The pool with hot tub and sauna is wonderful. Very friendly staff
The pool and the family pool are not available for people with normal subscriptions most of the time. Couple of years ago, atleast 1 or 2 rows of the pool was available for everyone and remaining were reserved for other scheduled programs. Nowadays, that’s not the case . So , there is no point of subscriptions.
The YMCA has a lot of programs to offer. Staff very proactive.
Well, I’m brand new to the Y. So far the staff has been friendly and helpful. Just started a group weight training class and so far so good!!!
The employees at the Y are super. They are warm and patient and friendly. The Y is always immaculate!
Excellent staff, excellent course offerings, excellent gym, excellent pool activities, wear your flip flops as the pool deck and bathroom floors are not as clean as you might expect
Very friendly staff. Excellent classes . Instructors knowledge, very helpful. Members friendly and engaging.
Great day care ! My son is very happy there . Very caring staff . Also I used the gym , different classes and the pool . Everything is great about this place. Recommend !
They have good service I like you
The Y has a lot to offer for a relatively low cost.
I visited the Hillsborough YMCA for a trial membership and was disappointed by my experience.
During the registration process, I was repeatedly questioned about whether I had previously been a member of the Princeton YMCA. I explained that I had been a member of the Princeton YMCA and understood that the trial visit could be denied if that affected my eligibility. I also indicated that, if necessary, we could simply leave.
What made the situation particularly frustrating was that staff appeared to be treating the Princeton YMCA as part of the Somerset County YMCA association. To my knowledge, the Princeton YMCA is part of the Mercer County YMCA association, not Somerset County, and I have never been a member of the Hillsborough YMCA.
Despite providing this information, I was left waiting for more than 5–10 minutes while staff attempted to verify details that did not appear relevant to my visit. As a prospective member visiting the facility for the first time, I expected a welcoming and efficient check-in process. Instead, the interaction felt unnecessarily interrogative and left me feeling as though I was being viewed with suspicion rather than treated as a potential member.
First impressions matter, and unfortunately, this experience left me feeling uncomfortable and unwelcome. I hope the YMCA will review its procedures and staff training to ensure that prospective members receive a more welcoming, knowledgeable, and customer-friendly experience.
Update the schedule if things change, specifically the pool schedule if family swim is cancelled. We've shown up a few times to find it closed because there weren't enough lifeguards.
Given things can change last minute, would be nice if we could subscribe for updates for cancellations.
As other gyms have a refreshments area, I would like for that to be brought back. Therefore I would stay longer to take multiple classes, use the Gym, and the machines and or treadmill. Need more space to sit, in between Exercise, pool or classes.
The summer becomes a problem for adults taking water aerobics. Our normal 10:00 class is changed to 9:00 for the children's class. If the adults would like to swim laps after their class, they can't because the children come in. Our locker room time is very limited because of the children.The adults feel like they don't count, only the children are accommodated. We are paying members.
Clean facility, more group classes
Very nice improvement in their facility, friendly environment; a place to get healty and have fun.
Line Dancing to be a Friday regular?
Very friendly and nice space
Service not good
Beautiful place, friendly environments. Take advantage of recreational facilities.
Has a sauna, never crowded and has machines I like. For a small place it packs a big punch.
Enjoy the classes offered and friendly staff.
Hillsborough YMCA is an outstanding facility with an exceptionally friendly and knowledgeable staff that always makes us look forward to our visits. The state-of-the-art gymnasium and beautifully maintained pool are especially impressive and continue to be major highlights for us.
I am a member of a YMCA in Prescott, Arizona visiting family in New Jersey, but I felt like a member of the Hillsborough YMCA because your staff was so welcoming. Mariah was especially friendly and I appreciated that very much. If I lived in New Jersey, I would join myself and tell all my friends to join. Your facility is very clean and your equipment is up to date. Excellent job!
Friendly staff clean facility. Lots of activities