The swimming coach never taught me what I needed to learn, showing their complete disinterest in teaching.

First try out my child had a hard time with the big pool's water and coaching style not matching her needs despite the coach being slow, but the program director was swift to grant permission for us to move into an easier level right away, on second try she had such a good time she's now asking for more, 10/10 would recommend. :)

Ken was terrific! He was infomative and kept the class interesting. My son was very happy with the Lifeguard training course.

Great courses lead by knowledgable and friendly instructors

My daughter is in the 945 slot on Saturday mornings and there is always a new teacher very week.

Good teachers

I ve never been to s hillsborough aquatics program. Why would you ask me for my opinion?

My same daughters I brought to infant swim class just completed her lifeguard course at 16 years. Such a great program

For Pre school classes, there are way too many kids in one class, where one kid gets a less than 5 mins of actual learning and more time just sitting around. Also, depending on the instructor, some instructors don't teach, rather just drag them through the water. It would be great if classes were small and manageable and instructors were actually teaching. Based on less than 5 minutes of work, kids are assessed whether they move up or not. The high rating is for private classes as the instructor is great and there is actual noticeable progress.

Ed and all the teachers have been so helpful in our journey to get my three year-old swimming! We have been struggling to get him in the water, but Ed has gone out of his way to find solutions and accommodate our needs. I highly recommend to all of my friends with little ones!

Quality of the instructors - there is no focus on teaching right swimming technique. Instructors stand out of the pool and make kids do laps of the pool back and forth. Sometimes two instructors keep talking with each other the entire class while no focus on the kids.

I took 2 sets of sessions of intermediate swimming lessons this year. There were 2 inexperienced instructors for most of the classes. They didn't know how to run these sessions to enable me work towards fulfilling my goals. The instructors were distracted by each other, as 50% of the time was spent speaking between themselves. I had to solicit feedback after practicing strokes and about 50% of the time they will tell me to repeat it because they were not looking. The first 2 lessons of the Jan/Feb session were held by a lady called Rachel who was an excellent instructor. After her departure, Kiana and Nikai, took over and were clearly unqualified to teach the class. I previously took swim classes at the Piscataway YMCA that was taught by an experienced swim instructor at half the cost of what I have paid for classes at Hillsborough. Given the bad experience I have had, I would like to request for a partial refund. Thank you.

The young coaches are not very communicative with kids and family.

Instructors are great!

My son has made great progress quickly. He loves swim class at the Y!

I am happy with the instructors and the class itself. I am frustrated as no matter what level we sign up for there are families that clearly disregard what level their child is at. Stage 6 has kids who cannot swim in lane, belly flop instead of dive, do not have good stroke form. It takes away from those who actually moved up as instructed and are held back by families who just want to push their child ahead

Staff are super friendly and helpful, locker rooms are clean and spacious, lap lanes are often open and water is clear.

Well organized. Pool is properly maintained. Changing rooms are clean.

The instructors take their time with the students and they correct them when needed. The classes are organized and everyone is friendly.

The session was cancelled at the last moment due to construction work going on. I was refunded the session amount. I requested to pause the membership for this month as well, but that didn't happen. I have no use going to YMCA if not for the swim. So, I have to pay the membership fee for nothing this month.

i am given property guidance on membership details and support was not that great

Hillsborough YMCA is great facility and life guard training was good for my daughter. Highly recommend the facility and training

Too crowded/chaotic in the pool area, and seems like too many things going on at the same time. Half the lanes were crowded with a swim practice, lots of other kids spectating their teammates and screaming/yelling, while the other couple lanes seemed like they had way too many classes going on at the same time - I don't think it was possible for any of the swim students to actually hear their instructors giving them directions from outside the pool. I think the instructors should have been in the water with the kids at least.

No

Some of the coaches are really nice