only the aquatic center. It's a good facility. I love the whirlpool!
Your staff is approachable and helpful.

Nice people

Very nice place always so clean !

The Y representative who assisted my son and me was extremely courteous, welcoming and knowledgeable. The facility is bright, clean, and easy to navigate to various areas. As we were leaving, we were looking at a bulletin board about senior programs and another Y employee took time to talk with us about the various offerings. As we exited the building we were able to get schedules for programs of interest to us. The parking lot offers free and convenient parking!!!

Make your website more user-friendly. Add water aerobic classes. Offer more beginner, free training sessions.

The place always seems crowded, the design/layout of the building is awful, it seems like they have a lot of trouble retaining pool staff, the dropoff for before school care is now further inside the building, we have to park instead of doing curbside dropoff, the available hours for childcare (so parents can workout) are very limited and artificially create crowds during those hours, but then there's nothing later in the day on Saturdays or anytime on Sundays. Pool doesn't have a deep end (so no diving), the warm pool and slide are hardly ever open, the Baldwinsville Y pool area is 100x better.

Besides the many programs for children, teens and adults, the staff is very pleasant and helpful. As an adult, I took the beginning bridge class and then was welcomed into an ongoing bridge program even though most of those players knew much more than I did. Many of them helpfully explained various things after a game was played. This Y has a friendly and welcoming atmosphere.

Well equipped workout room. Excellent Training from Hannah !

Great hospitality and convenient for getting your mind, body, and spirit healthier and happier.

Nice facility, lots of parking, variety of activities.

The art room is cramped as it is, but the director has continued to carve out an excessive amount of space for her "office". There is one of the two music rooms nearby that is usually empty. Perhaps that could be an alternative.

Easy to find, inexpensive with helpful, friendly staff.

Customer service is consistently good.

The Y is a place for everyone....I see groups meeting to exercise, play cards, games, etc. , to eat together and provide the camaraderie which we "humans" need and crave!