The different classes available and how the instructors adjust to the members' abilities.
It is a friendly clean environment
Very nice camp I just can’t afford it unfortunately
The pool with hot tub and sauna is wonderful. Very friendly staff
The pool and the family pool are not available for people with normal subscriptions most of the time. Couple of years ago, atleast 1 or 2 rows of the pool was available for everyone and remaining were reserved for other scheduled programs. Nowadays, that’s not the case . So , there is no point of subscriptions.
The YMCA has a lot of programs to offer. Staff very proactive.
I ve never been to s hillsborough aquatics program. Why would you ask me for my opinion?
I love the pool exercise classes. So many different classes to pick from.
I enjoyed the Senior program about home health, assisted living, Foothill and the lawyer. All very timely for us taking care of my motherin-law.
Well, I’m brand new to the Y. So far the staff has been friendly and helpful. Just started a group weight training class and so far so good!!!
The employees at the Y are super. They are warm and patient and friendly. The Y is always immaculate!
Outstanding! Very informative and helpful.
Excellent staff, excellent course offerings, excellent gym, excellent pool activities, wear your flip flops as the pool deck and bathroom floors are not as clean as you might expect
My same daughters I brought to infant swim class just completed her lifeguard course at 16 years. Such a great program
Very friendly staff. Excellent classes . Instructors knowledge, very helpful. Members friendly and engaging.
Great day care ! My son is very happy there . Very caring staff . Also I used the gym , different classes and the pool . Everything is great about this place. Recommend !
They have good service I like you
The Y has a lot to offer for a relatively low cost.
I visited the Hillsborough YMCA for a trial membership and was disappointed by my experience.
During the registration process, I was repeatedly questioned about whether I had previously been a member of the Princeton YMCA. I explained that I had been a member of the Princeton YMCA and understood that the trial visit could be denied if that affected my eligibility. I also indicated that, if necessary, we could simply leave.
What made the situation particularly frustrating was that staff appeared to be treating the Princeton YMCA as part of the Somerset County YMCA association. To my knowledge, the Princeton YMCA is part of the Mercer County YMCA association, not Somerset County, and I have never been a member of the Hillsborough YMCA.
Despite providing this information, I was left waiting for more than 5–10 minutes while staff attempted to verify details that did not appear relevant to my visit. As a prospective member visiting the facility for the first time, I expected a welcoming and efficient check-in process. Instead, the interaction felt unnecessarily interrogative and left me feeling as though I was being viewed with suspicion rather than treated as a potential member.
First impressions matter, and unfortunately, this experience left me feeling uncomfortable and unwelcome. I hope the YMCA will review its procedures and staff training to ensure that prospective members receive a more welcoming, knowledgeable, and customer-friendly experience.
Update the schedule if things change, specifically the pool schedule if family swim is cancelled. We've shown up a few times to find it closed because there weren't enough lifeguards.
Given things can change last minute, would be nice if we could subscribe for updates for cancellations.
As other gyms have a refreshments area, I would like for that to be brought back. Therefore I would stay longer to take multiple classes, use the Gym, and the machines and or treadmill. Need more space to sit, in between Exercise, pool or classes.
The summer becomes a problem for adults taking water aerobics. Our normal 10:00 class is changed to 9:00 for the children's class. If the adults would like to swim laps after their class, they can't because the children come in. Our locker room time is very limited because of the children.The adults feel like they don't count, only the children are accommodated. We are paying members.
Clean facility, more group classes
For Pre school classes, there are way too many kids in one class, where one kid gets a less than 5 mins of actual learning and more time just sitting around. Also, depending on the instructor, some instructors don't teach, rather just drag them through the water. It would be great if classes were small and manageable and instructors were actually teaching. Based on less than 5 minutes of work, kids are assessed whether they move up or not. The high rating is for private classes as the instructor is great and there is actual noticeable progress.
Very nice improvement in their facility, friendly environment; a place to get healty and have fun.